Trust by Design: Safeguarding Mental Health in the Age of AI
Description
As artificial intelligence becomes part of how Canadians access mental health care, trust, safety, and inclusion have never mattered more.
In this episode of Wired for Change, Amy Yee speaks with Maureen Abbott, Director of Innovation at the Mental Health Commission of Canada (MHCC). Together, they explore how digital tools can expand access to care while protecting the dignity and privacy of every user.
You’ll hear about:
Canada’s new e-Mental Health Strategy and its six priorities for ethical innovation
How the MHCC is developing AI guidance to safeguard mental health and substance-use care
The risks of unregulated chatbots — and the tragic lessons shaping safer design
Cultural safety, lived experience, and app-assessment frameworks that build public trust
Why human oversight still matters in an age of machine empathy
From Stepped Care 2.0 to late-night peer-support apps that save lives, this conversation dives deep into what it really means to design for trust — and to build a digital future Canadians can believe in.
🎙️ Hosted by Amy Yee
📍 Guest: Maureen Abbott, Director of Innovation, Mental Health Commission of Canada
🔗 Explore more episodes at wired-for-change.com
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