Turning Workplace Friction Into a Flow-Based Culture
Update: 2025-09-04
Description
Part 4 of our 4-part conversation on shifting our leadership from friction to flow.
Culture is built on behaviors, moods, and systems that either fuel friction or create flow. In this Relationships at Work episode, host Russel Lolacher talks with Margaret Graziano, keynote speaker and bestselling author of Ignite Culture, about how leaders can take responsibility for toxic environments and transform them into thriving, high-performing cultures. Learn how small moments of friction snowball into dysfunction, and how flow accelerates change, profitability, and retention.
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