Bottlenecks in Work Processes
- Bottlenecks occur when demand exceeds system capacity.
- Example: A team with sufficient work may face bottlenecks due to limited resources or dependencies on other teams.
- Real-life scenarios are more complex than simplified examples.

Bottlenecks and Solutions
- Bottlenecks are challenging and expensive to deal with.
- Finding opportunities within the system or reading the book 'The Goal' by Goldratt can help.
- Bottlenecks exist in every system and must be identified and addressed.

Bottleneck Theory in System
- The pace of the system is determined by the bottleneck.
- To relieve the bottleneck, identify and remove any other duties that may be holding up the bottleneck resource.
- Delegate tasks to alleviate bottlenecks and enhance efficiency.
- Identify opportunities to reduce capacity constraint.

Identifying and Eliminating Bottlenecks
- Bottlenecks can be identified by comparing the pace of the system to the delivery rate of the bottleneck.
- If the system's pace is lower than the bottleneck's delivery rate, there may be another bottleneck that needs to be addressed.
- The process of identifying and eliminating bottlenecks should be repeated until all bottlenecks are resolved.

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