DiscoverUncommonCentsUncommonCents Episode 84: Creating Lifetime Customers in Financial Planning Business
UncommonCents Episode 84: Creating Lifetime Customers in Financial Planning Business

UncommonCents Episode 84: Creating Lifetime Customers in Financial Planning Business

Update: 2025-08-07
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The $2,000 Rule: Ritz-Carlton’s Loyalty Power Move 💼✨

Craig & Dean dive into how giving staff $2,000 freedom creates unforgettable moments—like flying cross-country for a guest’s laptop—and builds customers for life.


One rule. Endless impact.


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UncommonCents Episode 84: Creating Lifetime Customers in Financial Planning Business

UncommonCents Episode 84: Creating Lifetime Customers in Financial Planning Business

Dean Holmes & Craig Kouimanis