Ever felt like you’re doing four jobs at once?

According to John Cutler, there may be some truth to that sentiment.

In this episode of Product Ops Chronicles, hosts Graham Reed and Antonia Landi sit down with John to discuss the four hats of product operations: the operational excellence leader, the designer, the builder, and the wrangler.

Plus, why not all dependencies are bad, and how to manage them without slowing down.

Key talking points:

The four hats of product ops

Balancing collaborative and transactional work

Why dependencies aren’t all created equally

Removing workload to free up bandwidth and increase collaboration

A look into what John’s working on at Dotwork

So, there's only one question left to ask…

Which product operator are you? Share your answer on LinkedIn (and tag us!), let’s keep the discussion going. 🙌

About our guest, John Cutler

John Cutler, a self-described “product development nut” and product legend, is a highly experienced product professional who has worked as a product manager and product enabler. He’s currently the Head of Product at Dotwork, where he’s building the function as a 0-1 hire.

About our hosts, Graham and Antonia

Graham Reed is the Head of Product Operations at HeliosX Group. He’s a seasoned, results-driven & strategic Product Operations leader with over 10 years as a hands-on product manager/leader. He’s also the Founder of the Product Mind Community, a product-focused mental health and wellbeing support hub.

Antonia Landi is a Senior Product Operations Coach & Consultant dedicated to transforming competitors into market leaders through the power of Product Operations. She specializes in designing and implementing tailored operational frameworks that drive alignment, effectiveness, and measurable outcomes.