Join us in this insightful episode as we journey through the evolution of payments, from magnetic stripes to the mobile and e-commerce era. Our guest, Phillip Finnegan, a distinguished global expert in payments, shares his wealth of experience gained from leading organizations like First Data, clear2Pay, FIS, Temenos, and Laybuy. Now at the helm of Narrock, Phillip provides strategic advice on leveraging payment technologies for business growth.

Discover the complexities of executing transactions, challenges faced by organizations with legacy systems, and the crucial role of change management in driving major innovations.
Don't miss this deep dive into the world of payments with a true industry luminary!

#changemanagement #leadership #leadingchangepodcast #leadingedgeglobal #change #innovation

Chapters:

0:00 - Intro - What are digital Payments?
10:30 - The importance of Upkeep for older platforms
12:40 - Payment Change Projects & Change Leaders
15:25 - Key success Factors
17:20 - All About NPP
21:30 - AUS vs International Transactions
23:20 - Cross Border Payments
26:00 - Payment Friction is Essential
31:00 - Payment Transformation Project Example
39:40 - Technology Obsessed Problems
41:25 - The Future of Digital Payments

Links:

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Remember, change is not just about adaptation; it's about seizing opportunities and propelling our organisation into a future of boundless growth. "Leading Change" is your compass, your source of inspiration, and your toolkit for navigating the uncharted waters of change.

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This Podcast was Recorded & Produced by KYU Media. For Production related inquires please get in touch with us at https://kyumedia.com/