Unthread has a plan for cleaning up Slack and will show off its tech at TechCrunch Disrupt 2025
Update: 2025-10-29
Description
Unthread, a Slack-native AI-powered bot, streamlines support requests for companies like Intuit, Lemonade, and Automattic. Founded by Tom Bachant, Unthread aims to organize and track support conversations, replacing older systems like Jira or Zendesk. With a focus on customer feedback, Unthread is expanding its features and client base, having learned from Bachant's previous ventures in ride-sharing and HR. Unthread is showcasing its innovative solution at TechCrunch Disrupt in San Francisco.
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