Warrior for a Cause? Become the Advocate Who Actually Leads Change : 7
Description
In this episode of Accidental Salesforce Admins, host Robert Sur shares how he transitioned from a frustrated Salesforce admin—struggling to get sales reps to enter data—to a strategic leader who effectively drives change. He explores the turning point in his approach and how understanding, alignment, and team-focused strategies can replace forceful reminders.
Best Moments:
(00:59 ) The frustration of seeing a problem but facing resistance to change
(02:13 ) Struggling to get sales reps to enter data—and the toll it takes
(05:19 ) The turning point in Robert’s approach to stakeholder management
(07:46 ) Understanding the sales team’s perspective and challenges
(08:18 ) Creating a team-oriented approach to data entry
(09:45 ) Introducing “data entry greatness” and its positive impact
(10:30 ) Building accountability and reinforcement into daily rhythms
(11:35 ) Moving from forceful tactics to understanding and alignment
(12:25 ) Encouragement to lean into discomfort and try new approaches
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