Wayne Naylor: Hospice NZ CEO on the reviews being collected on dying in Aotearoa
Update: 2025-10-14
Description
New Zealanders who are dying, or caring for someone who's on their deathbed, have been leaving reviews rating their experience with death in Aotearoa.
In a new initiative led by Hospice NZ, Dying Reviews invites people who've had experience with death to reflect how they were treated by the everyday systems that surround us.
New Zealand's national score is 3.28 out of 5, and Government agencies received the lowest ratings of any sector (2.5), while restaurants and events were the top scorers (4.55).
Hospice NZ CEO Wayne Naylor unpacked the reviews - and all the variables impacting the scores.
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