Webinar Preview: Leveraging Psychology for Effective Behavioral Change with Process Gemba Walks
Update: 2025-09-17
Description
To be presented Sept 30 at 5 pm ET by Tracy O'Rourke.
Do you have a painful process, but people don’t seem to want to embrace change to improve it? Does it seem that people are comfortable with the status quo? One of the most powerful Change Management tools you have is…Gemba Walks!
Tracy O’Rourke
Co-Author "The Problem-Solver's Toolkit"
Co-Founder of the Just-in-Time Café
Co-Host of the Just-in-Time Café podcast
Master Black Belt UC San Diego Instructor
Parody Music Video CreatorA process improvement ZEALOT!
we’ll explore the psychology behind Gemba Walks specificallyrelated to some of the concepts shared in “Switch” by Chip & Dan Heath andwhy Gemba Walks are a MUST when you need difficult change to be easier
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