DiscoverBufferingWe’ve Always Done It This Way: 10 Outdated Plays Still Haunting BSPs
We’ve Always Done It This Way: 10 Outdated Plays Still Haunting BSPs

We’ve Always Done It This Way: 10 Outdated Plays Still Haunting BSPs

Update: 2025-09-16
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This week on Buffering, we are diving into the world of outdated practices that are still haunting broadband service providers, from all-day service appointments to phone-only support, we are exploring the top 10 mistakes that might be ruining your customer experience.

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We’ve Always Done It This Way: 10 Outdated Plays Still Haunting BSPs

We’ve Always Done It This Way: 10 Outdated Plays Still Haunting BSPs

Zack Kilgore and Gabe Petersen