Whales vs. Casuals: Which Segment Is Driving Operator Strategy in 2025?

Update: 2025-10-17

Description

In 2025, online casinos are rethinking their priorities — shifting focus from high-spending whales to millions of mobile-first casuals. This episode uncovers how tighter regulation, automation, and mobile innovation are redefining loyalty and value in iGaming.

Discover why VIP programs are fading, how data and AI are reshaping retention, and why loyalty—not luxury—is the new measure of success.

Learn more about this topic on CasinoRank.

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