In this explosive episode of the Fire Chief Podcast, host Lee Scheinbart engages with Regina Phelps, a global expert in crisis management, to discuss the critical role of physician leaders in navigating crises within healthcare. They explore the differences between emergency response and crisis management, the challenges faced by healthcare systems, and the importance of effective communication and training. Regina emphasizes the need for self-care among healthcare leaders and the significance of enterprise resiliency in preparing organizations for unexpected events. The conversation highlights the necessity for boards to be involved in crisis management and the impact of malinformation on healthcare leadership.