“We’ve moved the line on the manager employee relationship during the pandemic,” says Karen Mangia, Vice President of Customer and Marketing Insights at Salesforce. “Work has become a lot more about embracing humanity.  There’s a lot more human connection regardless of your title or your tenure. This is an inflection point, and now that we've crossed that divide, we can't go back.” 

In this episode of the Being Human is Good For Business podcast, the team at Trilogy Effect are joined by best-selling author Karen Mangia. 

In her role at Salesforce, Karen serves on the company’s Work from Home Taskforce, where she is helping the company’s 74,000+ worldwide employees to adapt better to a work-from-home environment. 

She’s recently published her fourth book, Success from Anywhere: Creating Your Own Future of Work From the Inside Out.

In this podcast you’ll learn that: 

• As a leader you must find a way to give your employees the flexibility, autonomy and choice they need if you are going to retain and recruit the best. 
• Despite the need for flexibility, today’s workers place high value on community and will commit to a return to the office only if there is a clear purpose. One good example is the opportunity for co-creation and it’s role in building a sense of community among workers. 
• Workers experience burnout when they are asked to live outside their values for an extended period of time. Leaders need to listen deeply to understand and support their employees. 

Learn all this, and a whole lot more, from this fascinating discussion between the leadership experts at Trilogy Effect and Karen Mangia who is a Wall Street Journal best selling author, a TEDx speaker, a prolific blogger and regular contributor to Authority Magazine, Thrive Global and ZDnet.

To be entered into a draw for a copy of Karen’s new book, Success From Anywhere, subscribe to our newsletter here before April 30th.  We’ll announce the winner in the first week of May 2022.

Links to information and resources discussed in this show: 

• Karen’s new book: Success from Anywhere.
• Trilogy Effect’s Free Guidebook:  Be Your Best As a Leader Using the Enneagram
• How the Pandemic is Changing How We Lead
• Navigating the Great Resignation

We invite you to subscribe to the Being Human Is Good for Business Podcast on iTunes, Amazon, Google Podcasts, iHeart Radio, and Spotify (links below) or wherever you get your podcasts. We’d really appreciate if rate us or leave a review because it helps others find our show. 

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