DiscoverManufacturing StreamWhat Makes A Process Truly Effective? Dive Deeper Into Process Design and More with Tom Williams and Michael Hurd
What Makes A Process Truly Effective? Dive Deeper Into Process Design and More with Tom Williams and Michael Hurd

What Makes A Process Truly Effective? Dive Deeper Into Process Design and More with Tom Williams and Michael Hurd

Update: 2025-09-25
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A good process is...

One that involves everyone using it. Seems simple enough, but designing effective processes for manufacturing demands a winning combination of experience, empathy, and iterative thinking.


This episode of Manufacturing Stream features Tom Williams, Head of Design and Process Engineering at Pandrol, and L2L CMMS/MES Implementation Consultant Michael Hurd. Both have decades of experience leading teams and improving processes on the shop floor.


Here’s what you’ll learn in this episode:

- How to build an effective process and generate frontline buy-in

- The art of balancing effiency and labor costs in manufacturing

- How standardization drives quality

- How solving process hangups often starts with the frontline

- The similarities and many, many differences in process design between a modular housing start up and a global industrial supply chain

- How implementing better tech takes buy-in and a good set of ears (and eyes)


Key moments:

00:00 Introduction to Manufacturing Experts

05:48 Global Challenges in Manufacturing

11:37 Flexibility in Production Processes

17:01 Defining Effective Processes

23:05 Process Improvement Strategies

24:32 Diverse Processes Across Manufacturing Locations

26:17 Memorable Problem-Solving Experiences

26:54 Learning from Failures in Maintenance Planning

28:52 Comparing Startups and Established Companies

31:26 Building a Maintenance Team from Scratch

35:11 Engaging Teams in Process Improvement

36:47 Implementing Better Tech in Manufacturing

42:46 Measuring ROI 


Make sure to subscribe for more content about reducing downtime and improving your processes on the shop floor!

l2l.com
Youtube: @leading2lean

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What Makes A Process Truly Effective? Dive Deeper Into Process Design and More with Tom Williams and Michael Hurd

What Makes A Process Truly Effective? Dive Deeper Into Process Design and More with Tom Williams and Michael Hurd

Chris Rost