What is Customer Experience & Why is it Important?
Update: 2020-02-27
Description
I sat down with one of Royal Cyber's Senior Business Analysts, Gurpreet Kaur, to ask her all about Customer Experience and it's importance when it comes to successful eCommerce. According to Forbes, "companies with a customer experience mindset drive revenue 4-8% higher than the rest of their industries." So, if you're looking to have a stronger customer experience performance for better conversions and customer loyalty, Royal Cyber is equipped with the right tools, technologies and expertise to get you started. Visit us at www.royalcyber.com to learn more about us or to schedule a meeting with our Commerce experts.
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