Emotional connection, not more content, might be the real accelerator of learning. In this episode, Bill Banham talks with Caleb Foster, a hospitality veteran turned learning experience innovator, about why feelings drive behaviour change and how to design digital learning people genuinely care about.

Caleb breaks down how story, tone, and visual language spark curiosity, build empathy, and create commitment. He shares hospitality-driven lessons for L&D, a powerful inclusion and belonging case study, and simple tactics teams can use right away - from micro-videos to intention tracking—to make learning relevant and measurable.

If you’re ready to move beyond information dumps and build learning that sticks, this conversation offers clear principles, practical approaches, and a rethink of analytics that puts human sentiment at the centre.

Connect with Caleb Foster: https://www.linkedin.com/in/calebafoster/

Connect with Bill Banham: https://www.linkedin.com/in/bill-banham-a932a0b/

Voices of the Learning Network is the Learning Network podcast connecting the learning and development community. https://thelearning-network.org/