In this powerful roundtable episode, three of the UK’s leading estate agency minds — Stephen Brown, Lucy Noonan, and John Paul — sit down for an unfiltered conversation about what’s really going on in the industry.

From toxic cultures and lack of training to burnout, leadership, and mental health, this episode cuts through the noise to uncover what separates the agents who survive from those who thrive.

Expect straight-talking truth, laughs, and plenty of lightbulb moments as the trio share decades of experience building high-performing teams and resilient businesses.

Key Takeaways

Why 95% of estate agents fail — and how to be part of the 5% who don’t.

The leadership traits that define top-performing agencies.

How to build a winning culture (and when to remove toxic people).

What burnout really looks like — and how to prevent it.

The mindset shift that turns good agents into great business owners.

Social Links

Instagram: https://www.instagram.com/giggsmatt/?hl=en

TikTok: https://www.tiktok.com/@giggsmatt

Linkedin: https://www.linkedin.com/in/mattgiggs/

Stephen Brown

https://www.sjbconsultancy.co.uk/

Lucy Noonan

https://atomicconsultancy.com/

John Paul

https://www.prospectorpro.co.uk/

Host Bio

Matt Giggs is a visionary property professional, industry leader, and the dynamic host of the Estate Agent Showdown Podcast. With 30 years of hands-on experience in real estate, Matt has built, grown, and inspired countless estate agents and businesses to reach new heights. Known for his no-nonsense approach and deep industry insights, he brings a fresh perspective to every episode, sparking candid conversations with top experts on the biggest challenges and opportunities in estate agency. Whether dissecting market trends or uncovering game-changing strategies, Matt’s passion for the industry and commitment to elevating professionals make him a must-listen voice in real estate.

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/