Why Building a Law Practice Makes You a Better Lawyer: Eye-Opening Perspectives from Scott C. Pappas
Update: 2025-11-13
Description
In the latest episode of Between the Briefs by Steno, Adrian Cea and Joe Stephens sit down with Scott C. Pappas, Managing Partner at Omnus Law to unpack the ins and outs of building an innovative firm that is revolutionizing the legal industry through their metaverse-based workplace, transparent billing structure, and commitment to attorney well-being.
What You’ll Learn:
- How to build a successful remote-first law firm using metaverse technology for lawyer collaboration
- Why the traditional billable hour model is being challenged by client demands for transparency and value-based billing
- How ‘grace’ and ‘kindness’ are key to building a sustainable law firm culture in a virtual environment
- How to leverage AI responsibly in legal practice while maintaining high-quality client service
- Why law firm innovation requires both technological advancement and cultural transformation
- The importance of work-life balance in attorney retention and how to structure a firm that prioritizes well-being
- How to transition from traditional practice models to more flexible, technology-driven approaches without sacrificing quality
- The future of legal practice management and why big law firms may need to adapt or risk shrinking
If you’re interested in being a lawyer of the future, this episode offers a compelling vision of how technology and human-centered practices are reshaping the future of law.
39:30 Scott’s Hot Take: The Future of Big Law and Client Expectations
Quotes:
- "If you live like a lawyer when you're a student, you're going to live like a student when you're a lawyer. I will tell you, the novelty of the money wears off when you're miserable at your desk."
- "I'm not positioning lawyers for success at Omnus. I'm positioning them for fulfillment in the practice of law. So what does that mean? It's practicing great law, but being able to enjoy a great life outside of the law."
- "A lot of people feel that in order to be a great lawyer, it has to involve great personal sacrifice. And you could be committed to the practice, but at what point did it require us to give up everything else around us to thrive as a lawyer?"
- "Law firms traditionally don't bill well - they may bill a lot, but we've institutionalized practices that allow us to communicate in real time any changes in scope of the engagement, any changes in budget, any changes in personnel handling the matter. The billable hour incentivizes the wrong behavior. Our process is really designed to minimize the friction between attorneys and clients."
- "A lot of law firms talk about change, but are really reluctant. When we think about innovation, innovation isn't an act - innovation is a mindset. I would encourage those law firms to start their own innovation lab, looking at every operational process that's manual in their law firm and seeing what can be automated."
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