Why Your Best Customers Are Worth 10X What You Think - Lessons from a $100K Urban Farm (Rewind - S1W22 Part 2)
Description
In this rewind episode, learn why sometimes, it's worth saving one customer, especially when the lifetime value of that one customer can go up to $312,000. We take a look at how urban farmer Curtis Stone kept his restaurant clients for 6+ years, including how to handle product shortages, turn complaints into loyalty, and build relationships that make you irreplaceable.
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