Why retail staff are paying the price for the Westfield Christmas rush

Update: 2025-12-12

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After her TikTok plea went viral, retail worker Sophie Renae revealed the nightmare of the holiday season, from navigating aggressive customers to being trapped, unpaid, in staff car parks for hours.

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Why retail staff are paying the price for the Westfield Christmas rush

#box-pro-ellipsis-176565078413656{-webkit-line-clamp:2;}Why retail staff are paying the price for the Westfield Christmas rush

Why retail staff are paying the price for the Westfield Christmas rush

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Why retail staff are paying the price for the Westfield Christmas rush