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Will intelligent automation result in improved customer service?

Will intelligent automation result in improved customer service?

Update: 2021-11-30

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Description

In this episode, I am exploring different arguments for why intelligent automation results in improved customer service together with some arguments on why RPA is not the only tool in the kit. In the end, I collect a couple of industry arguments on why and how intelligent automation leads to improved customer service

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In Channel

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Sabotage of intelligent automation

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Why intelligent automation governance is key

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2021-11-1413:11

How will success be measured, and are there ways to mitigate investment risks?

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How do employees view the impact of RPA?

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Antifragile Intelligent Automation DevOps

Antifragile Intelligent Automation DevOps

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ASAN or PATH

ASAN or PATH

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Why don't we adopt intelligent automation?

Why don't we adopt intelligent automation?

2021-09-1506:18

Sons of Anarchy

Sons of Anarchy

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What do you put more focus on today compared to before automation was used?

What do you put more focus on today compared to before automation was used?

2021-09-0403:12

Tools

Tools

2021-08-2308:33

Growth

Growth

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Why RPA Project Fail?

Why RPA Project Fail?

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RPA plus API

RPA plus API

2021-06-2812:24

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Will intelligent automation result in improved customer service?

Will intelligent automation result in improved customer service?

Adrian Fanaca