Ep 553 features Bess, a Management Assistant, and Pam, a Chaplain with Aurora 911 out of Colorado. 

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Episode topics –

• Bess reflects on the positive impact of kindness during a memorable Thanksgiving as a dispatcher

• The importance of being human and adaptable in the ever-evolving field of dispatching

• Transitioning careers from dispatching to management and the associated challenges

• Pam’s insights on the role and selection of chaplains for first responders

• Holistic wellness practices and the significance of spirituality in supporting dispatchers and their families

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.