Welcome to the MGMA Women in Healthcare Podcast, where host Adrienne Lloyd sits down with Jenny Reese, a leader and innovator in healthcare administration, to discuss leadership strategies in today's rapidly evolving medical landscape. In this episode, Jenny shares insights into problem-solving for medical practice leaders, with a focus on effective team management, adapting to industry changes, and fostering a culture of transparency and growth within healthcare organizations.

Key Takeaways:

• Leading with Transparency: Jenny emphasizes the importance of clear communication and transparency in leadership roles, especially when navigating challenges like staffing shortages or policy changes.
  • “In times of uncertainty, clarity is your best tool to keep teams focused and motivated.”
• Adapting to Industry Shifts: The healthcare industry is constantly evolving. Jenny discusses strategies for adapting to changes such as hybrid work models, increased reliance on technology, and shifts in patient expectations.
• Fostering a Collaborative Team Environment: She highlights ways to foster collaboration within medical practices by empowering team members to take initiative and build trust.
  • "Empowerment starts with creating an environment where everyone feels heard and valued."
• Problem-Solving Approaches: Jenny offers practical advice for medical practice leaders to tackle common challenges such as burnout, turnover, and maintaining staff morale.
• Leveraging Technology for Efficiency: She discusses the role of technology in streamlining practice management and improving patient care, suggesting that embracing digital tools can enhance both staff productivity and patient satisfaction.

Resources Mentioned:

• The Coaching Habit by Michael Bungay Stanier – A guide to becoming a better leader through effective coaching conversations.
• The Lean Startup by Eric Ries – Techniques for fostering innovation and adaptability in healthcare practices.

Resources:

Adrienne Palmer Lloyd

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To see other episodes of the Women in Healthcare Podcast, watch the video versions on YouTube, or apply to be on an upcoming episode, please visit: https://bit.ly/womeninhealthcarepodcast

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MGMA Analytics
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