Show Notes:

This week, Sarah Black speaks with Gradiola Kapaj, a seasoned intercultural trainer and diversity consultant, about the intricacies of communicating across cultures. 

Gradiola shares her insights on the positive and negative dynamics of multinational teams, the importance of understanding cultural values, and offers practical strategies for fostering effective collaboration. If you’re interested to discover how curiosity and openness can bridge cultural gaps in a globalised workplace, then listen in!

About Gradiola:

Gradiola is an experienced Intercultural Trainer and Diversity & Inclusion Consultant. She works with multinational organizations, global NGOs and non-profits. She has led multinational teams, experiencing first-hand difficulties of working and managing cross-cultural teams in multiple time-zones in hybrid, F2F and virtual environments while also witnessing the benefits of global work, speed of information, global network and cultural and innovation enrichment.

As an intercultural trainer, she has consulted for international organisations by designing intercultural educations, up-skilling trainers and delivering program training in the field of cross-cultural management tailored to each organisational requirements. As a DEI consultant, she has analysed, assessed, educated and strategised for global organisations, deploying her intercultural expertise to recommend global solutions with locally relevant implementation approaches.

Gradiola has lived and worked in Austria, Italy, France and Albania. She speaks 6 languages with Albanian as a mother tongue, English working proficiency and conversation level in Italian, French, Spanish and German. She was a guest lecturer the University of Leibniz Hanover in Germany, FH Kaernten in Austria and is a lecturer of Intercultural Communication and DEI at FH Wien der WKO in Vienna, Austria.

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