The mission of Working Group 3 is to provide a collection of the policy tools that have been implemented at national, regional and local levels, and their effects on new working spaces. This knowledge will allow to develop a tool box containing stranghts and weaknesses related to the activation and non activation of policy tools. To discuss how this effort is happening, our co-hosts Dr. Emannuel Costa and Dr. Chiara Tagliaro welcome Dr. Carolina Pacchi, Associate Professor in Urban Policies at Politecnico di Milano (Italy) who lead the Working Group 3 from December 2021 to December 2022.