Your Guests are Stressed
Description
This week's episode serves as a heartfelt reminder to all short term rental hosts to empathize with their guests and understand the various stressors they might be experiencing during their stay. Luke draws parallels between bartending and managing short term rentals, stressing the value of customer service skills and the role they play in being a good host. He also offers a reminder that guests might be dealing with various stressors, from family dynamics to financial pressures. It's essential to be kind, understanding, and hospitable, recognizing that every guest is carrying their own burden of stress.
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For more information on how to get into short term rentals, read Avery Carl's Book, Short-Term Rental, Long-Term Wealth: Your Guide to Analyzing, Buying, and Managing Vacation Properties