DiscoverMortgage Marketing RadioYour Sales Process Is Broken! Here’s What Today’s Borrowers Actually Want
Your Sales Process Is Broken! Here’s What Today’s Borrowers Actually Want

Your Sales Process Is Broken! Here’s What Today’s Borrowers Actually Want

Update: 2025-09-25
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Want to double your Realtor referrals without chasing, cold-calling, or paying for leads?

See how Travis Newton grew his production by $40 million!

Check Out myAgent Classes Here

Episode Summary:

Most mortgage professionals think their biggest challenge is inventory or affordability, but the real problem might be hiding in plain sight: your sales process. In this episode, I sit down with Jake Vermillion, CMO of Mortgage Champions, to unpack why most loan officers are still selling like it’s 2021… and how that’s quietly destroying trust, pull-through, and long-term loyalty.

Jake reveals how misalignment between marketing and sales is creating a broken borrower experience—and what to do instead. From replacing “Apply Now” with value-first engagement, to knowing where AI belongs (and doesn’t), this episode is a must-listen for any LO or leader who wants to stay relevant and competitive in 2025 and beyond.


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Your Sales Process Is Broken! Here’s What Today’s Borrowers Actually Want

Your Sales Process Is Broken! Here’s What Today’s Borrowers Actually Want