Nick Havers, General Counsel for Europe and now also Managing Principal at Lockton, the world’s largest privately owned insurance brokers, shares three sharp, experience-driven lessons shaped across more than a decade in the insurance broking sector.

 Nick’s recent promotion to Managing Principal, an honour usually reserved for client-facing, revenue-generating leaders, is a milestone not just for him, but for how lawyers are recognised as true business partners at Lockton. His elevation sends a powerful message: in-house legal leaders can and should have a seat at the table, valued alongside commercial leadership.

 Now sitting on the European Executive Committee of Lockton, Nick reflects on what it means to be a lawyer trusted by the business. He shares how his first in-house GC taught him the power of “making your boss look good”, a mindset rooted in empathy, clarity, and teamwork that has stayed with him ever since.

 Nick also unpacks the value of curiosity: why asking more questions than you answer leads to better outcomes, how to build relationships across a complex organisation, and how his team uses internal branding and training to market legal’s value across the business.

 In a standout final lesson, Nick reminds us that not everything valuable is visible. Some of legal’s best work is in the crises that never materialise. His advice on combining hard work with strategic messaging, and showing how your team contributes to long-term growth, is a masterclass in modern in-house leadership.

Guest Recommendation:
• Book: Authentic Happiness by Martin Seligman – A toolkit for optimism, self-awareness, and signature strengths

About Heriot Brown:
Heriot Brown is a leading global recruitment business specialising in the in-house legal market. We help lawyers find fulfilment in their careers by matching them with exceptional in-house opportunities, while fostering a thriving community of legal professionals who share insights, experiences, and growth.

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