Insights Xchange: Conversations Shaping Academic Research

Nikesh Gosalia and Elisabeth Bik continue their conversation on scientific misconduct, starting with the role played by research institutions in combating research misconduct. Elisabeth talks about the organized crime of research fraud: paper mills, which are companies that produce fake research papers and sell their authorship position to researchers. She also discusses the downsides of being a scientific integrity volunteer, such as legal threats, personal attacks, and even death threats, and how she deals with these issues. Elisabeth shares her thoughts on the double-edged sword of social media: it can be a powerful tool to expose scientific misconduct, but it is also a potent medium for spreading misinformation, and she mentions her concerns about the lack of moderation on some platforms, such as Twitter. In line with this, she discusses her strategy for vetting the trustworthiness of sources. Finally, Elisabeth talks about what motivates her to keep going in her battle against scientific fraud and shares her advice for listeners interested in becoming science misconduct volunteers.Dr Elisabeth Bik is a science integrity consultant and microbiologist. With a PhD in microbiology, she has worked in academic publishing as a science editor and director of science. Featured across multiple mainstream media outlets, Elisabeth received the 2021 John Maddox Prize for her work on exposing threats to research integrity. She can be reached on Twitter.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Research fraud is increasingly common these days. Will AI tools just make this worse or can they help combat fraud? Nikesh Gosalia talks to Elisabeth Bik about research fraud, starting with the plagiarism incident that inspired Elisabeth to become a full-time research integrity volunteer. She talks about the main factor pushing researchers to commit scientific fraud: the pressure to publish. Despite the high volume of papers being published these days, Elisabeth feels that quantity doesn’t always reflect quality. She discusses the development of AI tools and their effect on scientific fraud, such as the use of AI tools to create fake photos. Conversely, there are tools to detect fraudulent elements, but their limitations mean that human input is still needed. She also shares her techniques for detecting research misconduct, from examining duplicated photos to questionable animal ethics. Finally, Nikesh and Elisabeth touch on issues surrounding open science and research misconduct. Elisabeth thinks the adoption of open science will help reduce fraud in academic publishing.Dr Elisabeth Bik is a science integrity consultant and microbiologist. With a PhD in microbiology, she has worked in academic publishing as a science editor and director of science. Featured across multiple mainstream media outlets, Elisabeth received the 2021 John Maddox Prize for her work on exposing threats to research integrity. She can be reached on Twitter.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Nikesh Gosalia continues talking to Simon Epstein and Will Bailey from 67 Bricks. They delve deeper into the use of ChatGPT in research. Will thinks ChatGPT could increase global inclusivity in research despite its lack of insightfulness, and Simon suggests open access as a solution to the problems posed by ChatGPT. They also talk about using ChatGPT as a kind of rubber duck to talk ideas through and get feedback from. They discuss the future of language models like ChatGPT in the next few years, and Will emphasizes the need for publishers to reimagine their role as digital product companies. The conversation then shifts to Case Genie, which is an AI-powered search tool that can generate search results based on legal case briefs. Will thinks the approach used by Case Genie can also be applied in academic research. Finally, they share their own strategies for staying updated on new developments. Simon adopts a more traditional approach with news websites and YouTube resources, while Will talks to other technologists at 67 Bricks or conferences to find out the latest.67 Bricks is a technology consultancy company based in Oxford, England, that works with publishers to overcome the ongoing challenges of digital transformation in publishing. Simon Epstein is the Head of Technical Consultancy for Software Development at 67 Bricks. Will Bailey is the Head of Partnerships for Client Services. Connect with 67 Bricks on LinkedIn and Twitter.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Big changes are afoot in the publishing world, with the creation of AI tools like ChatGPT. Nikesh Gosalia talks to Will Bailey and Simon Epstein from 67 Bricks about these developments and their impact on research. They start by sharing the origin story of 67 Bricks: the name was inspired by the number of post-its on a whiteboard during a meeting! Simon shares his perspective on using large language models to improve the efficiency of the publication process, and Will adds that AI models can help connect publishers to peer reviewers. They also talk about using AI to improve the discoverability of academic publications. Next, they discuss a common challenge faced by new technology—data privacy concerns, and Simon mentions the data security practices used by 67 Bricks. Simon also discusses ways for measuring the performance of an AI machine language model, and Will reiterates that AI tools are like all other tools in terms of impact measurement. They emphasize that 67 Bricks works on solving the underlying problem behind the customer brief. Finally, they touch on the pros and cons of AI tools, including ChatGPT and DALL E.67 Bricks is a technology consultancy company based in Oxford, England, that works with publishers to overcome the ongoing challenges of digital transformation in publishing. Simon Epstein is the Head of Technical Consultancy for Software Development at 67 Bricks. Will Bailey is the Head of Partnerships for Client Services. Connect with 67 Bricks on LinkedIn and Twitter.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

In the second part of this episode, Nikesh Gosalia and Robyn Mugridge kick off their discussion by addressing the two main barriers that prevent societies from adopting open access — financial risk and differing mindsets. Robyn breaks down the concept of transformative agreements; these are contracts intended to ease the transition toward open access, but their effectiveness remains questionable. Next, Robyn shares her predictions for the future of academic publishing, such as the increasing popularity of short-form content and possibly even a TikTok for science. She thinks that the publishing industry is going to change from the siloed industry it is currently into being more collaborative, encouraging fluid team effort. She talks about the Frontiers for Young Minds program, a current effort by Frontiers to popularize science among the youth. Robyn also acknowledges the role of AI in publishing and how AI can be used to boost publishing quality without replacing human decision-making. Robyn then talks about her personal strategies for staying updated with changes in the industry, from real-life conferences to email newsletters. To wrap up, Robyn shares a key piece of advice for those starting out in publishing: find your niche. Robyn Mugridge is the Head of Publishing Partnerships at Frontiers in London. A strong advocate for open access, Robyn is a member of the ALPSP Education Committee. She has over 7 years of experience in the publishing industry with different organizations, including the Springer Nature Group and NIHR Journals Library. Reach her through Twitter or her blog mugspubs.com.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

For journals, the shift to open access can feel like venturing into the great unknown, but is there a way to make this process easier? In this episode, Nikesh Gosalia talks to Robyn Mugridge about the adoption of open access practices. They start by discussing Robyn’s journey from an English lecturer to an open access proponent at Frontiers. Robyn debunks some common myths surrounding open access and talks about how society journals can transition into Gold Open Access through Frontiers’ Article Processing Charge (APC) model. Nikesh and Robyn discuss the drawbacks of the subscription model in publishing. Robyn talks about how paywalls could hold back scientific progress and reiterates that open access is the way forward. She addresses the issue of expensive APCs and what commercial publishers can do if researchers can’t afford the APCs. She also offers ideas on potential alternatives to APCs — value-added services that publishers can use to generate revenue. Finally, Nikesh and Robyn discuss the latest OSTP mandate that requires the results of taxpayer-funded research to be open access. They also briefly touch on the evolution of open access in Asian countries, with a focus on China and India. Robyn Mugridge is the Head of Publishing Partnerships at Frontiers in London. A strong advocate for open access, Robyn is a member of the ALPSP Education Committee. She has over 7 years of experience in the publishing industry with different organizations, including the Springer Nature Group and NIHR Journals Library. Reach her through Twitter or her blog mugspubs.com.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

In the final part of their conversation, Nikesh Gosalia and Mark Hahnel talk about open science, but this time with an emphasis on the future. They discuss carrot-and-stick incentives that can encourage researchers to participate in open science. Mark shares his views on future developments in academic publishing, specifically on how machine interpretation of data can help detect publishing fraud and make scientific findings more understandable to the general public. Mark also shares his opinion on the biggest change needed in academia: paid peer review. Possibilities for the future are further explored as Mark addresses the future of Figshare and the constantly evolving nature of technology, which means that Figshare will have always something new to work on. To wrap up their discussion, Mark talks about his way of staying updated with new developments in open data and his personal mission for the science community. Mark Hahnel is the Founder and CEO of Figshare, the all-in-one repository for papers, FAIR data, and nontraditional research outputs. He is passionate about open science and its potential to bring positive change to the research community. Mark has acted as an advisor for the Springer Nature master classes and is currently on the advisory board for the Directory of Open Access Journals (DOAJ). He can be reached on Twitter or LinkedIn.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Nikesh Gosalia and Mark Hahnel continue their discussion on making scientific data public, talking about the idea of publishing negative data and the unequal explosion of gold vs. green open access. Mark makes a strong case for keeping all data openly available in time-sensitive research fields such as COVID-19. He also discusses how open access could propel research to the next level: if all research data is available online, AI technologies could sift through it and detect trends that humans can’t. Keeping with the theme of technology, Mark touches on the role of blockchain in decentralized sciences and Figshare’s focus on building policy-compliant infrastructure to make resilient, long-lasting technology. He also shares his thoughts on collaborative efforts between humans and AI, citing the Google DeepMind project AlphaFold as an example of a successful project. Mark talks about some open science initiatives that have caught his attention, with a special focus on Cassyni, a company that uses technology to improve the impact of lectures. To end this episode, Mark shares his opinion on the factors that are preventing the mass adoption of open science. Mark Hahnel is the Founder and CEO of Figshare, the all-in-one repository for papers, FAIR data, and nontraditional research outputs. He is passionate about open science and its potential to bring positive change to the research community. Mark has acted as an advisor for the Springer Nature master classes and is currently on the advisory board for the Directory of Open Access Journals (DOAJ). He can be reached on Twitter or LinkedIn.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Join host Nikesh Gosalia as he chats with Mark Hahnel from Figshare about the creation of the Figshare platform. Mark talks about his background in genomics and how a gap year spent travelling eventually led him to do a PhD in stem cell biology. As a PhD student, he experienced struggles while trying to publish his research findings, and this inspired him to build his own publishing platform, which is now known as Figshare. For Figshare’s 10th anniversary, Mark reflects on Figshare’s collaboration with Digital Science and how the visionary thinking of their CEO led to Figshare being created before open science became common practice. Mark talks about the different versions of Figshare, from the free figshare.com which is open to everyone, to purpose-built versions of Figshare meant for specific organizations. This ties in with the open science concept of “as open as possible, as closed as necessary”, where not all datasets should be publicly available for safety. Mark shares his thoughts on what academics want out of publishing: something fast, good, open, and possibly free. He also addresses some drawbacks of Figshare, such as quality control, lack of data curation, and content monitoring issues. Mark Hahnel is the Founder and CEO of Figshare, the all-in-one repository for papers, FAIR data, and nontraditional research outputs. He is passionate about open science and its potential to bring positive change to the research community. Mark has acted as an advisor for the Springer Nature master classes and is currently on the advisory board for the Directory of Open Access Journals (DOAJ). He can be reached on Twitter or LinkedIn.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

This is a special episode for Peer Review Week 2022 featuring research integrity specialist, Jigisha Patel! Hosts Nikesh Gosalia and Jayashree Rajagopalan talk to Jigisha about her career journey from being a medical doctor to a journal editor. She shares her observations on common research integrity dilemmas in publishing, from plagiarism to authorship disputes, and discusses an overview of industry efforts to overcome these problems and the possibility of using AI-based solutions. Jigisha also addresses the connection between research integrity and peer review, and how her role in the Peer Review Steering Committee has given her a more positive perspective of the peer review process. She talks about a challenge affecting the peer review process – peer review being used as a mere stamp of approval as the actual content of the reviews is sidelined. She touches on the ‘publish or perish’ culture that is pervasive in scientific research and the need to evolve current research culture into one that rewards research integrity.Jigisha Patel is an independent research integrity specialist and founder of Jigisha Patel Research Integrity Limited. After training as a medical doctor, she transitioned into the world of publishing with a special focus on research integrity, peer review, and medical research ethics. Jigisha is an elected member of the Committee on Publication Ethics (COPE) Council. She can be contacted through her website or Twitter.Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Is remote learning here to stay? In the second part of their conversation, Nikesh Gosalia and Phil Baty discuss changes due to the COVID-19 pandemic and various other issues related to higher education. They start with the Research Excellence Framework, and Phil shares his thoughts on the importance of such frameworks and the controversy of universities gaming the system. They also explore the long-term impact of the pandemic on higher education — according to Phil, remote learning will be permanently incorporated along with in-person education to produce a hybrid learning model. Phil addresses the inevitable application of AI in higher education and the need for governance systems to ensure that AI usage remains beneficial. He also talks about the global leveling up of university rankings with greater representation from less dominant nations. To wrap up, Phil shares the most pivotal moments of his career.Phil Baty is an established expert in university performance and strategy. With 25 years of experience in global higher education, including a decade as the editor of the Times Higher Education World University Rankings, Phil is an award-winning journalist and highly sought-after speaker. He is also the creator of the THE’s World Academic Summit. Phil can be reached on Twitter and LinkedIn. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

In today's episode, Nikesh Gosalia speaks to Times Higher Education (THE) Chief Knowledge Officer Phil Baty about university rankings. Phil talks about THE’s origins and his personal history within the company and delves into the THE World University Rankings and shares insider info on the inner workings of the rankings — he covers everything from performance indicators to the incorporation of the UN's Sustainable Development Goals. Phil addresses some controversies about ranking tools and reiterates the importance of transparency in creating beneficial ranking systems. Next, Phil discusses the key trends in university rankings, including the shift in power from the West to East Asia. He shares his tips for universities to improve their rankings and touches on the consultancy services offered by THE to help universities improve their reputation, including THE’s newly acquired business ‘The Knowledge Partnership’.Phil Baty is an established expert in university performance and strategy. With 25 years of experience in global higher education, including a decade as editor of the Times Higher Education World University Rankings, Phil is an award-winning journalist and highly sought-after speaker. He is also the creator of the THE’s World Academic Summit. Phil can be reached on Twitter and LinkedIn. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Will research articles exist in the future? Nikesh Gosalia and Gareth O'Neill continue their discussion, talking about the evolution of nanopublications and the role of commercial publishers in open science. To illustrate the global emergence of the open science cloud, Gareth provides an overview of the open science efforts in different countries. He talks about making research accessible to everyone, using metadata to break down language barriers. Nikesh and Gareth also discuss impact in research, and how it is changing to also include societal impact outside academia. Gareth emphasizes the need for a multilayered impact ranking system, as well as the importance of supporting research on both theoretical and real-world problems. Ending on a light note, they chat about Gareth's passion for sailing.Gareth O'Neill is the Principal Consultant on Open Science at the Technopolis Group and a doctoral candidate for theoretical linguistics at Leiden University. As the Former President of the European Council of Doctoral Candidates and Junior Researchers, Gareth is a renowned expert on open science for the Dutch Government and the European Commission. Reach him on Twitter. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Gareth O'Neill and Nikesh Gosalia continue their discussion on all things open science, starting with the case of Diederik Stapel, a cautionary tale on the dangers of closed data. Gareth shares his insider knowledge on upcoming open science developments, including FAIR, European Open Science Cloud (EOSC), and the use of AI algorithms to find dataset correlations, as well as his observations on how stakeholders and researchers are responding to these developments. He also talks about solutions for current issues that are affecting datasets such as data stewards and a revamped reward system for researchers. Focusing on the future, Gareth discusses why open science will take decades to be widely accepted. He addresses the possibility of a tipping point for its adoption and talks about future considerations as AI technologies improve and data singularity occurs.Gareth O'Neill is the Principal Consultant on Open Science at the Technopolis Group and a doctoral candidate for theoretical linguistics at Leiden University. As the Former President of the European Council of Doctoral Candidates and Junior Researchers, Gareth is a renowned expert on open science for the Dutch Government and the European Commission. Reach him on Twitter. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

In today’s episode, Nikesh Gosalia and Gareth O’Neill chat about the recent shift toward open science. They start by discussing Gareth's early days as a linguistic lecturer, his foray into open access, and his activism on behalf of researchers at the European Union, as well as his work with open science projects Eurodoc, FOSTER, and DRC. Gareth shares his observations on the stalled progress toward open access in recent decades and the factors that affect this, including different business models, cOAlition S, and the shift in power from publishers to researchers. Nikesh and Gareth then talk about how early career researchers can be supported, from open research to mental health. Gareth emphasizes the need to reevaluate the purpose of a PhD and reduce unnecessary activities to keep weekly hours manageable. He also addresses a major flaw in the current research assessment system — the excessive focus on publication — and talks about the need for a more well-rounded reward system.Gareth O'Neill is the Principal Consultant on Open Science at the Technopolis Group as well as a doctoral candidate for theoretical linguistics at Leiden University. As the Former President of the European Council of Doctoral Candidates and Junior Researchers, Gareth is a renowned expert on open science for the Dutch Government and the European Commission. Reach him on Twitter. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Nikesh Gosalia and Lisa Cuevas Shaw discuss open science and its major challenges in depth, covering AI tech to research funding. Lisa shares her thoughts on the funder’s role in driving change and addresses the unique issues that currently affect research funding. They tackle another very relevant topic for researchers — the use of AI-based tools in research. According to Lisa, the foundation of AI tech lies in the judicious use of tools to make processes easier. She also talks about the Center of Open Science’s efforts to drive culture change via the use of intuitive tech tools. Nikesh and Lisa then explore the impact of open science on the scientific community, as well as society at large. The conversation ends on a light note as Lisa talks about her foray into the winemaking business.Lisa Cuevas Shaw is the COO and Managing Director for the Center for Open Science, and an adjunct professor in Management at Pepperdine University. Lisa has extensive experience in the publishing world, having previously worked as COO and a Deputy Publisher for JMIR Publications and a Senior Vice President for Sage Publishing. She can be reached on Twitter. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

In today's episode, Nikesh Gosalia talks to Lisa Cuevas Shaw about open science practices and her journey in the publishing industry. Lisa unpacks her experiences, from her beginnings at Sage to her stint at McGraw Hill, before her return to Sage to help expand Corwin. She discusses the opportunities that led her to the Center for Open Science, which is championing open science practices through their tool, Open Science Framework (OSF), using a three-pronged approach of product, policy, and research. Lisa also shares advice on risky career moves, making this a must-listen for all early career researchers. Nikesh and Lisa also dive deep into the nitty gritty of open science. They discuss the goals of open science, its UNESCO definition, and how open science is different from open access. Finally, Lisa makes a strong case for making open science the new default practice, from fostering increased trust in science, accelerating scientific findings, to reducing global inequities.Lisa Cuevas Shaw is the COO and Managing Director for the Center for Open Science, and an adjunct professor in Management at Pepperdine University. Lisa has extensive experience in the publishing world, having previously worked as a COO and a Deputy Publisher for JMIR Publications and a Senior Vice President for Sage Publishing. She can be reached on Twitter. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Nikesh Gosalia and Duncan MacRae continue their conversation on the current issues in the publishing industry, starting with the use of AI technology to manage the recent boom in journal submissions. They discuss the increasing importance of research promotion in recent years and the need for journals to establish a brand, particularly on social media. Duncan shares his thought on the eventual tipping point that will make research promotion a necessity for journals. Duncan also discusses the goals of Wolters Kluwer Health to not only publish academic research, but also to directly improve patient care. They then touch on the quirky community feel of the publishing industry, where personal connections and technology are enough to foster networking in this small industry.Duncan MacRae is the Director of Editorial Strategy and Publishing Policy at Wolters Kluwer Health.  He is involved in implementing editorial policies for open access publications in Wolters Kluwer and Medknow. With almost 25 years of experience in academic publishing for societies, he has worked as a Managing Editor for the publications Neurosurgery and Brain Pathology. Duncan can be reached on Twitter. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

Plan S, an initiative for scientists to publish outside paywalls, has made waves in the publishing industry. Host Nikesh Gosalia and Duncan MacRae tackle the relevant topic of open access in scholarly publishing. Duncan talks about journals transitioning from subscription-based to open access, inefficiencies in journal workflow, and the importance of peer review in medical publishing. They also discuss how new journals have trouble being discovered, as well as the challenge of getting an impact factor as search indexes become increasingly exclusionary. Finally, Duncan shares his thoughts on the impact of the COVID-19 pandemic on academic societies, particularly, on their revenue, and the long-term viability of virtual alternatives.Duncan MacRae is the Director of Editorial Strategy and Publishing Policy at Wolters Kluwer Health.  He is involved in implementing editorial policies for open access publications in Wolters Kluwer and Medknow. With almost 25 years of experience in academic publishing for societies, he has worked as a Managing Editor for the publications Neurosurgery and Brain Pathology. Duncan can be reached on Twitter. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications

In the second part of their conversation, Nikesh Gosalia and Charlie Rapple dive deeper into Kudos and the gaps in the system that led Kudos to extend their support to researchers directly. Kudos’ main goal is to present findings as part of a global narrative. They discuss Kudos’ foray into “showcases,” an audience-centric informal way of sharing research findings, and the publishing industry’s response to it. They also touch on Kudos’ work on climate change, from communicating climate change data to internal organizational practices. Charlie shares her founder’s perspective on turning an idea into a company and the importance of prioritizing according to skillsets. Lastly, Charlie talks about her old-school strategies to stay updated with scientific developments.Charlie Rapple is the Chief Customer Officer and Co-Founder of Kudos, which helps authors maximize the impact of their published work. She is a contributor to The Scholarly Kitchen, an independent blog on scholarly publishing and communication. Charlie has been the Honorary Secretary for UKSG and Associate Director of TBI Communications. She can be reached on LinkedIn. Insights Xchange is a fortnightly podcast brought to you by Cactus Communications (CACTUS). Follow us: LinkedIn /cactus-communications Facebook /CactusCommunications Twitter @Cactusglobal YouTube @CactusCommunications