Outcomes Rocket

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Retention is the new recruitment in healthcare, and it starts before day one. In this episode, Kyle M.K., Senior Talent Strategy Advisor at Indeed, explores how recruitment, burnout, and belonging are evolving in healthcare workplaces. Drawing on data from 4.5 million monthly healthcare job seekers and Indeed’s Pulse of Healthcare study, he reveals that the leading causes of burnout stem from feeling overworked and underappreciated, particularly by managers. Kyle underscores that empathy, appreciation, and transparent leadership behaviors are essential for retention and for creating healthier organizational cultures. Ultimately, he reframes healthcare organizations as communities of people connected by shared purpose rather than mere productivity metrics. Tune in and discover how empathy, transparency, and belonging can transform the healthcare culture and enhance employee retention! Resources Connect with and follow Kyle M.K. on LinkedIn. Follow Indeed on LinkedIn. Visit Indeed’s website. Get a copy of Kyle’s book, The Economics of Emotion, here. Read Indeed’s Pulse of Healthcare 2024 here. Read Indeed’s Pulse of Healthcare 2025 here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Agentic AI is transforming healthcare operations by turning complex, manual processes into intelligent, autonomous workflows that save time, reduce costs, and improve patient outcomes. In this episode, Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor, explore how agentic AI is transforming automation across the healthcare ecosystem. They describe the evolution from rigid robotic process automation to adaptable, self-learning systems that function like autonomous agents capable of reasoning, adapting, and executing complex workflows without constant oversight. Through vivid examples, they demonstrate how providers and payers are utilizing agentic AI to streamline prior authorizations, optimize revenue cycle operations, and free staff for higher-value tasks. Harpaul and Doug also outline six key pillars for evaluating AI vendors: reasoning, adaptability, interoperability, agility, scalability, and fault tolerance. They emphasize that AI’s true purpose is to elevate people, not replace them, thereby fostering a smarter and more humane healthcare system. Tune in and learn how agentic AI is creating the future of autonomous healthcare operations today! Resources Connect with and follow Harpaul Sambhi on LinkedIn. Connect with and follow Doug Hires on LinkedIn. Follow Magical on LinkedIn. Visit Magical’s website.

Addressing the psychological side of workplace injuries can reduce recovery time by up to 70%, transforming outcomes for both workers and employers. In this episode, Joe Holtschlag, CEO of Ascellus Behavioral Health, and Liam Donohue, Founder and Managing Partner at .406 Ventures, explore how mental healthcare is transforming the workers’ compensation system and why this evolving market brings both challenges and opportunities. Joe traces the system’s evolution from its 1911 origins to today’s inclusion of mental health injuries, noting that 31 states now allow standalone psychological claims. He explains how Ascellus coordinates clinicians, claims adjusters, and employers to build an infrastructure that prioritizes care while ensuring timely return-to-work outcomes, achieving 88% returns within 8–12 therapy sessions. Liam adds an investor’s view, comparing this outcome-based model to AbleTo and emphasizing the double ROI of behavioral health, improving both human and financial results through technology, evidence-based therapy, and strategic partnerships. Tune in and learn how innovation and empathy are redefining recovery in the workplace! Resources: Connect with and follow Liam Donohue on LinkedIn. Learn more about .406 Ventures on LinkedIn and visit their website. Follow and connect with Joe Holtschlag on LinkedIn. Learn more about Ascellus Behavioral Health on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Remote therapeutic monitoring only works when it strengthens the relationship between patient and provider rather than adding friction. In this episode, Steven Coen, CEO and co-founder of SaRA Health, shares how his own frustrations as a physical therapy patient inspired him to redesign MSK care between visits. He describes how SaRA’s one-character SMS check-ins reduce cognitive load, strengthen continuity, and significantly boost adherence and outcomes. Steven also explains how remote therapeutic monitoring codes reshaped their business model, leading them to build an internal RCM system and prepare for 2026 codes that could greatly increase practice revenue. He highlights what sets their FDA-designated software apart, the lack of remote strategies across most practices, and the broader payment and prior-auth challenges shaping hybrid care models. Tune in and learn how remote care, thoughtful design, and better business models are reshaping MSK patient engagement! Resources Connect with and follow Steven Coen on LinkedIn. Follow SaRA Health on LinkedIn and discover their website.Email Steven directly here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com AI on bad data is artificial stupidity. And healthcare can’t afford that. In this episode, Charlie Harp, CEO and founder of Clinical Architecture, explains why the future of healthcare depends on high-quality data. He describes how his company has spent 18 years refining the “plumbing” of healthcare information, ensuring that AI, clinical systems, and decision tools operate on accurate, trusted data. Charlie introduces the Patient Information Quality Improvement Framework (PIQI), an open-source collaboration with partners such as the VA and CMS, to measure and improve data quality across the industry. He emphasizes that true healthcare transformation will come not from disruption, but from consistent, data-driven evolution. Tune in and learn how improving healthcare’s “data plumbing” could unlock innovation, interoperability, and trust across the entire ecosystem! Resources Connect with and follow Charlie Harp on LinkedIn. Follow Clinical Architecture on LinkedIn. Visit the Clinical Architecture website! Listen to Charlie’s previous interview on the podcast here. Check out The Informonster Podcast here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The path to truly personalized, affordable medicine runs through data-driven operations, mature software, and disciplined execution. In this episode, Patrick Schinzel, Chief Operating Officer of Strive Pharmacy, shares his first-time HLTH insights and explores how Strive’s nationwide compounding model delivers precision therapies with both speed and scale. He explains how a cash-pay pricing strategy broadens access, even as challenges remain for Medicaid and Medicare populations. From the operator’s seat, Patrick highlights how analytics aligned clinical freedom with operational efficiency, out of 370 testosterone-boosting combinations, data revealed five consistently effective SKUs that improved delivery times, reduced costs, and enhanced outcomes without limiting physicians. He also details proactive potency testing on sterile lines to ensure efficacy, describes the shift from bespoke precision to “preferred” formulations for scalable personalization, and predicts that maturing software and robotics will soon make “lot size of one” production a reality. Tune in and discover how data, software, and intelligent operations are transforming personalized medicine into scalable, affordable care! Resources: Connect with and follow Patrick Schinzel on LinkedIn. Follow Strive Pharmacy on LinkedIn and visit their website! Email Patrick here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Health plans won’t achieve affordability or scale without modern systems that administer both claims and the exploding universe of non-claim programs. In this episode, Lori Logan, President and CEO of NASCO, discusses how payers can evolve from decades-old infrastructure to a modern framework that integrates benefits, payments, and member navigation across clinical services, digital tools, and condition programs. She explains that the real friction lies in members’ confusion about coverage and costs, while plans struggle to measure value and manage risk beyond traditional claims. Lori introduces an analytics-driven approach that unites claims, clinical, and engagement data with medical economics rigor to deliver timely, accurate insights to providers and advocates. She also highlights the critical investments shaping the future while sharing NASCO’s vision to help health plans redefine their role and innovate at scale over the next few years. Tune in and learn how to build the operations, analytics, and partnerships that make innovation affordable at scale! Resources Connect with and follow Lori Logan on LinkedIn. Follow NASCO on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Breakthroughs don’t happen in silos; they happen through collaboration. In this episode, Komeil Nasrollahi, Senior Director of Innovation and Venture Partnerships at Siemens Healthineers, discusses how the company combines 180 years of engineering excellence with startup-driven innovation to accelerate the transformation of healthcare. He explains why seamless clinical workflow integration is essential for any new technology to succeed. He shares lessons learned from evaluating emerging AI and diagnostic tools, including the importance of aligning the perspectives of enterprises, startups, and clinicians. He also highlights why digital twins and personalized medicine will redefine how patients are diagnosed and treated. Tune in to explore the future of healthcare innovation! Resources: Connect with and follow Komeil Nasrollahi on LinkedIn. Follow Siemens Healthineers on LinkedIn and explore their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Diagnostic intelligence is transforming healthcare by turning lab testing from a cost center into a strategic asset.  In this episode, Dr. Julie Schulz, Vice President of Product at Avalon Healthcare Solutions, discusses how integrating diagnostics into value-based care can lead to improved quality, lower costs, and enhanced preventive medicine. She notes that physicians are overwhelmed by the rapid growth of genetic testing and evolving clinical guidelines, leading to cognitive overload and inefficiencies. Diagnostic intelligence, she explains, can alleviate this by identifying the right tests at the right time and automating prior authorizations, reducing treatment timelines from 60 days to just 15. Dr. Schulz emphasizes that diagnostics inform 70% of healthcare decisions, making their effective use vital for improving access and outcomes, particularly among underserved populations, and underscores that simplifying data and embedding clinical decision support earlier can benefit both patients and providers. Tune in and learn how diagnostic intelligence is shaping the future of precision medicine and preventive care! Resources Connect with and follow Dr. Julie Schulz on LinkedIn. Follow Avalon Healthcare Solutions on LinkedIn and explore their website. Read Avalon Healthcare Solutions’ Annual Lab Trend Report here.

Live, facilitated groups that confront loneliness head-on are a powerful and scalable lever for real behavior change. In this episode, co-founders of Keep Company, Adrienne Prentice (CEO) and Claudia Naim-Burt (COO), share how synchronous, human-to-human groups outperform message boards and self-guided programs by dissolving shame, fostering accountability, and improving outcomes like retention and sustainable performance. They describe these groups as a “third space” between casual support and one-to-one therapy, supported by step-up and step-down pathways and referrals when clinical care is needed. To balance intimacy with scale, they highlight their patented gathering technology, 60-factor whole-person matching, and a closed-loop platform that manages registration, introductions, facilitation, and insights. Drawing on evidence across areas such as caregiving, chronic illness, and weight management, they emphasize that while AI can enhance logistics and quality, genuine human connection, and even healthy friction, it remains essential for resilience and long-term well-being. Tune in and learn how to design connection-first, scalable group care that retains its human core! Resources: Connect with and follow Adrienne Prentice on LinkedIn. Follow and connect with Claudia Naim-Burt on LinkedIn. Learn more about Keep Company on LinkedIn and visit their website.

Trust is the foundation for successfully integrating AI into healthcare systems. In this episode, Dr. Taha Kass-Hout, Global Chief Science and Technology Officer at GE Healthcare, shares how AI is transforming operational efficiency, clinical workflows, and patient outcomes across health systems. He highlights applications such as ambient AI for documentation, AI-driven hospital operations, and unified data infrastructures that ease clinicians’ cognitive load. Through GE Healthcare’s CareIntellect platform and collaborations with systems like HCA, Duke Health, and Queen’s Health, hospitals have achieved measurable improvements, including a 22% boost in patient transfers and $20 million in savings. Dr. Kass-Hout also emphasizes the importance of trust, interoperability, and clinician co-design to ensure AI adoption is ethical, scalable, and effective. Tune in and learn how AI-powered infrastructure and trust-driven innovation are redefining the future of healthcare delivery! Resources Connect with and follow Taha Kass-Hout on LinkedIn. Follow GE Healthcare on LinkedIn and explore their website! Listen to Taha’s previous episode on the podcast here Browse the GE Healthcare Research website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Early detection is the key to longevity, and proteomics may be the breakthrough that finally makes it possible. In this episode, Matthew Bradley, Director of Marketing at Molecular You, shares how the company’s “pre-diagnostic” approach is redefining preventive healthcare. Instead of waiting for symptoms, their blood-based proteomic testing detects early biological changes that signal potential disease risk. By analyzing proteins rather than genes, Molecular You offers a real-time picture of a person’s health and lifestyle impact. Bradley also highlights how at-home testing and partnerships with functional and concierge medicine providers are making proactive, personalized care more accessible. Tune in and learn how pre-diagnostic proteomics is reshaping longevity, empowering individuals to stay ahead of disease, and redefining what it means to live healthier for longer! Resources Connect with and follow Matthew Bradley on LinkedIn. Follow Molecular You on LinkedIn and discover their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.comThis podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Scaling your business isn’t about hiring more people; it’s about rethinking what truly drives value. In this episode, Simone Severino, founder of Strategy Sprints, shares how business owners can scale their operations effectively by simplifying processes and focusing on what clients genuinely need. He explains why founders should delegate repetitive work to AI and systems, allowing their teams to focus on high-impact tasks. Simone breaks down his “four-offer” model, which includes attraction, upsell, downsell, and continuity, helping companies increase sales velocity and lifetime value. He also highlights how mapping the customer journey reveals opportunities to remove friction and build products that truly serve. Tune in to learn how to scale smarter, not harder! Resources: Connect with and follow Simone Severino on LinkedIn. Follow Strategy Sprints on LinkedIn, discover their website, and check out their tools! Pick up a copy of Simone Severino’s book, Strategy Sprints: 12 Ways to Accelerate Growth for an Agile Business, here!

The next decade of mental health innovation won’t be defined by who builds the best product, but by who anticipates the policy pathways that bring it to scale. In this episode, Kacie Kelly, Chief Innovation Officer at Meadows Mental Health Policy Institute, explores how behavioral health startups can bridge the gap between early traction and national scalability by viewing policy as a strategic growth tool rather than merely a compliance requirement. She reflects on a recent Washington, DC, event that united over 60 tech and policy leaders to tackle barriers to scaling tech-enabled, measurement-informed care. The discussion spanned topics such as AI in mental health, workforce trust in technology, and the importance of constructive dialogue between innovators and policymakers. Kacie highlights that policy determines who pays for what, when, and how, urging founders to build reimbursement strategies early and leverage programs like HeadsUp to navigate policy landscapes and accelerate growth through federal initiatives. Tune in and learn how policy foresight can become your most powerful innovation advantage! Resources: Connect with and follow Kacie Kelly on LinkedIn. Follow the Meadows Mental Health Policy Institute on LinkedIn and visit their website. Listen to Kacie Kelly and Talisha Searcy’s previous interview on our podcast here. Learn more about the HeadsUp service here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The shift to outpatient surgery is transforming how care is delivered. In this episode, Dr. Adam Thaler, Medical Director at Summit Health, discusses leading a urology-focused ambulatory surgery center and the rapid growth of outpatient procedures. He explains why airway management is the cornerstone of patient safety in ASCs and why he relies on video laryngoscopy, particularly the McGrath MAC, for every case. Dr. Thaler highlights the clinical, financial, and operational benefits of this technology, including reduced complications, improved efficiency, and enhanced patient experience. He also shares advice for ASC leaders on embracing innovation, doing their own research, and treating every patient with the same high standard of care. Tune in to hear how Dr. Thaler is shaping the future of outpatient surgery! Resources: Connect with and follow Dr. Adam Thaler on LinkedIn. Follow Summit Health on LinkedIn and explore their website! Check out Dr. Adam Thaler’s Medtronic blog on How the intubation tools you choose can affect your facility’s costs and more! References: Leifer S, Choi SW, AsanatiK, YentisSM. Upper limb disorders in anaesthetists-a survey of Association of Anaesthetistsmembers. Anaesthesia. 2019;74(3):285-291. doi:10.1111/anae.14446 Kriege M, Noppens R, TurkstraT, et al. A multicentrer randomized controlled trial of the McGrath MAC video laryngoscope versus conventional laryngoscopy. Anaesthesia. 2023;78(6):722-729. Zhang J, Jiang W, Urdaneta F. Economic analysis of the use of video laryngoscopy versus direct laryngoscopy in the surgical setting. Journal of Comparative Effectiveness Research. 2021;10(10):831-844. doi:https://doi.org/10.2217/cer-2021-0068 Nørskov AK, Rosenstock CV, Wetterslev J, Astrup G, Afshari A, Lundstrøm LH. Diagnostic accuracy of anaesthesiologists’ prediction of difficult airway management in daily clinical practice: a cohort study of 188,064 patients registered in the Danish Anaesthesia Database. Anaesthesia. 2015;70(3):272-281. Kleine-Brueggeney M, Greif R, Schoettker P, Savoldelli GL, Nabecker S, Theiler LG. Evaluation of six video laryngoscopes in 720 patients with a simulated difficult airway: a multicentre randomized controlled trial. Br J Anaesth. 2016;116(5):670-9. Thaler A, Mohamod D, Toron A, Torjman MC. Cost comparison of 2 video laryngoscopes in a large academic center. Journal of Clinical Outcomes Management. 2021 July;28(4):174-179. Moucharite MA, et al. Factors and economic outcomes associated with documented difficult intubation in the United States. Clinicoecon Outcomes Res. 2021;13:227–239. Gaszyński T. Comparison of the glottic view during video-intubation in super obese patients: a series of cases. Ther Clin Risk Manag. 2016;12:1677–1682. Alvis BD, Hester D, Watson D, Higgins M, St Jacques P. Randomized controlled trial comparing the McGRATH™ MAC video laryngoscope with the King Vision video laryngoscope in adult patients. Minerva Anestesiol. 2016;82(1):30–35. Disclaimer: Unless cited, the contents and conclusions of the following presentation are solely those of the author. The author received funding from Covidien LP, a Medtronic company, for this speaking engagement. The author is responsible for all content and any necessary permissions. For trained personnel only. For specific indications and instructions for use, please refer to the product manual.©2025 Medtronic. Medtronic, Medtronic logo, and Engineering the extraordinary are trademarks of Medtronic. All other brands are trademarks of a Medtronic company. 10/2025 – US-RE-2500145

In a world where life feels more complex than ever, simplicity might just be the key to better care. In this episode, Dr. Matthew Chow, Chief Mental Health Officer, and Paula Allen, Global Leader and VP of Research, Insights, and Strategic Communications at TELUS Health, discuss how organizations can make employee well-being simpler, more personal, and more effective. They explore the global shift from crisis response to prevention and how empowered, compassionate leadership directly drives both mental health and business performance. Together, they emphasize the importance of culturally responsive, locally delivered care and measurable impact, reminding us that beyond ROI, well-being initiatives ultimately save lives. Tune in to learn how simplifying care can strengthen connection, resilience, and results! Resources: Connect with and follow Dr. Matthew Chow on LinkedIn. Connect with and follow Paula Allen on LinkedIn. Follow TELUS Health on LinkedIn and explore their website.

AI in behavioral health demands a balanced strategy that protects consumers, enables innovation, and expands access at scale.  In this episode, Dr. Zach Boyd, Director of Utah’s Office of Artificial Intelligence Policy, shares how his team is creating practical guardrails for responsible AI in healthcare. He traces his path from theoretical math to social science, noting that behavioral health is the front line for AI’s impact. Early milestones include broad stakeholder surveys, privacy and advertising protections, detailed guidance for professionals, and a safe harbor to reduce regulatory uncertainty. Dr. Boyd highlights opportunities in clinical automation and consumer tools, while warning about risks like deepfakes and urging leaders to balance safety, efficacy, and access. Tune in and learn how thoughtful policy can accelerate safer, more equitable behavioral health innovation! Resources: Connect with and follow Dr. Zach Boyd on LinkedIn. Learn more about Utah’s Office of Artificial Intelligence Policy here. Email Utah’s Office of Artificial Intelligence Policy directly here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Bullying and incivility don’t just harm team morale; they threaten patient care and drive great people away. In this episode, Dr. Renee Thompson, CEO and Founder of the Healthy Workforce Institute, discusses how healthcare leaders can address bullying and incivility to foster healthier workplace cultures. She shares insights from the newly released second edition of her Amazon best-selling book, Enough! Eradicate Bullying and Incivility in Healthcare, updated to reflect the challenges of a post-COVID workforce. Dr. Thompson explains how her own leadership struggles inspired her to create practical tools that help others set behavioral expectations and address disruptive behaviors with confidence. She also discusses her Coffee Break podcast, where she chats with leaders who are driving real change in workplace culture across industries. Tune in to learn how you can take meaningful action to stop bullying and foster a culture of respect and safety! Resources: Connect with and follow Dr. Renee Thompson on LinkedIn. Follow the Healthy Workforce Institute on LinkedIn and discover their website! Get a copy of Dr. Renee Thompson’s book, Enough! Eradicate Bullying and Incivility in Healthcare: Strategies for Front Line Leaders, here! Check out the Coffee Break podcast here!

The future of mental health care lies in integrating self-care, personalization, and technology to meet people where they are. In this episode, Clayton Nicholas, Chief Commercial Officer at CredibleMind, discusses the urgent need to reimagine the intersection of mental and physical healthcare by focusing on prevention, accessibility, and personalization. He explains that the traditional, reactive, and clinician-limited model has left millions underserved and introduces the stepped care approach, where digital self-care tools form a foundational “step zero.” Clayton describes how digital front doors can simplify access, reduce stigma, and guide people toward the right level of support, helping to shorten waitlists and ease pressure on the system. He concludes by highlighting how data-driven insights and AI can personalize care, strengthen empathy and engagement, and enable earlier, more effective interventions at scale. Tune in and learn how digital innovation is reshaping behavioral health by bridging access gaps and empowering self-care from the ground up! Resources: Connect with and follow Clayton Nicholas on LinkedIn. Follow CredibleMind on LinkedIn and explore their website.

Normalizing mental health support is essential to expanding access for veterans and their families. In this episode, John Boerstler, Head of Public Sector at Ipsos Public Affairs, discusses the unique challenges veterans face in accessing behavioral health support and the critical need to reduce the stigma surrounding care-seeking. Drawing on his own military service and career across government, nonprofit, and private sectors, he emphasizes how cultural competency, community engagement, and innovative program design can strengthen pathways to care. He highlights initiatives such as National Buddy Check Week, proactive crisis-detection systems, and partnerships that connect veterans to vital services, including housing, employment, and legal aid. He also notes survey data showing that many veterans wait until crisis points to seek help. Finally, John reflects on how technology, combined with human-centered strategies and continuous veteran input, can help identify early warning signs, empower providers, and ensure that no veteran is left behind. Tune in and learn how innovation, empathy, and collaboration can transform veteran behavioral health care! Resources: Connect with and follow John Boerstler on LinkedIn. Follow Ipsos in the US on LinkedIn and explore their website. Learn more about the Office of Healthcare Innovation and Learning on their website.