DiscoverOutcomes RocketRetention Starts Before Day One: Rebuilding Healthcare Culture Through Empathy and Belonging with Kyle M.K., Senior Talent Strategy Advisor at Indeed
Retention Starts Before Day One: Rebuilding Healthcare Culture Through Empathy and Belonging with  Kyle M.K., Senior Talent Strategy Advisor at Indeed

Retention Starts Before Day One: Rebuilding Healthcare Culture Through Empathy and Belonging with Kyle M.K., Senior Talent Strategy Advisor at Indeed

Update: 2025-11-26
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This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com




Retention is the new recruitment in healthcare, and it starts before day one.


In this episode, Kyle M.K., Senior Talent Strategy Advisor at Indeed, explores how recruitment, burnout, and belonging are evolving in healthcare workplaces. Drawing on data from 4.5 million monthly healthcare job seekers and Indeed’s Pulse of Healthcare study, he reveals that the leading causes of burnout stem from feeling overworked and underappreciated, particularly by managers. Kyle underscores that empathy, appreciation, and transparent leadership behaviors are essential for retention and for creating healthier organizational cultures. Ultimately, he reframes healthcare organizations as communities of people connected by shared purpose rather than mere productivity metrics.


Tune in and discover how empathy, transparency, and belonging can transform the healthcare culture and enhance employee retention!



Resources



  • Connect with and follow Kyle M.K. on LinkedIn.

  • Follow Indeed on LinkedIn.

  • Visit Indeed’s website.

  • Get a copy of Kyle’s book, The Economics of Emotion, here.

  • Read Indeed’s Pulse of Healthcare 2024 here.

  • Read Indeed’s Pulse of Healthcare 2025 here.


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Retention Starts Before Day One: Rebuilding Healthcare Culture Through Empathy and Belonging with  Kyle M.K., Senior Talent Strategy Advisor at Indeed

Retention Starts Before Day One: Rebuilding Healthcare Culture Through Empathy and Belonging with Kyle M.K., Senior Talent Strategy Advisor at Indeed

Saul Marquez