DiscoverOutcomes RocketFrom Automation to Autonomy: Building Smarter Healthcare Systems with AI with Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor
From Automation to Autonomy: Building Smarter Healthcare Systems with AI with  Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor

From Automation to Autonomy: Building Smarter Healthcare Systems with AI with Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor

Update: 2025-11-25
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This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com




Agentic AI is transforming healthcare operations by turning complex, manual processes into intelligent, autonomous workflows that save time, reduce costs, and improve patient outcomes.


In this episode, Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor, explore how agentic AI is transforming automation across the healthcare ecosystem. They describe the evolution from rigid robotic process automation to adaptable, self-learning systems that function like autonomous agents capable of reasoning, adapting, and executing complex workflows without constant oversight. Through vivid examples, they demonstrate how providers and payers are utilizing agentic AI to streamline prior authorizations, optimize revenue cycle operations, and free staff for higher-value tasks. Harpaul and Doug also outline six key pillars for evaluating AI vendors: reasoning, adaptability, interoperability, agility, scalability, and fault tolerance. They emphasize that AI’s true purpose is to elevate people, not replace them, thereby fostering a smarter and more humane healthcare system.


Tune in and learn how agentic AI is creating the future of autonomous healthcare operations today!



Resources




  • Connect with and follow Harpaul Sambhi on LinkedIn.




  • Connect with and follow Doug Hires on LinkedIn.




  • Follow Magical on LinkedIn.




  • Visit Magical’s website.



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From Automation to Autonomy: Building Smarter Healthcare Systems with AI with  Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor

From Automation to Autonomy: Building Smarter Healthcare Systems with AI with Harpaul Sambhi, founder and CEO of Magical, and Douglas Hires, healthcare executive and advisor

Saul Marquez