Connected FM

In this episode of the Connected FM podcast, host Christopher Bourke speaks with three students from The Hague University of Applied Sciences — Yaslin Schafthuizen, Mauro Kasirin, and Jorinde Drees — about their perspectives on sustainability. The discussion covers their definitions of sustainability, their awareness of sustainable practices fostered within their university, and personal anecdotes about their contributions to sustainable projects. They emphasize the importance of inclusivity and responsibility, challenges such as the higher costs of sustainable choices, and the need for global policies to support sustainable practices.00:00 Introduction01:19 Meet the Students from The Hague University01:48 Defining Sustainability02:38 Sustainability Practices at The Hague University03:32 Challenges and Solutions in Sustainability07:39 Student Contributions to Sustainable Projects08:37 Future of Sustainability and Student Involvement12:01 Practical Tips for Sustainable Living14:09 Conclusion and Final ThoughtsThis episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

What does AI really mean for the future of facility management, and how can FMs stay essential as technology accelerates?In this episode, host Edward Wagoner talks with Brian Haines, IFMA Global Influencer and longtime real estate and technology strategist. Brian breaks down why AI is only as good as the data behind it, how natural-language tools are transforming daily FM work, and why maintaining professional expertise is more important than ever.They explore the growing convergence of IT and operational technology, the potential for autonomous buildings, and the upskilling FMs need to stay ahead. Brian also shares advice for veterans, young professionals and anyone entering the field. Plus his outlook on how AI will shape the future of facility management.00:00 Introduction 00:53 Exploring AI in Facility Management01:44 Interview with Brian Haines05:09 The Role of Data in AI09:24 AI's Impact on Facility Management17:23 Autonomous Building Control25:09 Veterans in Facility Management35:42 Future of Facility Management38:36 ConclusionSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Jean-Pierre Segers and Jos Duchamps of Brains and Trees emphasize the critical role of learning and development in facility management. They discuss the diverse educational backgrounds of facility managers and stress the need for ongoing training to bridge skill gaps. Highlighting programs by IFMA, such as the Facility Management Professional Program, they underline the importance of combining managerial, technical, and emerging technology skills. They also touch on the impact of regulations and the shifting job market post-COVID. The conversation concludes with a call for lifelong learning and certification to ensure the future success of facility management professionals.00:00 Introduction to Facility Management 00:58 Meet the Experts: Jean Pierre Segers and Jos Duchamps 02:10 The Importance of Training in Facility Management 03:26 Bridging the Skills Gap 06:06 IFMA's Training Programs 07:54 Sustainability and Regulation in Facility Management 08:58 The Evolving Job Market and Lifelong Learning 11:19 Conclusion and Final ThoughtsSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode, IBM’s Kal Gyimesi and Vishal Rane explore how AI is redefining efficiency in asset lifecycle management. They share why strong data governance is the foundation for successful AI adoption — noting that only 25% of AI projects meet ROI expectations due to disconnected systems. The conversation breaks down different types of AI, including generative AI, machine learning, chat assistance and intelligent agents, and how each drives smarter decision-making. They also emphasize the need for continuous testing, monitoring and responsible deployment to ensure reliability and long-term value across operations.00:00 Introduction to AI in Facility Management01:38 The Hype and Reality of AI03:10 Types of AI in Organizations04:34 Asset Lifecycle Management07:18 Data Governance and AI Implementation08:31 Corporate Real Estate and Digital Transformation12:09 Conclusion and Key TakeawaysThis episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode, IFMA’s Director of Research, Matt Tucker, and IFMA EMEA's Managing Director, Lara Paemen, dive into the latest global trends shaping facility management (FM). They explore IFMA’s key research initiatives — from the circular economy to the evolving role of FM analysts — and discuss how regional differences across Europe, the Middle East, Africa and Latin America influence sustainability goals, technological adoption and education in the FM profession.00:00 Introduction and Welcome01:27 Meet the Hosts02:26 Global Trends in Facility Management04:06 Circular Economy in Facility Management07:26 The Rise of the FM Analyst09:30 Upcoming Research Projects12:31 Regional Highlights: Europe, Middle East, and Africa19:16 Conclusion and FarewellSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode of IFMA's Connected FM podcast, host Edward Wagoner interviews Dr. Winnie Kwofie, a leader in facility management higher education. They discuss the importance of visibility in the profession, the underrepresentation of women and the need for diverse perspectives in leadership roles. Winnie shares her personal journey and the significance of storytelling in advocating for the profession. They also touch on cultural perceptions of facilities and the importance of creating inclusive environments for women in the industry.00:00 Snippet00:24 Welcome to Connected FM Podcast01:14 Introducing Today's Guest: Dr. Winnie Kwofie03:11 Dr. Winnie's Journey and Insights05:16 Challenges and Opportunities in Facilities Management09:15 Global Perspectives on Facilities Management19:35 Uplifting Stories and Leadership26:11 Rapid Fire Questions with Dr. Winnie33:46 ConclusionSponsor:This episode is sponsored by ODP Business Solutions!  Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

En el episodio de hoy, Rebeca Arguedas se sienta con Edwin Fernández y Augusto Henao para explorar el papel de la economía circular en la gestión de instalaciones en toda América Latina. Juntos, debaten cómo las prácticas sostenibles, el diseño eficiente y las operaciones conscientes pueden ayudar a reducir los residuos, en particular el desperdicio de agua, y crear valor a largo plazo. También profundizan en cómo la tecnología, la educación y la colaboración desempeñan un papel clave en la aceleración del cambio hacia modelos circulares, compartiendo ejemplos prácticos y haciendo hincapié en la mentalidad colectiva necesaria para que estos cambios tengan éxito.00:00 Introducción a la Economía Circular00:26 Bienvenida y Presentación de los Invitados01:44 Discusión sobre la Economía Circular en Facility Management04:59 Importancia del Diseño y la Operación en la Economía Circular10:36 Casos Prácticos y Ejemplos de Economía Circular13:02 Educación y Cambio de Mentalidad hacia la Economía Circular16:55 Colaboración y Comunidad en la Sostenibilidad18:37 Conclusión y DespedidaEste episodio está patrocinado por ODP Business Solutions. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

What does it take to grow from hands-on project work to leading teams and shaping strategy? In this episode, Second Vice Chair President on IFMA's Global Board of Directors, Wayne Whitzell, interviews Trena Ellis, Vice President of Facilities and Physical Security at Safe Credit Union, who shares her career journey across local builds in Northern California to international projects in Bangalore, India.Trena opens up about the shift from being a doer to becoming a delegator, the power of networking and strong vendor partnerships, and how involvement with organizations like IFMA has expanded her perspective. Along the way, she offers valuable insights for both seasoned leaders and professionals just starting their FM careers.Sponsor:This episode is sponsored by ODP Business Solutions!Time stamps:00:00 Introduction and Career Beginnings00:11 Welcome to Connected FM01:30 Guest Introduction: Trena Ellis02:39 Early Career and IFMA Involvement04:04 Memorable Moments and Lessons Learned08:04 Major Projects and Challenges12:24 International Experience in India20:01 The Importance of Networking and Vendor Relationships27:55 Leadership and Delegation33:19 Advice for Aspiring Facility Managers34:55 Conclusion and Farewell Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Every day, critical infrastructure is under siege with about 1.2 million cyberattacks per day. For facility managers, that means cybersecurity isn’t just an IT issue, it’s a frontline responsibility. In today's episode, Stacey Shepard and E.J. von Schaumburg from Building Cybersecurity, discuss why facility managers must treat digital threats with the same urgency as physical ones and how leaders can use proactive strategies, assessments and insurance awareness to stay prepared. Together, they share how facility managers can build resilience, safeguard their organizations, and lead the way in a world where cyber risk is constant.Sponsor:This episode is sponsored by ODP Business Solutions! 00:00 Introduction: The Growing Threat of Cyber Attacks00:19 Podcast Overview and Guest Introduction01:23 Understanding Cybersecurity in Facility Management02:24 The Importance of Data Management02:54 Building Cybersecurity: Framework and Training03:38 The Role of Facility Managers in Cybersecurity05:01 Cybersecurity Training and Preparedness08:11 Insurance and Risk Management11:11 Leadership and Legal Implications11:48 Resources and Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Today host Edward Wagoner sits down with Peter Ankerstjerne, CEO of Planon, to discuss his journey as a global influencer in facility management, emphasizing the importance of technology, data management and community in the industry. He shares insights on adapting to new technologies, the role of AI and the need for a proper data strategy. Peter also highlights the value of being part of a global community like IFMA and encourages young professionals to consider careers in facility management.00:00 The Revolution of AI in Facility Management00:28 Introduction to Connected FM Podcast01:00 Meet the Influencer: Peter Ankerstjerne01:18 Defining an IFMA Global Influencer01:42 Introducing Peter Ankerstjerne03:23 Peter's Perspective on Technology in FM05:17 Adapting to Technological Changes11:53 The Importance of Data Management13:51 Exploring Other Technologies Beyond AI18:02 The Role of IFMA and Global Networking27:27 Peter's Personal Insights and Advice31:05 Closing Remarks and FarewellSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode, moderator Tom Ryckaert, a board member of IFMA Belgium Chapter, sits down with Christa Dodoo, the chair of IFMA's Global Board of Directors, and Eleni Myrivili, Global Chief Heat Officer for the Atlantic Council’s Climate Resilience Center and the UN-Habitat, explore the rising temperatures in cities and their impact on facility management They discuss the importance of retrofitting historic buildings, leveraging traditional design for sustainability and the need for targeted education and leadership in facility management to address climate challenges.This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this engaging conversation, Wayne Whitzell and Katerina Karasyova explore the multifaceted world of facilities management, focusing on the importance of professional associations like IFMA, the dynamics of hybrid work and the critical role of data-driven design in enhancing employee experience. Katerina shares her personal journey within IFMA, emphasizing the value of networking, mentorship and community support in professional growth.Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode host Edward Wagoner interviews Kay Sargent, who was recently named an IFMA Global FM Influencer and is the Director of Thought Leadership, Interiors at HOK. Together they discuss the evolving needs of buildings and how facility managers must adapt to future trends. They also go over the importance of human-centric design, the impact of artificial intelligence on productivity and the potential for longer lifespans to change workplace dynamics. They also touch on the necessity for the industry to shift from a sustainability mindset to one of regeneration, emphasizing the role of curiosity and forward-thinking in driving meaningful change.00:00 Introduction to Future-Proofing Buildings00:25 Welcome to Connected FM Podcast01:15 Introducing Today's Guest: Kay Sargent02:54 The Need for Human-Centric Design05:41 Rethinking Work and Retirement10:23 Global Sustainability Challenges17:06 The Role of AI in Office Design23:42 Creating Meaningful Organizations24:32 The Importance of Wants and Needs in Sales25:47 Rethinking Workspace Design26:24 The Role of Technology in Our Lives27:36 The Science of Design29:00 Future Casting and the Role of AI30:44 Curiosity and Asking 'What If?'34:50 The Impact of Neuroaesthetics36:29 Challenges and Opportunities in Facility Management40:12 Personal Stories and Writing a Book43:08 Conclusion and FarewellSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode, host Kate Paradis, sound masking specialist at Soft dB, sits down with Francois Gariepy, a seasoned acoustic engineer with over two decades of experience, to unpack the world of sound masking in today’s office environments. Together, they dive into why noise and lack of privacy remain top challenges in open offices, and how sound masking provides a proven solution that supports focus, wellness and productivity. You’ll learn how these systems work, what sets them apart from noise cancellation and why proper installation and calibration are critical for success. Along the way, Kate and Francois also tackle common myths, health misconceptions and the real impact of sound on workplace experience.Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this podcast episode, Dr. Matt Tucker, Director of Research for IFMA, and Gary Miciunas, founder of ChiefCircularityOfficer.com, discuss the significance of the circular economy in the facility management industry. They explain the need to shift economic models to mimic natural systems, focusing on reducing waste and rethinking ownership and operational practices. They also highlight practical implementations of circular economy principles. As well as examine the role of organizational culture in adopting these practices and the importance of collaborative efforts across supply chains. Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode, host Edward Wagoner sits down with Drew DePriest, Director of Real Estate OT at McKesson and recently named one of IFMA's top global influencers in facility management. Drew discusses the importance of mental health for facility management professionals, his own journey with it, and the importance of creating an environment where discussing mental well-being is normalized. The conversation also touches on how technology and AI influence FM as well as answering a few rapid-fire questions from listeners.Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode, Lisa Hickey and Darryl DeAngelis, a business developer at EBTRON with 40 years in the HVAC industry, discuss the critical aspects of indoor air quality (IAQ) that facility managers should monitor. They delve into various metrics such as VOCs, CO2 levels and particulate matter, emphasizing the importance of proper ventilation and filtration systems. They also share insights on demand control ventilation, the significance of MERV ratings and the impact of temperature and humidity on air quality.This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this special episode of Connected FM, Kyle Eldridge sits down with Andrew Steele for a preview of his upcoming World Workplace session. They dive into the true costs of technology adoption in facility management. Andrew shares insights from his research and real-world experiences, emphasizing the importance of understanding hidden costs, organizational behavior, and the need for a cultural change in technology adoption. He outlines four categories of costs that facility managers should consider and provides actionable strategies for successful implementation.Resources mentioned:Andrew Steele's UW thesis research: https://digital.lib.washington.edu/researchworks/items/fe627f40-e558-4484-b937-b51a824fcc25Andrew Steele's WWP speaker profile: https://worldworkplace.ifma.org/whats-happening/speakers/Andrew Steele LinkedIn: https://www.linkedin.com/in/andrewsteelefmWWP Session: "Beyond Hardware: True Costs of Technology Adoption in FM" - Thursday, September 18, 2025, 9:45 AM to 10:30 AM, Room 102BCSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode, Becky Spohn and Cherish Johnette delve into emotional intelligence (EQ) and its significance in professional settings. Together they discuss EQ's components as defined by Daniel Goleman: self-awareness, self-management, social awareness, and relationship management. They also address misconceptions about EQ, share personal experiences and emphasize the importance of empathy and effective communication in resolving conflicts.Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode, Dean Stanberry, a past chair of IFMA's Global Board of Directors, discusses the evolution of facility management from managing physical assets to dealing with digital systems. He highlights the challenges of data quality, low technology proficiency, and data literacy within the Commercial Real Estate (CRE) sector. He advocates for Building Lifecycle Management  emphasizing its role in integrating operations from design to deconstruction. Resources:Download the slides from this episode and turn on comments to see commentary from the host!Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org