In today's episode host Edward Wagoner interviews Kay Sargent, who was recently named an IFMA Global FM Influencer and is the Director of Thought Leadership, Interiors at HOK. Together they discuss the evolving needs of buildings and how facility managers must adapt to future trends. They also go over the importance of human-centric design, the impact of artificial intelligence on productivity and the potential for longer lifespans to change workplace dynamics. They also touch on the necessity for the industry to shift from a sustainability mindset to one of regeneration, emphasizing the role of curiosity and forward-thinking in driving meaningful change.

00:00 Introduction to Future-Proofing Buildings

00:25 Welcome to Connected FM Podcast

01:15 Introducing Today's Guest: Kay Sargent

02:54 The Need for Human-Centric Design

05:41 Rethinking Work and Retirement

10:23 Global Sustainability Challenges

17:06 The Role of AI in Office Design

23:42 Creating Meaningful Organizations

24:32 The Importance of Wants and Needs in Sales

25:47 Rethinking Workspace Design

26:24 The Role of Technology in Our Lives

27:36 The Science of Design

29:00 Future Casting and the Role of AI

30:44 Curiosity and Asking 'What If?'

34:50 The Impact of Neuroaesthetics

36:29 Challenges and Opportunities in Facility Management

40:12 Personal Stories and Writing a Book

43:08 Conclusion and Farewell

Sponsor:

This episode is sponsored by ODP Business Solutions!

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