Decoding Emotional Intelligence: How to Use EQ to Lead Effectively in FM
Update: 2025-08-05
Description
In today's episode, Becky Spohn and Cherish Johnette delve into emotional intelligence (EQ) and its significance in professional settings. Together they discuss EQ's components as defined by Daniel Goleman: self-awareness, self-management, social awareness, and relationship management. They also address misconceptions about EQ, share personal experiences and emphasize the importance of empathy and effective communication in resolving conflicts.
Sponsor:
This episode is sponsored by ODP Business Solutions!
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