In this insightful continuation, host Victoria and guest Dr. Vanessa Druskat dive deeper into the dynamics of emotionally intelligent teams. They explore how constructive debate — what Vanessa calls “creative abrasion” — drives innovation, why belonging is essential for psychological safety, and how leaders can create norms that encourage open disagreement and authentic communication.From the use of playful tools to stories of global teams transforming their culture, Vanessa shares research-backed strategies for balancing candor and connection. The episode closes with reflections on introversion, leadership, and the power of research to build teams where everyone feels included and valued.Episode Timestamps00:00 – Introduction & Mood CheckVictoria and Heather discuss “colors of the day” and explore the word challenge as a positive motivator.02:00 – DISC as SeasoningsA creative analogy connects DISC personality types with spices — from cayenne to turmeric — and a lighthearted discussion on pumpkin spice and cilantro follows.05:30 – Introducing Dr. Vanessa Druskat (Part 2)Victoria recaps feedback from Part 1 and reintroduces Dr. Druskat, setting up a conversation about constructive conflict and team culture.06:00 – The Value of Debate in TeamsVanessa explains how debate forces clarity, enhances thinking, and fuels innovation — what she calls creative abrasion.08:00 – Belonging and Psychological SafetyDiscussion about how fear of not belonging can silence voices, and why leaders must build inclusion for honest dialogue.09:00 – “Whine Cards” and Norm-Support ToolsVanessa introduces team tools to help members express disagreement safely.11:00 – Creating Team NormsThe power of agreed-upon frameworks and shared signals (“little shaker / big shaker”) to prevent tension and ensure everyone feels heard.12:00 – The “Hat Issue” StoryA hospital leader’s creative method for surfacing unspoken issues — using a light-up construction hat to symbolize open disagreement.13:00 – Applying EI Models to Teams of All SizesVanessa discusses how her model works with teams from 6 to 23 members, emphasizing leadership buy-in and subteam alignment.15:00 – Handling Skepticism and ResistanceHow to get reluctant teams onboard — from engaging the leader early to showing data and starting with meaningful “why now?” discussions.16:30 – The Object ExerciseA team-building activity where members bring an object representing their ideal team; examples include a Swiss Army knife and personal trophies.18:00 – Introversion and ObservationVanessa shares how being an introvert sharpened her observation skills and influenced her research, challenging assumptions about introverted leaders.19:30 – Researcher vs. PractitionerVanessa reflects on her dual identity as a researcher and implementer, and her mission to help teams achieve inclusion and excellence.22:00 – Personal Experience with TeamsShe recounts her most memorable experience with a Johnson & Johnson research team — a high-functioning, collaborative group that modeled her findings in action.23:30 – Lessons from Great TeamsVanessa ties her observations back to her book, emphasizing the importance of shared purpose, norms, and inclusion in remote and in-person settings.24:00 – Closing ReflectionsVictoria expresses gratitude and highlights the book as a comprehensive blueprint for leaders seeking to build...
In this episode of Discovering You, Victoria sits down with Dr. Vanessa Druskat—award-winning researcher, professor, and co-creator of the Team Emotional Intelligence model. Known as the “Jane Goodall of Teams,” Vanessa brings decades of research and real-world experience to help leaders build collaborative, high-performing groups.From her childhood in Kenya to her groundbreaking studies on team culture, Vanessa shares how belonging, caring, and psychological safety transform team performance. You’ll hear powerful stories—from NASA’s culture shifts to Pete Carroll’s love-based coaching—that reveal why team norms matter more than individual grit.Episode Timestamps00:00 – Welcome back: Season 4 kicks off with summer reflections, DISC as university programs, and a new puppy named Mac.03:30 – Meet Dr. Vanessa Druskat: Introduction to her groundbreaking research on team emotional intelligence.06:00 – Childhood in Kenya: How early experiences with culture and code-switching shaped her research lens.09:00 – The foundation of belonging: Why being known is essential to team success.11:00 – Caring & respect: Pete Carroll’s “secret sauce” of love in coaching and why it isn’t soft.15:00 – Lessons from NASA: What went wrong in the Challenger and Columbia disasters, and how team culture—not individuals—was the villain.20:00 – Communication beyond words: MIT research on nonverbal signals and what predicts high-performing teams.23:30 – Creative abrasion: Why constructive debate sparks clarity, innovation, and better decisions.27:00 – Practical tools: “Wine cards,” shakers, and light-up hats to help every voice be heard.31:30 – Team size & dynamics: How the EI model works with teams as small as 6 and as large as 23.33:00 – Overcoming skepticism: How to win over reluctant leaders and teams.36:00 – Introversion as a strength: Why being an observer made Vanessa the “Jane Goodall of Teams.”39:00 – Researcher vs. implementer: Bridging the gap between theory and practice.42:00 – Personal team experiences: Memorable lessons from research collaborations and real-world teams.43:30 – Closing thoughts: A blueprint for building emotionally intelligent, high-performing teams.Notable Quotes“It’s really impossible to belong if you don’t feel known.” – Dr. Vanessa Druskat“Love isn’t soft—it’s critical for high performance.” – Dr. Vanessa Druskat“The villain is group culture.” – Dr. Vanessa DruskatResources & ReferencesDr. Vanessa Druskat’s book: The Emotionally Intelligent Team: Building Collaborative Groups That Outperform the RestMark Brackett – Permission to Feel and the Mood Meter frameworkAngela Duckworth – GritSandy Pentland’s MIT research on team communicationIf you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!discoverwhatworks@gmail.comhttps://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISC
In this episode of DISCovering You, Victoria and Heather dive into the often-overlooked low DISC factors—the behaviors and traits that fall below the midline on a DISC assessment. While most discussions focus on high DISC traits (Dominance, Influence, Steadiness, Compliance), Victoria explains how the low end of each scale holds just as much insight into personality, communication, and team dynamics. The conversation explores how low traits manifest differently than their high counterparts, challenging the assumption that “high is better.” Using personality models like Gretchen Rubin’s Four Tendencies and the Enneagram, Victoria draws rich comparisons to deepen understanding. Whether you're a DISC nerd or DISC newbie, this episode will help you see yourself—and others—with more clarity and compassion.Timestamps & Topics[00:00:00] Welcome & Emoji IcebreakerVictoria and Heather kick off with their current moods, a discussion about emoji use, and how emojis could represent DISC types.[00:06:00] Introduction to Low DISC FactorsWhy low scores on the DISC profile matter, and how they reveal different—but equally valid—personality tendencies.[00:08:00] Low DTraits: Patient, accommodating, consultative.Comparisons: Obliger (Four Tendencies), Peacemaker (Enneagram 9).Misconception: Low D doesn’t mean unmotivated.[00:12:00] Low ITraits: Analytical, decision-making based on facts, not feelings.Comparisons: Upholder (Four Tendencies), Loyalist/Skeptic (Enneagram 6).Misconception: Low I doesn’t mean unfriendly.[00:14:00] Low STraits: Fast-paced, multitasking, comfortable with change.Comparisons: Questioner (Four Tendencies), Enthusiast (Enneagram 7).Bonus: A fun tap/clap pace exercise to illustrate energy differences.[00:17:00] Low CTraits: Risk-taking, rule-bending, freedom-focused.Comparisons: Rebel (Four Tendencies), Challenger (Enneagram 8).Misconception: Low C isn't careless—it’s innovative.[00:20:00] Key Takeaways & Wrap-UpUnderstanding low traits brings depth to team-building, communication, and self-awareness.[00:21:00] Announcements & Contact InfoInfo on coaching, team sessions, and the podcast’s summer break.“We don’t improve our profiles—we lean into them, learn about them, recognize our challenges, and leverage our strengths.”If you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!discoverwhatworks@gmail.comhttps://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts
In this episode of Discovering You, host Victoria welcomes Dr. Zorana Ivcevic Pringle, senior research scientist at Yale and author of The Creativity Choice. Together, they explore the science behind creativity—dispelling myths, explaining how personality and mindset influence creative confidence, and offering strategies to overcome blocks. From the role of emotion regulation to the surprising power of frustration, Dr. Pringle shares actionable insights drawn from both research and personal experience. Listeners will walk away with a better understanding of how creativity works—and how they can cultivate it in everyday life.Timestamps:00:00 – Introduction and DISC “TV Dads” Analogy02:00 – Meet Dr. Zorana IPringle and her new book04:00 – Childhood moment that sparked her fascination with creativity06:00 – What is creativity? The science-backed definition07:30 – Creativity beyond the arts: Engineering, relationships, and everyday life08:30 – The Four Cs of Creativity: Mini, Little, Pro, and Big C09:30 – Fixed vs. Growth Mindset and their influence on creativity11:00 – Understanding creative self-efficacy and how it evolves through a project13:00 – How introverts and extroverts experience creative confidence differently15:00 – The emotional rollercoaster of creative work17:00 – Emotion regulation and how it supports creativity19:00 – Chronotype and your creative schedule22:30 – Redefining creative productivity: Writing vs. rewriting24:00 – Strategies for overcoming creative blocks27:00 – Why psychological safety fuels innovation and collaboration29:00 – Practicing what you preach: Zorana’s personal lessons writing the book32:00 – Final takeaway: Creativity is a long-term, recommitted choiceKey Takeaways:Creativity isn’t just for artists—it’s about solving problems in novel and effective ways, whether in business, relationships, or daily life.Creative confidence (self-efficacy) grows over time and doesn’t require being doubt-free.Mindset matters: Believing creativity can be developed helps unlock it.Emotions, even negative ones, can fuel innovation if understood and regulated well.Psychological safety is crucial for team creativity—it enables risk-taking without fear of punishment.There is no one-size-fits-all approach to being productive—know your chronotype and lean into your unique rhythm.Notable Quote:"Creativity is a choice. Not an easy one, but one you can recommit to—again and again—as you navigate the ups and downs of turning ideas into action."Learn More: https://www.zorana-ivcevic-pringle.com/If you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!discoverwhatworks@gmail.comhttps://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works...
In this powerful second installment, Victoria peels back more layers of the Myers Briggs personality framework. This episode takes us to the next level with Myers Briggs. With humour, heart, and honesty, Victoria and Heather also reveal their own results (spoiler alert: one of them is among the rarest types in the world) and explore how their personality insights influence how they show up in work and life. Whether you're a coach, a team leader, or someone seeking more self-awareness, this episode offers both relatable stories and practical frameworks.Timestamps00:00 – How are we feeling?03:00 – DISC personalities as fictional TV moms05:00 – Myers Briggs recap: what the 4-letter codes mean06:30 – Breakdown of the 4 MBTI groups: Analysts, Diplomats, Sentinels, Explorers07:10 – Deep dive into “Commanders” (ENTJ): bold leaders, Gordon Ramsay energy08:30 – Deep dive into “Advocates” (INFJ): rare visionaries, empathetic justice-seekers10:00 – Deep dive into “Logisticians” (ISTJ): structured, dependable, Hermione types11:50 – Deep dive into “Entrepreneurs” (ESTP): rule-breakers, action-takers13:00 – Heather and Victoria reveal their own types: ISTJ and INFJ16:30 – How personality shows up in stress, reliability, and empathy20:00 – Emotional insight: balancing structure with compassion22:00 – How knowing your type helps with leadership, boundaries, and burnout23:00 – Free resource: Find your type at 16personalities.com24:00 – Closing thoughts + how to work with VictoriaNotable Quotes"I don't consider myself great at anything, but I do consider myself reliable, trustworthy, and dependable." – Heather"Sometimes I feel like you're hard on yourself… but your unwavering commitment is your superpower." – Victoria"If I see a situation where someone is unfairly judged, it really wears on me. That sense of justice is wired in me." – Victoria"We're growing as people." – Both hosts, in unison ❤️Resources & TakeawaysTake the Test: 16Personalities.com – Discover your Myers-Briggs typeReflection Prompt: What part of your personality shows up strongest under stress?If you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!discoverwhatworks@gmail.comhttps://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
In this highly anticipated episode of DISCovering You, Victoria explores Myers-Briggs! Kicking things off with a clever twist—comparing DISC as manicure styles. From there, she unpacks the origins of MBTI, how it compares to DISC, and what those mysterious four letters actually mean. With warmth, wit, and real-life stories, Victoria walks us through key parts of the MBTI test and reflect on what it reveals about our personalities. Plus, Victoria and Heather make bold predictions about each other’s MBTI types — to be revealed in Part 2!Timestamps:00:00 – Welcome and emotional check-in02:45 – DISC types as manicure styles!04:00 – DISC vs. Myers-Briggs: Key distinction05:00 – Brief history of MBTI and how it works06:00 – The four MBTI dimensions explained (Energy, Mind, Nature, Tactics)08:30 – 5 Sample MBTI questions + Victoria & Heather's responses14:45 – Introduction to MBTI’s 4 personality groups15:30 – How MBTI categories align with DISC profiles18:00 – Predicting each other's Myers-Briggs types21:15 – Call to action: Guess their types before Part 2!22:00 – How to work with VictoriaNotable Quotes:"Everything is about DISC, Heather. Come on." – VictoriaResources Mentioned:📘 The Personality Brokers – Book on the history of Myers-Briggs🔗 16Personalities.com – Free MBTI test🎧 Episode 4 – Reframing Introversion https://pod.link/1614071253/episode/c6b1eb316c9b53c458f7f18df09cf01a📧 Connect with Victoria for coaching or speaking: discoverwhatworks@gmail.comMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts
In this episode, Victoria takes a deep dive into The Growth Zone. Along the way, Victoria has a spontaneous on-the-fly moment, connecting DISC factors to the four common responses to perceived threats: Fight, Flight, Freeze, and Fawn—a completely unscripted insight!The conversation also ties into Carol Dweck’s Growth Mindset (See Episode 9). The episode is packed with psychological insights, personal stories, and practical strategies to help listeners take small, meaningful steps toward growth.Did you watch the Oscars on Sunday? You know what’s coming…here’s DISC as Academy Awards.High D – The Substance. Intense, controversialHigh I – Wicked. Fun, emotionalHigh S – I’m Still Here. Themes of persistence and familyHigh C – Conclave. Themes of tradition and orderTimestamps:[00:00:00] - Podcast intro and mood check-in[00:01:32] - DISC as Academy Awards[00:01:53] - Introduction to the Growth Zone concept[00:02:57] - Fight, flight, freeze, and fawn responses[00:05:00] - The four zones: comfort, fear, learning, and growth[00:06:09] - Self-awareness and leaving your comfort zone[00:07:39] - Benefits of leaving your comfort zone[00:07:51] - Self-actualization[00:08:22] - Growth mindset[00:10:33] - Resilience[00:11:00] - Self-efficacy[00:12:24] - Tips for reaching the growth zone[00:12:30] - Reframing stress[00:17:27] - Personal examples and reflections[00:21:00] – OutroPoll: What’s one small step you can take today to move out of your Comfort Zone and into Growth?If you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!discoverwhatworks@gmail.comhttps://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts
In this episode, Victoria explores the concept of happiness through the lens of psychology and personality. She discusses the PERMA model of wellbeing developed by Martin Seligman, breaks down different psychological theories of happiness, and shares a happiness assessment based on Seligman's work.Key Topics:DISC analogy comparing personality styles to sportsThree psychological approaches to studying happinessThe PERMA model components: Positive emotion, Engagement, Relationships, Meaning, and AccomplishmentsPractical strategies for increasing happiness in each PERMA areaDiscussion of a happiness assessment with average scores and interpretationsResources Mentioned:Oxford Happiness Questionnaire by Argyle and HillsPERMA model happiness assessment https://www.purposeplus.com/survey/perma-profiler/Martin Seligman's work on positive psychologyHow We Feel app for tracking emotionsTimestamps[00:00:00] - Show introduction and mood check-in with hosts[00:03:00] - DISC analogy: Comparing personality styles to sportsFootball (High D): Direct contact, aggressiveF1 Racing (High I): Glamorous and thrillingRowing (High S): Steady teamworkTennis (High C): Individual focus, rule-bound[00:04:00] - Introduction to happiness assessmentsOxford Happiness Questionnaire overviewPERMA-based assessment introduction[00:08:00] - Three schools of thought on happinessNeed and goal satisfaction theoriesGenetic and personality predispositionProcess activity theories[00:10:00] - Introduction to PERMA model and flourishingOverview of positive psychologyExplanation of PERMA components[00:12:00] - Detailed discussion of Positive emotionWays to build positive emotionsImportance of gratitude practice[00:13:00] - Exploration of EngagementFlow state conceptConnection to strengths and work alignment[00:16:00] - Discussion of RelationshipsImportance of positive social connectionsStrategies for building relationships[00:18:00] - Coverage of MeaningPurpose in lifeWays to build meaning[00:19:00] - Examination of AccomplishmentsInternal vs external motivationSMART goal setting[00:20:00] - Discussion of assessment scoresAverage score explanation (6.8)Hosts' scores and interpretation[00:24:00] - Show conclusion and contact informationIf you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!discoverwhatworks@gmail.comhttps://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
In this episode, Victoria explores the concept of charisma and its learnability through warmth and competence cues, as discussed by Vanessa Van Edwards. Victoria and Heather kick off the year with lively discussions about Golden Globe nominated TV characters that exemplify DISC personality traits, their own holiday experiences, and their personal charisma quiz results. The episode emphasizes the importance of balancing warmth and competence in social and professional interactions for improved communication and success.Did you watch the Golden Globes on Sunday? Here's DISC as nominated characters:High D - Jodie Foster as Liz Danvers in True Detective: Night CountryHigh I - Kristen Bell as Joanne in Nobody Wants ThisHigh S - Adam Brody as Noah in Nobody Wants ThisHigh C - Steve Martin as Charles in Only Murders in the BuildingTime Stamps:00:00 Welcome and New Year Greetings00:54 Checking In: Mood Meter01:46 Introducing Today's Topic: Charisma02:10 DISC Illustration with Golden Globes Nominated TV Characters06:59 Vanessa Van Edwards and the Science of People08:34 Understanding Charisma: Warmth and Competence10:06 Charisma Scale and Personal Reflections21:55 Exploring the Charisma Quadrants27:07 Wrapping Up and Final ThoughtsIf you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!discoverwhatworks@gmail.comhttps://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
With 2024 coming to a close, today's podcast looks at highlights from this year's episodes. I enjoyed putting this together, as it's a nice way to reflect on the past year and revisit memorable conversations and guests.The holidays are almost here! Let's "unwrap" DISC as presents:High D - Omega Watch: Makes a strong statement - be on time!High I - Chocolates: A sweet, serotonin boostHigh S - Cozy PJ's: Comforting and relaxingHigh C - Books: Entertainment and learning through the written wordResources for this episode: Love LanguagesEI in the World of AIShowcasing Steadiness with Shawn ZIllustrating Influence with Rachel HammerThe Four Archetypes of HappinessRecruiting and Hiring with DISCMeet MichelleMore with MichelleWishing you all the best this holiday season :)To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
I’m excited to get into this episode but first, it’s time for our DISC analogy:If DISC was a board game, what would it be?High D – Monopoly – described as the ultimate game of capitalism. The goal is to drive your competitors into bankruptcy!High I – Charades – interactive, emotive, fun, high spiritedHigh S – Game of Life – it rewards players for good behaviour. For instance, recycling, helping othersHigh C – Clue – Using deductive reasoning, to solve a mysteryThis checks out for me – I LOVE Clue, which one is your fav, Heather?Let's jump into part 2 of my discussion with Michelle Minnikin, (if you haven’t listened to part 1) she’s an Organizational Psychologist, Executive Coach, and Author of the book, Good Girl Deprogramming. Part 1 with Michelle Minnikinhttps://www.michelleminnikin.com/ To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
I also had the opportunity to interview Michelle Minnikin, an organizational psychologist, executive coach, and author. We chatted about everything from the best way to use psychometric tools in the workplace, to what compelled us to do the work that we do. You can check out part 1 of my conversation with Michelle on today's episode of DISCovering You 👇It's International Coffee Month! What's your preference?High D - Espresso: Swift, boldHigh I - Macchiato: Sweet, frothyHigh S - Latte: Smooth, mellowHigh C - Americano: Strong, preciseIf you're interested in learning more about team building, coaching, strategic hiring and onboarding, let's connect!To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts
Hi Listeners! I’m excited to welcome you back for our first episode of Season 3!Today we’re going to be talking about how to become a Supercommunicator, but before we dive in, Let’s do this month’s DISC analogy.Of all the metaphors, examples, comparisons I’ve done, Social Media has been the DISC analogy that most resonates with people. I had removed it from my Slide Deck when Twitter changed to X, but based on popular demand LOL, I’ve brought it back. So, I give you, an updated DISC as Social Media:D – X (formerly Twitter): Direct, concise, thrives in conflictI – Instagram and tik tok: Hearts abound, (no thumbs up liking as on other platforms) aesthetically pleasing, trendyS – Facebook: Supportive, more space for connection and conversationC – Linked In: Facts over feelings, business focusedI read a really insightful book on the hiatus by Charles Duhigg, called Supercommunicators, How to Unlock the Secret Language of Connection. Well, you can imagine that got my attention, right? Totally in my wheelhouse.The book is very comprehensive with tons of great material, which I could never cover here, but I’m going to try and distill the main points.The author, Duhigg, starts the book by explaining why he was inspired to write it.He says, “this book was born, in part, from my own failures at communication”.He goes on to say that he was confused by his failures because as a writer he’s supposed to communicate for a living!He recounts a story of a work project he was managing and was doing very well at it analytically speaking – doing schedules and logistics. (I’m going to put in my guess right now, that Charles has a High C) 😊 BUT…he realized he was failing at connecting with the people he was working with. When they came to him with issues, he responded with practical fixes. He came to realize that they were looking for empathy, but instead of listening to how they were feeling, he responded with practical solutions.He also noticed this pattern playing out at home in his family life and this was particularly frustrating because these were the people in his life that mattered the most!In his quest for understanding, he came away with a key finding:There are 3 different types of conversations. If we aren’t having the same type of conversation with our partners, colleagues, family members, at the same moment, we won’t be able to connect with each other.Researchers have studied how our mind operates during different types of conversations. It turns out that different parts of our brains are activated, depending on the type of discussion.Duhigg breaks down this research into 3 mindsets, each corresponding to a different conversation style. Please enjoy!To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works...
This is the second in a series that I started earlier this year. I’m chatting with some of my clients (each with a different DISC profile) to see how their particular profile operates in the world. I started with High Steadiness, and spoke with Shawn Zigelstein (Episode 26).Before we dive into that, let’s do this month’s DISC comparison.National Fashion Day is coming up, so of course it prompted me to explore DISC as Designers!High D – Jean Paul Gaultier. His designs are known to be unconventional, even audacious.High I – Versace. Vibrant and exciting.High S – Ralph Lauren. Consistent, practicalHigh C – Burberry. Patterned, symmetricalToday we’re going to be looking at the Influence factor, (High I). I’m pleased to introduce Rachel Hammer as my special guest! Rachel is the founder and leader of Hammer and Associates, a highly successful real estate team in the Ottawa area.To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts
As AI increasingly seeps into our lives, it's more essential than ever to hone our EI (Emotional Intelligence) skills. Why?Emotional Intelligence is what humanizes us, and therefore sets us apart from Artificial Intelligence. These are the facets that simply can not be replaced.On this episode of DISCovering You, I explore the intrapersonal side of EI, which is understanding and managing emotions in ourselves. Mastering the ability to do this, can bring us to new heights of connection and success.National Wine Day is next week, so here is DISC as Wine!High D - Malbec. Full bodied, richHigh I - Sparkling. Bubbly, effervescent High S - Rosé. Balanced, pleasingHigh C - Sauvignon Blanc. Crisp, cleanIf you'd like to learn more about Emotional Intelligence assessments and coaching, let's connect!To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
Today, I’m going to be looking at how to recruit and hire with the help of DISC, but first…It’s World Art Day so to illustrate (pun intended) this theme, here is: DISC as Art D – Cubism. Described as Revolutionary and Rebellious. Picasso is an example.I – Post Impressionism. Colourful, emotive. There’s a focus on the artist’s feelings towards the subject. Van Gogh’s Starry night expresses this.S – Impressionism. Depicting nature and tranquility. Think Monet’s water lilies.C – Precisionism – Using precise, sharply defined geometrical forms. Georgia O’Keefe’s early work of cityscapes embodies this.Okay, let’s get into our topic. I spend a lot of time on this podcast talking about DISC and other tools from a “theoretical perspective”, but today I’m going to get into the very practical applications of using DISC as a recruiting/hiring/onboarding tool. To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts
Today I’ll be exploring the topic of Happiness and breaking it down into 4 Categories.But as always, we’ll start with a timely DISC Analogy. We are recording on National Jewel Day, so here are how the DISC factors align with jewels. For those of you who are DISC afficionados or loyal listeners you’ll recognize the DISC colours in this example.High D – Ruby. A vivid shade of red; it symbolizes passionHigh I – Canary Diamond. Yellow in colour; it represents happiness and hopeHigh S – Emerald. Emerald green is associated with balance, harmony and calmness.High C - Sapphire. This shade of blue is associated with wisdom and truth.Let’s get into the topic at Hand. The Four Archetypes of Happiness. You know how I love 4 categories of things LOL. Hint: D I S CTo learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts
Today, we’re kicking off the first of a series that I’ll be doing over this year. I’ll be interviewing some of my clients (each with a different DISC profile) kind of like case studies, to see how each particular profile operates in the world. A day in the life of…so to speak.Before we dive into that, let’s do this month’s DISC illustration. It’s OSCAR season, so here is:DISC According to OSCAR NOMINATED FILMS! (Not necessarily Best Pic noms, could be acting as is the case for the first one):High D is Nyad - It’s the true story of a woman’s relentless quest to swim from Cuba to Florida. Diana Nyad personifies High D. She’s very direct, driven, and highly competitive. High I is Barbie - I’m pretty sure most people are familiar with this movie. 😊 It provides all the feels. It runs the gamut of emotions from joy to sadness and discouragement, back to empowerment and inspiration!High S is The Holdovers - A story about a grumpy teacher at a Prep school who has to babysit some students over Christmas Break. It focuses on unlikely bonds that are created by spending time learning about, and listening to others, culminating in care and support.High C is Oppenheimer - The movie is very detailed and historically accurate about a physicist and team of scientists who create the atom bomb. The focus on science, confidentiality, and facts over feelings is very High C.Okay, let’s get to it! There’s a strong focus on different personality and DISC profiles on this podcast, but I thought it might have a stronger resonance by talking to someone who embodies the essence of their profile and to take a walk in their shoes. An opportunity to see the profile in action!We’re going to start with High S. Yes, that’s right, I’m not doing it in order. High D’s you always get to be first, so…I’m shaking things up LOLIt’s my absolute pleasure to introduce you to Shawn Zigelstein. Shawn has been in the real estate industry for 20 years. He’s the founder and Team Lead of Team Zold, and ranks consistently in the top 1% of sales reps for Royal LePage. He’s also the winner of the 2022 A.E. LePage Realtor of the Year Award.To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
Since Valentine’s Day is coming soon, I thought it would be timely to discuss Love Languages on today’s episode! And, on that note, I’ve also incorporated Valentines into this month’s DISC illustration.So, here is DISC according to symbols of Love:High D – Red Rose. Vibrant, strong, beware of the thorns though LOL D’s 😊High I – Heart. The quintessential symbol of love, who better to embody it than I’s who wear their hearts on their sleevesHigh S - Love birds – They support each other, they’re loyal (mate for life)High C - Love Letter. C’s value the written word and what better way to express their thoughts!Let’s jump into today’s topic – Love Languages! I’m sure many of you are familiar with the book, “The 5 Love Languages” and this is where most of the source material comes from.I read this book many years ago and had categorized it in my mind, as something for romantic partners only.So, I was surprised when one of my clients, who represents a large organization, mentioned that they had used the Love Languages as a team building exercise in the past. That caught me off guard initially, but then I started to think about it, and realized that it’s applicable to the workplace as well, and so, here we are!The concept that different personalities speak different “languages” (air quotes) is a common thread running throughout my work. You’ve heard me say that High Dominance and High Steadiness are polar opposites. And that in order to truly connect, High D needs to learn to speak High S and vice versa!Same thing goes for love languages. You most likely speak a different one than your partner, or your colleagues.So, what are the 5 love languages? Listen on to learn more. To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:Fast FactsHow to work with Victoria Theriault and DISCover What Works
Please enjoy the best of 2023!Optimism; Friend or Foe? https://pod.link/1614071253/episode/c4a3a55699d106cd5337d7388f8adf27The Highly Sensitive Person Part 1 https://pod.link/1614071253/episode/c0f9d9df2d33314a4e3a051852dafd30Thriving As A Highly Sensitive Person https://pod.link/1614071253/episode/29ca59b3d5760c69964fd06b7ed5b82dSynthesising the S in DISC https://pod.link/1614071253/episode/24458e1ada47c0f82764fb3af6c3952aSpecial Guest! Dr. Robin Stern on Emotional Intelligence https://pod.link/1614071253/episode/88ec6c6a9764c5100a1d096dabcf3002Contemplating the C in DISC https://pod.link/1614071253/episode/808195dbbdb18fa5b02d485fa7f41b79Building Highly Effective Teams https://pod.link/1614071253/episode/a26d6f9d3dde58a2f6bdf37786cd7356Exploring Empathy https://pod.link/1614071253/episode/8a5439a280d42be21f82a8b41e66cac7What's Your Tendency? https://pod.link/1614071253/episode/dc98e91adcb291005d260d7218d69879How Do YOU Lead? https://pod.link/1614071253/episode/8fda1cc0c168062dfbe1ad65a13c3397To learn more about Victoria and her business offerings visit or email her at mailto:discoverwhatworks@gmail.comConnect with Victoria!https://pod.link/1614071253https://discoverwhatworks.org/https://www.facebook.com/VictoriaDISChttps://www.instagram.com/discoverwhatworks/https://www.linkedin.com/in/discoverwhatworksMentioned in this episode:How to work with Victoria Theriault and DISCover What Works Fast Facts