Lead with Culture

"Companies and leaders want loyalty. If you treat your customers right, they’ll stay loyal. The same goes for our employees. In fact, it all starts with them."In this episode, Kate Volman celebrates the end of the year by revisiting some of the most powerful insights shared by leaders, coaches, and culture builders throughout the season. This special compilation brings together moments that highlight what it takes to invest in people, foster meaningful connections at work, and create environments where individuals can thrive. You will hear guests discuss authentic leadership, the link between personal well-being and professional success, and the impact of programs that help employees achieve their goals. This episode invites you to reflect on your own year, consider the voices that shaped your growth, and reconnect with the purpose behind your work.In this episode, you’ll discover:How leaders build trust by caring for the whole person, not just the employeeWays organizations can strengthen culture through purpose and genuine commitmentWhy dreaming is contagious and how supporting personal goals elevates engagementInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(02:01) Brian Hess on investing in people for retention(03:57) Jessica Pfau on culture and competitive compensation(05:57) Bree Groff on separating work from self-worth(07:30) Nick Lombardino on purpose-driven workplaces(08:49) Patty Croom on Dream Manager impact and engagement(10:22) Dr. Allen Hunt on learning from regrets(11:24) Laura Furner on choosing coaching for personal growth(12:43) Michele Marquis on fostering employee loyalty(14:34) Zach Blumenfeld on autonomy and trust(15:23) Steve Sargent on empathetic leadershipResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedIn

“The piece that I wasn't prepared for was that the most important voice through that entire journey was going to be my own.”In this episode, Karli Elder, Director of Onboarding and Account Management at Financial Independence Group, joins Kate Volman to discuss the impact of coaching on her career and personal growth. Karli shares how coaching helped her overcome imposter syndrome, develop executive presence, and achieve better work-life integration. She also reveals how coaching has empowered her to lead with greater intention and clarity. Tune in to learn how coaching can help you unlock your potential and elevate your leadership.In this episode, you’ll discover:How to use simple but precise questions to turn uncertainty into actionA practical framework to invite honest, two-way feedbackThe power of small, incremental changes to drive lasting transformationInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(02:45) Karli’s decision to hire a coach(07:50) Setting personal and professional goals(09:08) Questions and metrics to measure progress(15:30) Applying coaching frameworks to leadership(20:44) Personal growth and work-life integration(29:21) Next steps for exploring coachingResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestKarli Elder’s LinkedInFinancial Independence GroupConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“For the employees who spend their career with us, we want to create millionaires.”In this episode, Bob Whalen, CEO of HB Global, joins Kate Volman to share his insights on leadership and creating a people-first culture. Bob explains the power of Employee Stock Ownership Plans (ESOPs) in driving both financial success and a stronger company culture. He also reflects on his leadership journey, highlighting how growth is more than just revenue. It’s about creating opportunities for employees to thrive. Bob offers valuable lessons on employee engagement and embracing change in today’s evolving business landscape.In this episode, you’ll discover:The value of allowing employees to take ownership of their workWhy communication is key when facing challengesThe importance of being adaptable to change, especially in industries impacted by AIInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:09) The power of employee ownership(04:47) Hesitations with employee ownership(08:17) Building a thriving ESOP company culture(11:56) Where leaders can learn more about ESOPs(16:34) Finding fulfillment in helping employees(22:29) People-centered leadership, AI, and workforce implications(34:54) Rating HB Global’s company culture(39:01) Bob’s book and podcast recommendations for leadersResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestBob Whalen’s LinkedInHB GlobalConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“Dreaming is good. That space is where you can live the best version of yourself and your most vibrant life.”In this episode, Mike Zaccariello shares how coaching helped him rediscover his dreams and find the courage to chase them. A certified Dream Manager, military veteran, and pediatric neuropsychologist, Mike once resisted the idea of coaching. When he finally gave it a try, everything changed.He opens up about leaving a 17-year career to start his own practice and learning to lean into resistance instead of avoiding it. Mike also reflects on The Dream Manager Program and how it’s allowed him to become a better therapist, deacon, and husband. His story is a reminder that coaching doesn’t just help with professional growth, it helps people live more intentional lives.In this episode, you’ll discover:Why coaching is essential for personal and professional growthHow dreaming helps you overcome fear and resistanceThe ripple effect of living with purpose and intentionInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:11) Meet Mike Zaccariello: Dream Manager and mental health professional(05:04) Leaving a 17-year career to start again(09:14) Lean into the resistance(12:37) Rediscovering the power of dreaming(15:36) The ripple effect of The Dream Manager(19:33) Why coaching works better than self-help(22:53) Favorite books and lessons for every seasonResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestMike Zaccariello’s LinkedInMayo ClinicConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“When you hire employees, you hire the whole person, their challenges, and their life circumstances.”In this episode, entrepreneur and multi-business owner Brian Hess, joins Kate Volman to share how he’s built thriving organizations that prioritize purpose, growth, and connection. Brian discusses what it means to lead the whole person, not just the employee. He also talks about creating opportunities for upward mobility, using culture as a competitive advantage, and why the best strategic plans focus on people, not profit. Brian offers a powerful reminder that great companies are built on trust, empathy, and the shared pursuit of dreams.In this episode, you’ll discover:How to identify and nurture great talentWhy strategic planning should start with peopleWhat it takes to create lasting impact as a leaderInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:17) Brian’s four ventures and his podcast(05:07) How a certified Dream Manager joined the team(07:54) Build culture by investing in people(11:07) Creating upward mobility in a tough economy(16:37) Hiring lessons: Predictive Index, timing, fit, and patience(21:11) Annual planning should start with people(25:43) The importance of leading by example(30:25) Brian’s ideal dinner party guests(38:17) Books and resources shaping Brian’s leadershipResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestBrian Hess’s LinkedInBrian’s official websiteThe Pavement GroupTop Contractor SchoolThe Brian Hess ShowConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on Twitter

“P&L stands for people and legacy as much as it stands for profit and loss.”In this episode, Steve Sargent, Chair of C12 South Florida, joins Kate Volman to talk about why accountability is the ultimate gift to high-level leaders, why “integration” beats “work-life balance,” and how purpose-driven peer forums help CEOs scale without losing their souls. Steve shares insights from fresh peer-group conversations and research, explains C12’s “do > talk” ethos, and shows how identity and mission become the lens for better decisions, healthier teams, and durable growth.In this episode, you’ll discover:How purpose and identity create the lens for disciplined, people-first decisionsWhy accountability and peer community accelerate clarity, courage, and follow-throughA practical path from “work-life balance” to integrated living (and why it matters for your team)Invest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Introduction and opening thoughts(01:08) What C12 is and the mission behind it(03:18) Steve’s journey to becoming a C12 chair(06:10) Challenges of leadership and lessons from scaling businesses(22:35) Why accountability matters most to CEOs and leaders(23:30) Coaching as a gift and the power of asking better questions(24:19) Recognizing and leveraging employee superpowers(25:33) Building a thriving and people-centered cultureResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestSteve Sargent’s LinkedInC12 South FloridaJoin C12Connect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“Culture isn’t about perks or slogans. It’s about people and the principles that guide them.”In this episode, Tony Ferraro, Director of Coaching at Floyd Consulting, breaks down The Culture Solution by Matthew Kelly and shares what more than 1,500 culture assessments reveal about today’s workplaces. He talks about the six principles of a dynamic culture, and why mission consistently ranks highest, why hiring with rigor is often overlooked, and how overcommunicating the plan keeps teams aligned. Tony explains why simplicity makes mission statements powerful, how scorecards give A-players the clarity they crave, and why coaching conversations are a gift that saves leaders time and builds trust.In this episode, you’ll discover:Why simple, clear mission statements drive stronger cultureHow disciplined hiring decisions shape long-term successWhy overcommunication creates alignment and avoids “shiny object” distractionsInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(00:29) Why company culture matters today(01:08) Launching the culture assessment tool(01:34) What defines company culture(03:12) Key insights from assessment results(04:36) The six principles of culture(05:32) Mission is king: top rated principle(11:06) Hiring challenges and disciplined processes(19:23) How to evaluate hiring effectively(20:58) Why clear communication drives culture(23:17) Using scorecards to set outcomes(29:38) Coaching’s role in strong leadership(36:11) How to take the assessmentResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestTony Ferraro’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“I truly believe I would not be the leader I am today if I had not gone through coaching.”In this episode, Laura Furner, Chief Operating Officer at Alphastar Capital Management, LLC, shares how coaching transformed her leadership, boosted her confidence, and built trust across her team. She explains why she chose coaching over traditional training, how she found her voice in tough conversations, and the personal breakthroughs that followed. Laura reflects on the systems she still uses, the value of having a “vault” for honest feedback, and the lasting impact beyond work—including better communication at home, clearer priorities, and why she urges leaders not to wait until they feel “ready” to start.In this episode, you’ll discover:How coaching builds lasting confidence and clarity in leadershipWhy having a safe space for honest feedback changes everythingHow personal growth fuels stronger teams and healthier cultureInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(02:20) The journey to hiring a coach(04:37) Overcoming hesitations and making the investment(08:13) Building confidence and finding your voice(13:51) The power of coaching and accountability(19:49) Balancing personal and professional life(27:17) The impact of coachingResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestLaura Furner’s LinkedInAlphastar Capital Management, LLCConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“We don’t have big aspirations to be a big company—but we do have a big mission.”In this episode, Reid Hutchison, COO and Dream Manager at HOH Water Technology, shares how The Dream Manager Program has become a powerful catalyst for cultural transformation inside a third-generation, family-owned business. Reid opens up about what it means to build a company you love working for, the tension between caring deeply for people and driving performance, and how the Dream Manager framework helped him and his team reconnect with their purpose. He shares real stories—from career-changing breakthroughs to personal triumphs—and how HOH is using this program to increase emotional intelligence, trust, and ownership across the organization. You’ll also hear how Reid’s own dreams have evolved and what the program has meant for him as a leader, father, and Ironman-in-training.In this episode, you’ll discover:How The Dream Manager Program builds emotional intelligence and trustWhy combining care and accountability leads to stronger cultureHow personal growth translates into organizational successInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:15) Meet Reid Hutchison: COO and Dream Manager at HOH(03:00) A family legacy and a mission-driven business(06:45) When growth replaced their “why”(08:00) Choosing better, not bigger(10:30) Balancing care and performance(14:15) Letting people grow—even if they leave(18:00) The Dream Manager rollout and team buy-in(22:00) Why this coaching program feels different(26:15) A Dream Manager story: love, risk, and breakthrough(30:00) Reid’s personal dreams and Ironman goal(33:00) Becoming a better leader through coaching(36:45) Culture, client impact, and what’s nextResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestReid Hutchison’s LinkedInHOH Water TechnologyConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on Twittera...

“You want people to stay because they're like, ‘Wow, this company really cares about me.’"In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Coaching, joins Kate Volman to walk through three powerful signs that your company is ready to implement The Dream Manager Program. Drawing on real stories and client outcomes, Michele explains why good culture isn’t enough—organizations that thrive are the ones that invest in emotional loyalty, holistic growth, and meaningful benefits that show people they matter.In this episode, you’ll discover:The three indicators your team is ready for The Dream Manager ProgramHow emotional loyalty influences engagement and retentionWhy a coach can be the difference between keeping or losing top talentInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:41) Sign 1: Commitment to a people-first culture(05:07) Sign 2: Addressing disengagement and burnout(08:10) Sign 3: Strengthening retention and loyalty(12:06) Implementing The Dream Manager Program(12:47) Next steps if you’re interested in The Dream ManagerResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Michele Marquis’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

"Work is greedy. It will spread over your calendar wherever you don’t stop it."In this episode of Lead with Culture, Kate Volman sits down with Bree Groff, workplace culture expert and author of Today Was Fun, to explore what it really takes to make work more joyful, without relying on happy hours or ping pong tables.Drawing from her years of experience advising leaders at companies like Microsoft, Google, and Target, Bree breaks down why we’ve been sold the wrong narrative about work, and how to rewrite it for ourselves. From redefining productivity to embracing humanity at the office, this conversation offers a refreshing lens for anyone who’s ever counted down to Friday.In this episode, you’ll discover:How to rethink “fun” at work (hint: it’s not mini-golf)The simple mindset shift that helps you reclaim MondaysWhy thin-slicing your day can help you spot joy in tough rolesInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(00:28) Can work actually be fun?(01:56) Why Bree wrote Today Was Fun(03:11) Reframing the role of work in our lives(06:08) Fun as a function of value creation(08:56) What makes work “fun-able”(13:20) The leader’s role in shaping joy(17:44) The consulting story that changed everything(24:14) Generational differences at work(30:58) The danger of equating work with worth(34:45) Rethinking remote culture and always-on schedules(38:11) Leading with humanityResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the guest:Bree Groff's LinkedInBree Groff’s WebsiteToday Was FunConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on

“Your work should make the rest of your life better.”In this episode of Lead with Culture, Tony Ferraro, Director of Coaching at Floyd, joins Kate Volman to unpack why employee benefits, especially wellness and financial literacy programs, often go underused. Despite leaders' best intentions, a communication gap and lack of personal strategy keep team members from engaging with programs designed to help them thrive. Tony explores how coaching and intentional dialogue can bridge that gap, making benefits more meaningful and transformative.In this episode, you’ll discover:Why employees don't take advantage of voluntary benefits even when they say they want themThe critical role self-awareness plays in participationHow The Dream Manager Program multiplies the impact of your existing benefitsInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(00:26) The problem with employee benefits(00:50) Rethinking employee benefits and care programs(01:58) Defining voluntary benefits(02:42) The disconnect between offering and utilization(06:21) Success stories and statistics(07:24) The role of financial literacy and wellness programs(13:41) The Dream Manager Program: A holistic approach(17:16) Real-life impact of The Dream Manager Program(25:37) Leveraging programs for better work-life integrationResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Tony Ferraro's LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

"How you finish matters. And you get to define what finishing well looks like."In this episode of Lead with Culture, Kate Volman sits down with Dr. Allen Hunt, author, speaker, and founder and CEO of Fourth Quarter Guy, to explore how we can find purpose, passion, and peace in the later stages of life.Drawing from his bestselling books No Regrets and The Fourth Quarter of Your Life, Allen shares the five keys to thriving after 60, why regrets remain such a powerful force in our lives, and how a dream-driven mindset can quite literally extend your life.In this episode, you’ll discover:Why embracing a single virtue can transform your final decadesThe role of forgiveness and dreaming in breaking free from regretHow men especially benefit from collective reflection and group coachingInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(00:29) The Fourth Quarter Guy(01:26) The impact of 'No Regrets' and 'The Fourth Quarter of Your Life'(04:00) Defining life's quarters and embracing aging(08:03) The importance of dreams and virtues in the fourth quarter(20:26) How to thrive in your fourth quarter(25:04) The power of regrets and forgiveness(30:23) Coaching success stories(36:44) Good news about your worriesResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the guest:Dr. Allen Hunt’s LinkedInFourth Quarter GuyConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“My superpower is continuous learning—and I want to help others become the best version of themselves.”In this episode of Lead with Culture, host Kate Volman sits down with Kevin McGhee, Senior Director of Staff Relations and Certified Dream Manager at Marillac St. Vincent Family Services. Kevin shares how his journey from data compliance to people leadership helped transform his organization’s culture—one dream at a time.From launching a Dream Manager Program that includes homeownership cohorts and coaching pathways to earning over 25 certifications, Kevin lives what he teaches. His story is a powerful reminder of how investing in people personally can uplift entire teams professionally.In this episode, you’ll discover:How Dream Management can unlock personal growth and organizational trustThe ripple effect of supporting employees’ homeownership, education, and wellness goalsWhy leading with heart and structure builds a culture people want to be part ofInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(01:32) About Marillac St. Vincent and its impact(04:24) Finding and adopting The Dream Manager(07:25) Launching the program internally(09:58) Starting a homeownership cohort(13:21) The emotional side of coaching(16:26) Culture shifts and growing interest(17:16) Dreams achieved by staff(22:08) How certification changed Kevin(30:15) Full-circle moment and leading with purposeResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the guest:Kevin McGhee’s LinkedInMarillac St. Vincent Family ServicesConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“We believe authentic leadership rooted in mission and courage transforms school communities.”In this episode, Rev. John Belmonte, S.J., Ph.D., Superintendent of Catholic Education in the Diocese of Venice, Florida, shares how cultivating leadership grounded in core virtues has fueled growth and success in one of the fastest-growing Catholic school systems in the country. John explains the importance of developing school leaders both personally and professionally, focusing on authenticity, drive, and managerial courage. From strategic planning to hiring with mission alignment, he reveals how investing in leaders creates thriving cultures where teachers and students excel.In this episode, you’ll discover:How mission-driven leadership inspires excellence in educationThe role of courage and authenticity in effective school leadershipStrategies for hiring and supporting leaders who embody core valuesInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:20) John’s background and Jesuit education(04:30) The importance of leadership rooted in mission and virtue(08:15) How courage shapes leadership and decision-making(12:00) Creating a culture where leaders and teachers thrive(15:30) The strategic role of hiring aligned with mission(19:00) Supporting leaders personally and professionally(22:45) Reflections on growth, enrollment, and future challengesResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestRev. John Belmonte’s LinkedInDiocese of VeniceConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTube

“Create stretch, not stress.”In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares five essential strategies for coaching top performers—those team members who seem to “have it all together” but still need support, recognition, and growth. Michele explains why over-relying on high performers can lead to burnout and missed opportunities, and how to invest in these team members to fuel long-term success.In this episode, you’ll discover:How to motivate A-players without overwhelming themThe importance of recognizing how outcomes are achievedWhy coaching high performers creates a ripple effect across the teamThings to listen for:(00:00) Intro(01:51) The gift of coaching(04:45) Fueling your A-players(10:15) Create stretch, not stress(11:13) Understanding career goals(14:45) Recognizing top performers(19:24) Investing in your team(22:08) Asking for feedback(28:12) Homework to apply to your teamDiscover how to implement The Dream Manager Program:https://www.thedreammanager.com/Invest in a coach to achieve your dreams: https://www.floydcoaching.com/Resources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Michele Marquis’ LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“Regrets are the result of neglecting what matters most.”In this inspiring episode of Lead with Culture, host Kate Volman unpacks the wisdom behind The Fourth Quarter of Your Life by Matthew Kelly and Alan Hunt. Whether you’re in your 20s or your bonus years, Kate invites you to reflect on your life’s trajectory, explore how to reduce regrets, and start living with more purpose and intention. Drawing on real stories, timeless virtues, and a powerful 25-year plan, this episode offers a hopeful roadmap to becoming the best version of yourself—no matter where you are on your journey.In this episode, you’ll discover:Why regrets are more common than we think—and what we can learn from themHow to be more intentional with your time, energy, and dreamsThe courage it takes to pursue a meaningful lifeInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:00) What “the fourth quarter of life” actually means(03:00) The biggest regrets shared by hospice nurses(05:00) How to reduce regret through intentional living(06:00) Why the 25-year plan is a game-changer(07:20) The fourth quarter virtue: patience(08:30) Choosing your personal virtue for the next year(09:30) Helping others dream again(10:30) The power of decade thinking(11:45) Taking action before another year flies by(12:45) How coaching can help you hold yourself accountableResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“The Dream Manager will be a program we do forever.”In this episode, Tommy Mello, owner of A1 Garage Door Service, joins Tony Ferraro for a special on-the-road edition of Lead with Culture. From $50,000 in debt to building a $300M business, Tommy shares the hard-earned lessons that helped him transform his company—and his people.He dives into why culture must be intentional, how systems empower personal growth, and why The Dream Manager program is now a non-negotiable at A1 Garage. Whether you’re leading a home service team or scaling any people-first business, this episode is a roadmap to sustainable impact.In this episode, you’ll discover:Why the phrase “we’re a family” might be holding your team back—and what to say insteadHow culture built on vision, discipline, and accountability scales a businessThe tangible ROI of implementing the Dream Manager programThings to listen for:(00:00) Intro(00:37) Meet Tommy Mello(02:06) Defining a winning culture(03:52) Challenges and growth(07:53) Implementing The Dream Manager Program(09:54) Impact of The Dream Manager Program(13:32) The importance of systems and decisiveness(19:16) Tommy's big dreamInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Resources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestTommy Mello’s LinkedInA1 Garage Door ServiceConnect with the Host & Floyd Coaching:Tony Ferraro’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“We are creating a workplace where dreams are not only supported but celebrated.”In this episode, Jessica Pfau, CEO of Lighthouse Behavioral Wellness Centers, shares how the Dream Manager Program has become a vital part of her organization’s culture. Jessica explains how investing in her team’s personal growth has led to remarkable success—both for employees and the company. From handling personal challenges like a cancer diagnosis to growing the company from 150 to nearly 400 employees, Jessica demonstrates how focusing on the well-being and dreams of her staff leads to a thriving work environment.In this episode, you’ll discover:How the Dream Manager Program fosters personal and professional developmentStrategies for navigating adversity while leading a companyHow aligning personal dreams with work goals drives successInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(01:15) Lighthouse’s work with Floyd Coaching(03:00) Overcoming personal and professional challenges while leading(06:30) The power of the Dream Manager Program in employee development(09:00) How leadership drives a values-based culture(11:45) The role of trust and transparency in the workplace(14:00) Personal growth and team success through The Dream Manager(17:00) How to implement The Dream Manager Program effectively(20:00) Reflections on leadership, personal dreams, and company successResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the GuestJessica Pfau’s LinkedInLighthouse Behavioral Wellness CentersConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

“I would like to contribute to a world where people are better at solving the right problems.”In this episode of Lead with Culture, Thomas Wedell-Wedellsborg, author of What’s Your Problem? and expert in the art of reframing, joins Kate Volman to explore why so many leaders struggle to identify the real problems holding their teams back despite their experience. He explains how reframing can be a quick, powerful, and repeatable practice that improves collaboration, decision-making, and innovation.In this episode, you’ll discover:Why reframing is the overlooked superpower of great leadersHow to apply Thomas’s five-step method to real-life workplace (and personal) challengesSimple strategies to make problem-solving a team-wide habitInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(02:20) Challenges leaders face today(04:52) The importance of reframing problems(13:50) Developing a problem-solving framework(24:38) Understanding the components of effective leadership(25:23) Rethinking goals and success(26:13) The power of reframing problems(32:43) Exploring bright spots and personal examples(44:05) Maintaining momentum and practical applicationsResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Thomas Wedell-Wedellsborg’s LinkedInThomas Wedell-Wedellsborg’s Official WebsiteThomas Wedell-Wedellsborg’s booksAre You Solving The Right Problems?Connect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram