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Let’s Talk Shop
Let’s Talk Shop
Author: Therese Oertenblad
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Description
A weekly podcast for the small business owner and creative entrepreneur to help you grow your wholesale. Brought to you by Therese from the Small Business Collaborative. Find out how buyers select new products, what it takes to make a product successful, how to build a long-standing relationship with a retailer and what you can do to stand out.
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Faire Wholesale Success: Growing to 1,000+ Retailers with Andrew Kemp
In this episode of Let's Talk Shop I'm joined by Andrew Kemp from Bare Kind and Candid Founders. We talk about how Bare Kind grew from a product idea into a wholesale brand stocked in over 1,000 retailers, why Faire became such a big part of that growth, and how Andrew now helps other brands do the same through his Faire-specialist agency.
We dig into what it really takes to succeed on Faire, why being value-driven is good business, and how to think about delegation, hiring and getting yourself out of the weeds as a founder.
In this episode, we cover:
How Bare Kind started and why donating 10% of profits is central to the brand
The shift from DTC to wholesale and the role Faire played in that growth
What retailers actually need from you on Faire to feel confident buying
The power of reviews, product photography and clear USPs on the Faire platform
Why founders need to stop trying to do everything themselves
When it makes sense to hire a Faire specialist agency vs keeping things in-house
Top tips for optimizing your Faire storefront and growing wholesale sales
Episode timestamps
00:00 Introduction to Let's Talk Shop
00:40 Meet Andrew from Bare Kind
01:30 The Journey of Bare Kind
03:03 The Power of Delegation in Business
05:10 Value-Driven Business Philosophy
09:12 The Impact of Faire on Bare Kind
12:46 Strategies for Success on Faire 19:07 The Importance of Personal Messages in Customer Relations
20:08 The Role of Templates in Streamlining Communication
21:00 The Journey of Bare Kind and Faire
23:33 Top Tips for Optimizing Your Faire Presence
25:50 Who Can Benefit from Our Services?
27:15 The Value of Specialized Agencies
30:44 Proudest Moments and Reflections
32:53 Where to Find Us and Final Thoughts
Links mentioned
Bare Kind Socks that save animals: 👉 https://barekind.co.uk
Bare Kind on Faire: 👉 https://barekindsocks.faire.com
Candid Founders (Andrew's Faire-specialist agency) 👉 https://candidfounders.com
Small Business Collaborative (host Therese) Website: 👉 https://www.smallbusinesscollaborative.co.uk
Instagram: 👉 https://www.instagram.com/small_business_collaborative
If you enjoyed this episode and want to grow your wholesale business on Faire, tag me and Andrew on Instagram with your biggest takeaway, or share it with a founder who needs to hear this.
Today we are diving into the questions every small product business is asking in mid November. Am I ready for Black Friday. Is it too late to plan. What should I focus on if I do not have much time. How do I reengage a quiet list. How do I stand out in a crowded inbox. And once the weekend is over, how do I turn those new customers into repeat buyers.
This episode is packed with practical, commercial advice to help you stay focused and profitable during the busiest season of the year.
I am joined by Sarah Mathias, founder of This Is Growth. I have long admired Sarah’s straight talking business advice and I am so excited to bring her to the podcast. Sarah helps product brands become more profitable and more memorable through smart, commercial marketing that brings the whole picture together. She blends brand, email, content, ads and conversion strategy in a way that feels clearer, more strategic and more doable for small product businesses.
If you have been feeling behind, overwhelmed or unsure where to put your energy, this episode will help you get focused fast.
Timestamps
00:00 Introduction and Black Friday Readiness
01:01 Meet Sarah Mathias: E-commerce Expert
02:29 Current State of Black Friday Preparations
04:19 Effective Last-Minute Strategies
07:12 The Power of Email Marketing
09:33 Consumer Behavior and Email Frequency
17:36 Alternative Black Friday Strategies
19:21 Value-Based Campaigns and Brand Perception
27:29 Big Brands vs. Small Businesses
30:07 The Genius of Brand Recruitment
31:13 Navigating Black Friday Dilemmas
33:26 Effective Email Marketing Strategies
37:39 Post-Black Friday Customer Retention
46:13 Planning and Organizing for Success
51:28 Final Thoughts and Workshop Invitation
In this episode we cover
What to do if you feel behind
What is still possible in mid November and what is not worth your time.
Where to focus when time is short
Why email is the fastest way to generate revenue and how to use segmentation to warm up your best buyers.
How to reengage a quiet email list
Who to email first, what to send, and why no one is judging you for going quiet.
How often you can email during Black Friday
Why most small brands send far too few emails, and why unsubscribes are not the problem people think they are.
What to do if you cannot offer a big discount
Alternative strategies that still convert, including bundles, gifts with purchase and value based messaging.
How to write subject lines that stand out
Why your subject line needs to be clear, bold and unmissable during Black Friday week.
How to turn new customers into repeat buyers
Why Q1 is critical for retention and the simple offers that bring customers back quickly.
Short term planning for December
Why gifting, last shipping dates and customer expectations matter more than you think.
What brands who are thriving right now have in common
Planning, simple strategy and a trading calendar that keeps everything moving.
If you only do one thing this week
Email your list. Email outperforms social at every turn in Q4 and most small brands are not emailing nearly enough.
Links mentioned
Small Business Collaborative
Website: https://www.smallbusinesscollaborative.co.uk/
Instagram: https://www.instagram.com/small_business_collaborative/
Sarah Mathias, This Is Growth
Instagram: https://www.instagram.com/thisisgrowthecom/
Website: https://www.thisisgrowth.co.uk/
Free Workshop: From One Time to Lifetime
If you are listening in real time, Sarah and I are hosting a free workshop together this week.
From One Time to Lifetime: How to turn your seasonal customers into returning customers
Date: Thursday 20 November
Time: 12 pm UK time
Register free: https://smallbusinesscollaborative.myflodesk.com/retention
You will learn:
• How to identify your highest value customers
• How to bring Q4 customers back quickly in Q1
• The key retention levers that work for small product brands
• A simple plan you can follow for the next three months
Come live if you can. It will be a practical, high value session.
If you enjoyed this episode
Share a screenshot while you listen. If you are packing orders or making products, tag both of us on Instagram so we can cheer you on.
Thank you for listening to Let’s Talk Shop.
In this episode of Let’s Talk Shop, I’m joined by Anne-Claire Morel, International Marketing Manager at Faire, to uncover what’s trending in wholesale and retail buying ahead of Christmas 2025.
We dive into the data-driven insights behind what retailers are actually searching for and buying right now – from vintage Christmas décor and cosy classics to the rise of the “little treats” trend. Whether you’re a brand selling on Faire or looking to reach more stockists, this conversation will help you understand how buyers think, what’s performing well, and how to make your products easier to discover.
You’ll learn:
What’s driving Christmas 2025 wholesale trends
The top product categories and colour palettes performing on Faire
How to optimise your listings with keywords and filters
Why low minimum orders and seasonal refreshes matter
How to use Faire Direct and marketing tools to grow your wholesale sales
Perfect for product-based business owners, makers, illustrators, and designers who want to increase wholesale orders, attract more retail buyers, and plan a strong Q4 sales strategy.
Timestamps
00:00 – Introduction and Guest Welcome
02:10 – Overview of Faire and Its Role
02:56 – Defining and Identifying Trends
03:48 – Global Trends and Regional Differences
04:40 – Christmas Trends and Popular Products
07:02 – Little Treats Trend
10:48 – Using Filters and Keywords Effectively
15:57 – Faire Direct and Marketing Tools
18:00 – Conclusion and Final Thoughts
Links Mentioned
Download the Faire Forecast – the latest trend report for brands and retailers:
https://fairewholesaleinc.sjv.io/VxX7Pa
Retailers: Get 50% off your first order (up to £100) when you sign up via this link:
https://fairewholesaleinc.sjv.io/qzdYjN
Brands: Join Faire and start selling to more stockists:
https://fairewholesaleinc.sjv.io/19AJYx
Follow me on Instagram: https://www.instagram.com/smallbusinesscollaborative
Learn more and work with me: https://www.smallbusinesscollaborative.co.uk
If you’ve ever wondered how to make wholesale work for your product business, this episode is for you.
In this behind-the-scenes look at Sales Growth Lab, I’m sharing real results from real brands including how they moved from feeling stuck and inconsistent to becoming confident, organised, and fully in control of their wholesale strategy.
You’ll hear stories from makers, illustrators, and designers who have:
Doubled or even quadrupled their stockists
Built repeatable systems for pitching and follow-up
Grown wholesale sales by up to 900%
Gained confidence at trade shows and in buyer conversations
Made wholesale the main part of their business
We’ll talk about what changed when they decided to give wholesale the attention it deserves, and why this shift is the key to building a more consistent, sustainable income from retail partnerships.
00:00 The real reason wholesale keeps getting pushed down your list
01:05 What Sales Growth Lab actually is and who it’s for
02:20 Kate from Factory Floor Jewels: from uncertainty to 50% wholesale growth
03:45 Deb from Tall Order: from Etsy-dependent to confident seller with 900% sales growth
05:10 Sarah from Little Black Cat: 20 to 300 stockists in under three years
07:00 Antje from Soloko: finding structure, clarity, and confidence in outreach
08:35 Kate from It’s Our Planet Too: finally giving wholesale the focus it deserves
09:45 Catherine, Elizabeth, and Charlotte: doubling, tripling, and finding consistency
11:10 What really makes Sales Growth Lab different
13:00 Final reflections and what happens when you give wholesale the attention it deserves
14:00 How to apply and take your wholesale growth seriously
Ready to give wholesale the attention it deserves?
Apply now for Sales Growth Lab or book a free discovery call to see if it’s the right fit for you.
Apply to Sales Growth Lab → https://www.smallbusinesscollaborative.co.uk/sales-growth-lab
Book a Free Discovery Call →
https://tidycal.com/smallbusinesscollaborative/sgl
If your Instagram strategy is not converting, your SEO is not bringing sales, and your email marketing feels pointless, this episode is for you.
I am Therese Oertenblad, founder of Small Business Collaborative and host of Let’s Talk Shop. After 17 years in the home and gift industry, I have seen hundreds of product businesses struggle with the same cycle: chasing one marketing strategy after another without ever building consistent sales.
Here is the truth that no one talks about. None of those strategies will work until you can sell.
In this episode, I share:
Why marketing strategies fall flat without sales skills
How selling actually teaches you what buyers want
The mindset shift that makes selling feel natural, not pushy
The ripple effect of mastering sales on your content, emails, and website
How Sales Growth Lab helps you build a repeatable wholesale system
Applications are open now.
Apply here: Sales Growth Lab
Watch the behind-the-scenes walkthrough video: Sales Growth Lab Walkthrough
Timestamps:
00:00 Introduction: Why Your Marketing Strategies Aren’t Working
00:13 Meet Therese: Your Guide to Wholesale Success
00:50 The Problem with Constant Learning and No Sales
01:51 The Importance of Learning How to Sell
03:14 Overcoming the Fear of Selling
03:52 The Benefits of Mastering Sales
04:27 Introducing Sales Growth Lab
04:48 Taking Action: The Key to Success
05:45 Sales Growth Lab: What You Will Learn
06:43 How to Apply and Join the Community
07:14 Conclusion: Take the Next Step
You’ve already sold to shops. Maybe you’ve got a handful of stockists, or you’ve had some one-off wholesale orders that felt exciting at the time. But now things feel inconsistent. Reorders are patchy, outreach slips to the bottom of the list, and wholesale doesn’t feel like the steady revenue stream you thought it would be.
If that sounds familiar, this episode is for you.
I’m Therese Oertenblad, founder of Small Business Collaborative and host of Let’s Talk Shop. In this episode, I’m pulling back the curtain on Sales Growth Lab, my 12-month group programme designed to help product-based business owners grow their wholesale sales in a clear, structured, and sustainable way.
You’ll learn:
What Sales Growth Lab actually is and how it works
Who the programme is for (and who it’s not for)
Why wholesale often feels unpredictable and how to fix that
The results and transformations past students have achieved
The role of community, accountability, and feedback in building wholesale momentum
Applications are open now.
Apply here: Sales Growth Lab
Watch the behind-the-scenes walkthrough video: Sales Growth Lab Walkthrough
Timestamps:
00:00 Introduction
01:15 Who Sales Growth Lab is for
04:30 What Sales Growth Lab includes
09:10 Student results and transformations
12:40 The community and ongoing support
16:20 How to apply and next steps
Let’s Talk Shop: How Moonshine Candle Co Grew to 60+ Stockists
Episode summary
Catherine, founder of Moonshine Candle Co in the Orkney Islands, shares how she grew from roughly 30 stockists to 60+ in just a year. We talk about elevating her brand, smart risks like custom screen-printed bottles, what trade shows really do for a small brand, how consistent follow up turns maybes into orders, and the systems that let her take a three-week trip in November without derailing Christmas.
Meet the guest
Catherine — Moonshine Candle Co
Design-led home fragrance inspired by the wild beauty and calm moments of island living. Small-batch candles, diffusers, wax melts, organic soaps, and those much-loved car perfumes.
What we cover
The brand refresh that unlocked confidence to pitch and sell
Taking a calculated risk on custom packaging and why it paid off
Trade shows as insight and relationship builders, not just order days
Faire optimisation, email pitching, and the power of follow up
Prepping for time off in peak season with wholesale systems
Growing beyond the local market and thinking seasons ahead
Simple POS that helps retailers merchandise and sell more
Reorders, relationship building, and why silence is not a no
Links mentioned
Website: moonshinecandleco.com
Instagram: @moonshinecandleco
Faire Direct: https://moonshinecandleco.faire.com
📍 Upcoming Workshop
I’m hosting a free workshop on Wednesday 24th September at 11:00 AM UK time called Cracking Christmas. It’s all about creating your sales plan for the final quarter of the year so you can really smash your wholesale. Sign-up here.
Catherine is part of my program Sales Growth Lab, and doors will open again right after the workshop. Attendees get first access on the 24th before it opens up to everyone else on the 25th.
👉 Find out more about Sales Growth Lab here
Timestamps
00:00 Introduction and Guest Introduction
03:00 Catherine’s Business Journey
07:00 Branding and Wholesale Growth
12:00 Challenges and Risks in Business
17:00 Trade Shows and Expanding Reach
23:00 Preparing for Time Off
28:00 Building Relationships with Stockists
34:00 Future Plans and Product Development
40:00 Proudest Moments and Final Thoughts
45:00 Conclusion and Upcoming Workshop
Are you relying only on emails, Faire, or Instagram to grow your wholesale sales? In this episode of Let’s Talk Shop, I’m sharing why traditional sales skills are making a big comeback - and why buyers are craving human connection more than ever.
I’ll walk you through what I’m seeing in the home and gift industry right now, and how you can use simple, old-school sales actions to stand out from the noise, win more stockists, and build repeat wholesale orders.
Episode Timestamps
00:00 – Introduction: Why traditional sales skills matter today
01:12 – What sales looked like when I started in 2008 (fax orders, handwritten notes, manageable inboxes)
03:05 – How digital has changed wholesale sales and why buyers feel overwhelmed
04:32 – Why trade shows feel quieter - and what buyers are really looking for
06:15 – The comeback of human connection in wholesale
07:48 – BookTok, physical books, and what this trend teaches us about selling wholesale
09:10 – The emotional side of sales: trust, familiarity, and connection
11:22 – Handwritten notes, catalogues, and why they still work
13:04 – Curated pop-ups, markets, and the rise of experiential retail
15:37 – What Korea teaches us about retail theatre and brand activations
18:45 – How UK farm shops, garden centres, and big destinations use small brands to drive discovery
21:12 – Examples of activations: Molly Mae’s coffee van, Jellycat pop-ups, and why they work
23:08 – Action steps: how to bring a more human touch to your wholesale sales this week
25:00 – Invitation to Cracking Christmas free workshop on 24th September
26:10 – How Sales Growth Lab can help you build a repeatable wholesale system
What you’ll learn in this episode
Why buyers are overwhelmed by digital pitches and inbox clutter
How traditional sales actions like handwritten notes, phone calls, and catalogues can cut through
Examples of curated pop-ups, markets, and brand activations shaping retail trends
The emotional side of wholesale sales - why trust, familiarity, and human connection drive orders
Practical ways to blend modern sales tools with personal, relationship-driven wholesale strategy
Free Workshop: Cracking Christmas
On 24th September, I’m hosting a free live workshop called Cracking Christmas: Build Your Sales Plan for Your Best Q4 Yet. We’ll map out 5 proven moves to boost your wholesale sales, reconnect with buyers, and finish the year strong. Sign up here
Ready for Steady, Predictable Wholesale Sales?
If you’re ready to stop relying only on third-party platforms and finally create a wholesale sales system that works every single month, come and join me inside Sales Growth Lab.
Why You Can’t Build a Business on Faire Alone
Note: sorry about the sound quality in this episode, I will get better at recording in public.
Timestamps and Episode Overview
00:00 Introduction: The Risks of Relying on Faire
If Faire disappeared tomorrow, would your wholesale sales stop too? It’s a confronting question, but one worth asking. In this episode, I explore why relying on one platform is risky and what you can do to create wholesale sales that feel steady and predictable.
01:35 Why Faire Feels Tempting
There’s no denying that Faire makes things easy. From streamlined admin to surprise orders, it can feel like wholesale is “working” without much effort. But this ease can create a false sense of security.
04:22 The Risks of Relying Solely on Faire
High commissions, shifting algorithms, crowded categories, and the reality that buyers belong to Faire, not you, all make it a fragile foundation to build your business on. When you don’t own the rules or the relationships, you’re leaving your future in someone else’s hands.
09:18 Building a Sustainable Wholesale Business
The strongest businesses combine platforms like Faire with direct relationships and systems. That means structured outreach, consistent follow-up, supporting your stockists, and building your own buyer list. With this foundation, your wholesale sales remain steady no matter what happens with Faire.
14:52 Invitation to Free Workshop
If this episode struck a chord, I’d love to invite you to my free workshop: Cracking Christmas – Build Your Sales Plan for Your Best Q4 Yet, happening online on 24th September. You’ll learn the exact steps to plan your wholesale sales for the busiest season, so you can finish 2025 strong and set yourself up for a thriving 2026. Sign up here.
16:30 Teaser for Next Episode
Make sure you subscribe so you don’t miss next week’s episode: Why Traditional Sales Skills Are Not Dead. In a digital-first world, it’s the old-fashioned touches that are helping brands stand out.
Links and Resources
Sign up for my free workshop: Cracking Christmas – Build Your Sales Plan for Your Best Q4 Yet (24th September)
Follow me on Instagram
Learn more about Sales Growth Lab
In this episode of Let’s Talk Shop, I’m joined by illustrator and calligrapher Kate, the creative mind behind Peggy and Kate. Kate’s nostalgic, story-led cards, prints, and wrapping paper all begin as hand-painted illustrations, capturing the small glimmers of happiness in everyday life.
We talk about how she’s grown her wholesale to around 50 stockists, the reality of doing just one trade show a year, and why she’s never really felt “ready” – but started anyway. From learning the ropes at her first Top Drawer, to creating visual cues (including her “f*** it button”) to push through fear, Kate shares how imperfect action and small steps built her confidence and her brand.
If you’ve ever hesitated to pitch, felt vulnerable about sharing your work, or wondered whether you need to wait until you’re “ready” – Kate’s story will resonate. And if you want support to take bold action this season, make sure you join me for my free workshop Cracking Christmas: Build Your Sales Plan for Your Best Q4 Yet on Wednesday, 24th September at 11 AM UK time.
👉 Sign up here: smallbusinesscollaborative.co.uk/workshop
Timestamps
00:00 Welcome to Let’s Talk Shop
00:28 Meet Kate: The Illustrator Behind Peggy and Kate
01:02 Kate’s Journey into Illustration
01:57 Navigating Wholesale and Trade Shows
03:07 Starting the Business: Challenges and Learnings
07:56 The Evolution of Social Media and Marketing
08:56 Lessons from the First Trade Show
13:22 The Importance of Honesty and Learning on the Job
14:45 Overcoming Vulnerability in Sharing Work
14:54 Building Confidence Through Imperfect Action
15:54 The Power of Sharing Work in Progress
18:54 Visual Cues and Overcoming Fear
21:43 The Importance of Pushing Yourself
25:03 Starting Small in Wholesale
26:43 Proudest Moments in the Wholesale Journey
28:59 Where to Find and Buy My Work
Links and Resources
Kate’s website: katepeggycronk.com
Follow Kate on Instagram: instagram.com/peggyandkate
Wholesale on Faire (direct link, no commission): faire.com/direct/peggyandkate
Sign up for Cracking Christmas: smallbusinesscollaborative.co.uk/workshop
Connect with Me
My website: smallbusinesscollaborative.co.uk
Follow me on Instagram: instagram.com/smallbusinesscollaborative
Over the weekend, my Instagram account was hit with thousands of spam followers and over 1,000 spam comments – right as I was gearing up to launch my free Cracking Christmas workshop.
In this short solo episode, I share:
What actually happened and how Meta responded (spoiler: not well)
Why the experience reminded me never to rely too heavily on one channel
The importance of owning and nurturing your own audience
What I’m doing differently for my launch – and why I’m not changing my big goal
If you’ve ever felt stuck depending on social media, or worried about what happens if things go wrong on a platform you don’t control, I think this will resonate.
And if you want to feel more confident and in control of your wholesale sales this Q4, join me for my free workshop:
🗓 Wednesday, 24th September
⏰ 11 AM UK time
Cracking Christmas: Build Your Sales Plan for Your Best Q4 Yet
Sign up here: https://www.smallbusinesscollaborative.co.uk/workshop
Timestamps
00:00 Introduction: My Instagram Nightmare
00:49 The Spam Attack Unfolds
01:15 Meta’s Disappointing Response
01:48 The Emotional Impact of Spam Comments
02:29 Reflecting on Social Media
03:05 Support from the Community
03:42 Turning a Crisis into an Opportunity
04:08 Upcoming Workshop: Cracking Christmas
04:53 New Initiatives: Telegram Channel
05:37 Staying Resilient and Adapting
07:10 Final Thoughts and Future Plans
Links and resources
Sign up for Cracking Christmas:
https://www.smallbusinesscollaborative.co.uk/workshop
Follow me on Instagram: instagram.com/smallbusinesscollaborative
My website: smallbusinesscollaborative.co.uk
In today’s episode, I’m joined by Kate Stewart, founder of Factory Floor Jewels. Kate creates contemporary jewellery using mixed metals and reclaimed materials, with stories that trace back to her childhood and her father’s engineering background.
We dive into:
How storytelling shapes her collections and makes them stand out to buyers
The role trade shows have played in building trust and long term stockist relationships
Why persistence (without pushiness) is key to reorders
How markets and events feed into product development and retail insights
Kate’s proudest wholesale moments, from landing major galleries to seeing her work in Tate Modern
This is a brilliant listen if you want insight into building a strong wholesale brand that retailers remember and reorder from.
Timestamps
00:00 Welcome and introduction
00:23 Upcoming free workshop: Cracking Christmas
01:29 Meet Kate from Factory Floor Jewels
02:50 Kate’s journey and inspiration
04:02 Wholesale and retail strategies
07:16 Trade shows and branding
11:45 Storytelling in jewellery collections
16:08 Building relationships with retailers
18:55 Persistence and motivation
24:17 Proudest moments and conclusion
Free Workshop: Cracking Christmas
Build Your Sales Plan for Your Best Q4 Yet
📅 Tuesday 24 September, 11:00 AM UK time
🎟 Free to join: www.smallbusinesscollaborative.co.uk/workshop
If you’re feeling behind on Christmas, this session will help you reset, refocus, and create a simple, realistic wholesale sales plan for your busiest quarter.
We’ll cover how to:
Put your existing stockists at the heart of your Q4 strategy
Scale your outreach using your AW range
Map out a follow up plan that feels natural (and gets replies)
Create a wholesale marketing calendar you’ll actually follow
Join live for access to a Wholesale Toolkit with time saving templates, live mini audits, and Q&A.
Connect with Kate
Website: www.factoryfloorjewels.com
Instagram: www.instagram.com/factoryfloorjewels
Buyers: find Factory Floor Jewels on Faire by searching the brand name
Work with me
I’m Therese Oertenblad, founder of Small Business Collaborative, and I help product based business owners grow their wholesale with clarity and confidence.
Website: www.smallbusinesscollaborative.co.uk
Instagram: www.instagram.com/smallbusinesscollaborative
Free workshop: Cracking Christmas — www.smallbusinesscollaborative.co.uk/workshop
In this episode of Let’s Talk Shop, I’m joined by Sarah Wilson, founder of Little Black Cat Illustrated, a Manchester-based paper goods brand creating quirky, folksy prints, greeting cards and stationery.
Sarah shares how she grew from her very first wholesale order in 2023 to now being stocked in over 300 shops worldwide.
We dive into the funding, systems, and platforms that supported her growth — and the lessons she’s learned along the way.
Timestamps:
00:00 Introduction and Guest Welcome
00:26 Sarah’s Business Journey
01:42 Wholesale Growth and Challenges
04:40 Securing a Business Loan
06:59 Success on Faire
10:34 Diversifying Income Streams
18:10 Balancing Business and Wholesale
23:45 Proud Wholesale Wins
26:50 Conclusion and Contact Information
What you’ll hear in this episode:
The moment Sarah decided to take wholesale seriously.
How she funded her growth with a £6k small business loan.
The systems that helped her manage scale without burning out.
The strategies that made Faire a powerful sales channel for her brand.
Why SEO, product photography, and stockist relationships have been key to her success.
Her future goals: licensing, trade shows, and breaking into larger retailers like Selfridges, Liberty, and Oliver Bonas.
Connect with Sarah:
🌐 Website: littleblackcatillustrated.com
📸 Instagram: @littleblackcatillustrated
🛒 Faire: Little Black Cat on Faire
Links & Resources:
✨ Website: Small Business Collaborative
📸 Instagram: @small_business_collaborative
🚀 Sales Growth Lab: Learn more here
📊 Free Freedom Sales Calculator: Download here
Do you know how many stockists you need to make the income you want?
If not, grab the Freedom Sales Calculator — it will show you exactly how many stockists you need, how many to pitch to, and how much traffic to drive to your website.
How Morena Built Kodes Through Wholesale and In-Person Pitching
In this episode of Let’s Talk Shop, I’m joined by Morena Fiore, the founder and designer-maker behind Kodes, a bold jewellery brand known for statement pieces, Art Deco influences, aromatherapy diffuser jewellery, and her popular glasses chains.
Morena shares her journey of turning a personal story into a thriving brand, how she rebranded with a strong “why,” and how wholesale has helped her grow in ways she never expected. From pitching in person to opticians, to standing out at 100% Optical with a bright and disruptive stand, Morena has taken a less traditional wholesale route and made it her own.
We also talk about how to push past discomfort when selling, managing business growth alongside ADHD, balancing two businesses, and why wholesale can provide both validation and resilience in a changing retail landscape.
If you have ever felt nervous about pitching in person or wondered if wholesale could work for your brand, this conversation is full of practical tips and encouragement.
Time Stamps
00:00 Welcome and Introduction
00:52 Morena’s Journey into Jewelry Making
02:09 The Importance of Personal Expression
04:15 Support and Community for Alopecia
05:31 Diving into Wholesale and Trade Shows
07:52 Overcoming Sales Challenges
11:39 Tips for Successful In-Person Sales
17:57 Staying Motivated and Inspired
18:40 Exciting Wholesale Opportunities
19:08 Turning Competitiveness into a Game
19:42 Mapping Success and Motivation
20:17 The Importance of Follow-Ups
22:11 Managing ADHD in Business
24:23 Balancing Two Businesses
26:37 Wholesale Growth and Challenges
33:09 Proudest Wholesale Moments
37:02 Where to Find Us
Connect with Morena
Website: kodes.me.uk
Faire direct link: https://faire.com/direct/kodes?utm_source=widgetv2&widgetToken=bw_fj8t66jzfw
Instagram: @kodes_accessories
Website and SEO services: morenafiore.com
Resources mentioned
Sales Growth Lab: smallbusinesscollaborative.co.uk/sales-growth-lab
Elevate Your First Trade Show: smallbusinesscollaborative.co.uk/elevate-your-first-trade-show
Free Resource for Listeners
Want to send stronger, more confident wholesale emails?
Download my Email Pitch Checklist: smallbusinesscollaborative.myflodesk.com/checklist
Connect with me
Website: smallbusinesscollaborative.co.uk
Instagram: @small_business_collaborative
Subscribe to Let’s Talk Shop on Spotify, Apple Podcasts, or wherever you listen.
How Onneke Grew Her Illustration Brand to 350 Shops Across the UK
In this episode of Let’s Talk Shop, I’m joined by illustrator and brand founder Onneke, whose coastal and nature-inspired designs have found their way into 350 shops across the UK. From her beginnings in Sussex with a gift shop and a small collection of greeting cards, to building a nationwide wholesale business stocked everywhere from city boutiques to island gift shops, Onneke’s journey is both inspiring and practical.
We talk about the realities of scaling wholesale, the power of collections, how innovative products like her logbooks transformed her business, and what it takes to plan strategically while staying true to your creative roots.
If you have ever wondered how to grow wholesale beyond a handful of stockists, this conversation is packed with lessons and encouragement.
Time Stamps
00:00 Welcome and Introduction
00:39 Meet Onneke: The Journey of a Coastal Brand
03:21 Expanding the Brand: From Local to National
05:47 Challenges and Growth in Wholesale
08:25 Innovative Products and Market Response
15:35 Strategic Planning and Future Goals
21:22 Reflecting on Smaller Shows
21:36 Preparing for Top Drawer
21:52 Product Design and Market Trends
23:52 Wholesale Business Strategy
26:36 Advice for Aspiring Wholesalers
32:46 Proudest Wholesale Moments
36:11 Where to Find My Work
Connect with Onneke
Website: onneke.uk
Faire direct link: faire.com/direct/onneke
Instagram: @onnekestudio
Wholesale website: onneke.orderspace.com
Free Resource for Listeners
Want to send stronger, more confident wholesale emails?
Grab my Email Pitch Checklist. It is quick, clear, and helps you pitch without second-guessing every sentence.
Download the checklist
Connect with me
Website: smallbusinesscollaborative.co.uk
Instagram: @small_business_collaborative
Subscribe to Let’s Talk Shop on Spotify, Apple Podcasts, or your preferred podcast platform.
From zero to 40 stockists in a year – How Lisa from House of Payne has grown her business
In this episode of Let’s Talk Shop, I’m joined by Lisa Payne, the owner of House of Payne – a colourful art print and greeting card company known for its vibrant designs and unique Riso printing technique.
Lisa shares how she’s grown from starting wholesale just over a year ago to working with 40 stockists, including Oliver Bonas, and why she’s kept her range intentionally small. We talk about building relationships with buyers, navigating production challenges, and the mindset shifts that helped her grow quickly without waiting for everything to be “perfect.”
Whether you’re just starting out or looking to grow your wholesale, Lisa’s story is full of encouragement and practical takeaways.
📍 Episode Timestamps:
00:00 Introduction and Welcome
00:14 Meet Lisa Payne: Owner of House of Payne
01:07 Lisa’s Wholesale Journey
03:13 Challenges and Strategies in Wholesale
04:54 The Unique Riso Printing Technique
10:01 Building Relationships with Stockists
13:40 Overcoming Challenges and Growing Confidence
17:12 Advice for Aspiring Wholesalers
19:00 Proudest Moments and Conclusion
📥 Free Resource:
Want to send stronger, more confident wholesale emails?
Grab my Email Pitch Checklist — it’s quick, clear, and helps you pitch without second-guessing every sentence.
👉 Get it here
✨ Find House of Payne:
Website: houseofpaynemcr.com
Instagram: @houseofpaynemcr
👋 Connect with me:
Website: smallbusinesscollaborative.co.uk
Instagram: @small_business_collaborative
🎧 Subscribe for more guest interviews, solo sales episodes, and behind-the-scenes support to help you grow your wholesale with confidence.
In this first guest episode of the season, I’m joined by Charlotte from Another Loop — a beautifully designed hot-foiled stationery brand based just outside Newcastle, co-founded with her partner Tom.
Charlotte shares how they grew from just 5 to 24 stockists in under a year, how they used local grants to fund mentoring and equipment, and why wholesale felt like a more sustainable way to grow — without the pressure of going viral on Instagram.
We talk about pitching, getting ghosted, creative flyers, and what it really takes to build a product business with momentum and meaning.
📥 Free Resource:
Want to send stronger, more confident wholesale emails?
Grab my Email Pitch Checklist — it’s quick, clear, and helps you pitch without second-guessing every sentence.
👉 https://smallbusinesscollaborative.myflodesk.com/checklist
⏱️ Timestamps:
00:00 – Welcome to Let’s Talk Shop
00:33 – Meet Charlotte from Another Loop
00:47 – Starting the business and running it with her partner
03:06 – Why they pivoted into wholesale and how it changed their growth
06:30 – Overcoming the fear of silence and rejection
09:02 – How she built confidence with pricing and wholesale conversations
11:45 – Creative outreach: making flyers and sending physical mail
14:20 – Why little touches (like handwriting and stamps) still matter
15:27 – Using local grants to fund mentoring and buy equipment
19:30 – How to approach your council for support (and what to say)
20:01 – Building relationships with stockists and gaining confidence
22:44 – What surprised her about wholesale vs. selling DTC
23:55 – Lessons from Faire: it’s not the be-all and end-all
26:01 – Big goals ahead: Liberty, Oliver Bonas, international growth
28:00 – Proudest moments and stockist feedback that made it all worth it
30:00 – Where to find Another Loop online
✨ Find Another Loop:
Website: https://www.anotherloop.co.uk
Instagram: https://www.instagram.com/another_loop
👋 Connect with me:
Website: https://www.smallbusinesscollaborative.co.uk
Instagram: https://www.instagram.com/small_business_collaborative
🎧 Subscribe for more guest interviews, solo sales episodes, and behind-the-scenes support to help you grow your wholesale with confidence.
Your Sales Aren’t Inconsistent - Your Strategy Is
If you’ve ever thought, “I just need to be more consistent,” or “Why do I keep falling off the sales wagon?” — this episode is for you.
Because the truth is: it’s not about discipline, motivation, or even confidence.
It’s that you’re likely trying to grow your wholesale without a system that actually works for you.
In this episode, I’ll walk you through the real reason your wholesale feels chaotic, the emotional toll of winging it, and what a structured sales strategy can do for your confidence and momentum. Plus, I’ll introduce the P.A.R.T.Y. Framework — the five-part structure we use inside Sales Growth Lab to turn guesswork into growth.
📌 This is the final solo episode of the season — interviews with product-based brands are coming next!
⏱️ Episode Breakdown:
00:00 — Introduction: Overcoming Inconsistency in Wholesale
00:40 — Meet Therese: Your Wholesale Consultant
01:22 — Understanding the Inconsistency Cycle
02:42 — The Importance of a Structured Strategy
04:13 — Introducing the PARTY Framework
05:56 — Sales Growth Lab: A Path to Consistency
06:57 — Review and Reflect on Your Wholesale Strategy
09:11 — Final Thoughts and Upcoming Interviews
💡 Quick Action Tip:
Take 10 minutes today to review your current wholesale strategy. What’s working? What’s missing? Are you relying on hope… or a plan?
🔗 Links & Resources:
✨ Join the Sales Growth Lab waitlist and get the free Email Pitch Checklist:
https://smallbusinesscollaborative.myflodesk.com/checklist
🌐 Learn more about Sales Growth Lab and the P.A.R.T.Y. Framework:
https://www.smallbusinesscollaborative.co.uk/sales-growth-lab
📱 Follow Therese on Instagram:
https://instagram.com/smallbusinesscollaborative
What Retailers Actually Look for in a Brand
If your wholesale growth has slowed — and you’ve started wondering things like:
“Is my range big enough?”
“Do I need to do a trade show?”
“Should I wait until I have something new to share?”
…you’re not alone.
In this episode, we’re clearing up some of the most common doubts that product-based business owners have — and getting to the truth of what retail buyers actually look for when choosing new brands.
It’s probably simpler (and more doable) than you think.
Plus, I’ll share a simple action you can take today to restart momentum — even if you feel stuck.
Time Stamps:
00:00 Introduction and Podcast Overview
00:56 Common Challenges in Wholesale Growth
02:30 What Buyers Really Look For
04:15 Addressing Doubts and Taking Action
05:28 Success Stories and Sales Growth Lab
08:15 Final Thoughts and Next Episode Preview
Resources and Links:
Sales Growth Lab Waitlist and Email Pitch Checklist
→ https://smallbusinesscollaborative.myflodesk.com/checklist
Sales Growth Lab
→ https://www.smallbusinesscollaborative.co.uk/sales-growth-lab
Website
→ https://www.smallbusinesscollaborative.co.uk
Instagram
→ https://www.instagram.com/smallbusinesscollaborative/
Episode 7: Why Your Stockists Don’t Reorder (And How to Fix It)
You worked hard to get that first wholesale order — so why aren’t they reordering?
In this episode, we’re talking about one of the most common gaps in wholesale: the follow-up. Because most buyers don’t ghost you on purpose — they just haven’t heard from you. And staying visible is what keeps you relevant… and keeps the reorders coming in.
We’ll cover why reorders are the easiest sales to make (and often the most overlooked), how to follow up without feeling pushy, and what kind of visibility actually builds trust and gets results.
💡 Real-life result: One client shifted her follow-up strategy and turned a quiet stockist into a consistent monthly buyer — without discounting or chasing.
Episode Breakdown:
00:00 — Introduction: Why Customers Don’t Reorder
00:28 — Meet Therese: Your Wholesale Growth Guide
00:37 — Season Overview: What’s in Store
00:56 — The Importance of Follow-Up for Reorders
01:30 — Overcoming the Fear of Following Up
02:13 — Building a Solid Reorder Strategy
02:23 — Staying Visible: Tips and Tricks
03:31 — Real-Life Success Stories
03:56 — Shifting Your Strategy for Consistent Reorders
04:29 — Join the Sales Growth Lab
04:57 — Conclusion: What’s Next?
🔗 Links & Resources:
✨ Join the Sales Growth Lab waitlist and get your free Email Pitch Checklist:
https://smallbusinesscollaborative.myflodesk.com/checklist
🌐 Learn more about the Sales Growth Lab program:
https://www.smallbusinesscollaborative.co.uk/sales-growth-lab
📱 Follow Therese on Instagram:
https://instagram.com/smallbusinesscollaborative
✅ If you enjoyed this episode, don’t forget to follow Let’s Talk Shop so you never miss a new one. Interviews with product-based brands are coming soon — and they’re packed with practical wholesale tips you won’t want to miss.



