In this podcast episode, I sit down with Simon Leadbetter — founder of We Are Unchained and creator of the Voice of the Agent survey — to explore the latest quarter’s data and what it means for agents and consumers alike. We dig into why the report is moving from quarterly to monthly editions, how consumer perceptions of the moving process are shifting, what the 195‑day average from instruction to completion tells us, how tech and AI are entering the property market, and why brand awareness ...
Are struggling to make sense of your numbers or find time to even look at them? In this episode, I answer one of your questions by sharing how you can start tracking just a few key metrics that will give you real insight into your business, improve customer service, and boost profitability, without you spending hours buried in spreadsheets. I’ll break down the top 3 areas to monitor, how to keep it simple and stress-free, and why a quarterly review day might be the best decision you make for ...
Want to become the go-to estate agent in your local area? In this episode, I break down the simple but powerful strategy of focusing your best marketing into your core patch — so you’re not just another name, you’re the name. If you’re tired of doing marketing that gets attention everywhere except your actual area, this one’s for you. ✅ How to focus your marketing on the areas that matter ✅ Why most agents stay invisible in their patch ✅ How to become the agent everyone already knows 📚Want ...
This episode is an absolute goldmine for letting agents. I'm joined by Joanne Dron, a professional landlord and former NRLA representative that has built grown and successfully sold her own Sales and Letting agency who also shares my love processes! Joanne gives a rare 360 perspective on lettings and she does not hold back. We are taking you through everything from what landlords really value, the role of processes and procedures play in scaling and selling, common agent mistakes (and h...
Running an estate agency can feel like a lonely, emotional rollercoaster. One day you’re on top of the world — the next, you’re doubting everything. In this episode, I share the powerful mindset shift that helped me and my clients stay grounded, consistent, and high-performing through all the ups and downs of the market. Whether you’re an independent estate agent or growing a team, mastering this emotional discipline is key to long-term success. Watch this if you want to stop burning out and...
Most agents want more freedom, more income, and more control. But few know what it really takes to succeed as a self-employed or franchise-based estate agent. In this episode, I talk with Nick Neill, Managing Director of EweMove, about what separates top-performers from the agents who just coast. Nick reveals what actually works for agents who want to scale sustainably without burning out. You’ll discover: •Why the “Head Shepherd” title actually says a lot about leadership •What high-pe...
Yep, you read that right. From 27 December, councils get new powers to inspect offices, seize records and check your files against tax and deposit data. But fear not, today’s episode breaks it all down in plain English, with zero legal jargon and loads of practical advice. This is the Renters Reform Act… but explained like a human. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ a...
After our recent free webinar, loads of agents sent in questions covering everything from how to get sellers to accept your valuation, to how much time you should really be spending on social media each week, to how to maintain a steady flow of qualified leads. In this episode, I’m answering a bunch of those questions – casually, honestly, and with practical advice you can actually use. Whether you’re struggling with tricky vendors, inconsistent lead flow, or just want to sharpen up your ap...
Landlords are selling up, but do they have to? In this episode, I chat with Rachel Jenkins from RJ Mortgages about the mortgage routes landlords don’t always hear about: buy-to-let, let-to-buy, refinancing and restructuring options, and how agents can step in with the right guidance. This conversation could help you save your managed stock and become an even better advisor to your clients. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Ins...
Most agents consume social media. Very few consistently create it. But if you’re serious about building a brand, staying front of mind, and attracting the kind of clients you actually want, you need to shift from consumer to producer. In this episode, I break down the mindset shift that separates top agents from the rest – and why showing up regularly online is no longer optional. You’ll learn how to stop overthinking, start producing, and join the 1% who dominate their patch through visibili...
Too many agents work harder than ever but see little increase in profit. In this conversation, I’m joined by Rob Graves to explore the strategies and mistakes agency owners should know if they want to scale without burning out. From fee structures to must-know metrics, this episode is packed with practical advice you can apply right away. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagram.com/estateagent.consultancy/ ...
Struggling with team mistakes, inconsistent processes, or things slipping through the net? This episode breaks down exactly how we fixed those problems through simple, in-house training sessions — and why the key isn’t how to do things, but why we do them that way. Plus: how often to train, what to cover, and how involving your team makes everything easier. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www.instagra...
You could be doing everything right – creating content, generating interest, getting traffic – but still losing business because of one sneaky problem: friction. In this episode, I’ll walk you through a quick audit of your publicly-facing business assets – from your links and social bios to your valuation booking process and viewing enquiry forms. These are the overlooked things that can silently kill your leads without you even knowing. I’ll show you how to spot the friction, fix it fast, an...
We talk to industry experts all the time… but what about the people who actually pay us? Want lifetime clients? Charlotte has been with her agent for 13 years, and today she shares exactly why. As an accidental landlord turned loyal one, she talks openly about what made her stay, the service that impressed her, the things that didn’t, and what agents often overlook. This episode is a masterclass in landlord psychology, directly from the source. A must-listen for any agent wanting landl...
Right now, agents everywhere are saying it’s a “quiet market.” And while that might be true in parts, the real danger is believing it and slowing down. In this episode, I dive into the trap of quiet market thinking – how it becomes a self-fulfilling prophecy, and why pulling back on your marketing is the worst move you can make. You’ll hear why doubling down now, when others are retreating, gives you a massive head start once things pick up. If you’re serious about staying visible, building ...
In this episode, I’m joined by Simon Whale, former Reapit director, founder of Kerfuffle, and one of the most outspoken voices in UK proptech, for a fast-paced conversation on what truly makes modern estate agents competitive. We dig into Simon’s journey from building CRM systems to simplifying the chaotic supplier landscape through Kerfuffle, and why his latest moves, including acquiring View Agents and joining the board of Made Snappy 360, matter for small and self-employed agents. Simon ...
https://us06web.zoom.us/meeting/register/OSImgq8LSsiaGOC47OIY2w So… turns out we only covered the tip of the iceberg last time. In this episode, we’re diving into more Renters Reform Act changes that will completely reshape the way agents work. Rent rises, advance rent, EPCs, Awaab’s Law, ASB grounds, enforcement powers, and the huge new PRS Database. I break down what’s coming, when, and what you need to tighten behind the scenes before the deadlines hit. No scaremongering, just the facts yo...
Slow buyers kill deals. In this episode, we dive into the psychology of buyer commitment and how top-performing agents get offers locked in faster — without pressure tactics. You’ll discover the negotiation frameworks that make every party feel they’re getting a great deal, how to manage momentum, and how to create urgency that accelerates completions and boosts your pipeline. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Instagram https://www....
Many new estate agents fall into the “replace your salary” trap — thinking they’ll be happy just matching their old employed income. But this mindset leads to burnout, inconsistency, and frustration. In this episode, we unpack why this is such a dangerous myth, how it sabotages your growth, and what to focus on instead if you want a scalable, stable business with predictable income and freedom. 📚Want a free copy of the ‘Your First £100,000 Estate Agency’ book? ✅ DM me the word “BOOK” on Inst...
Too many estate agents take a scattergun approach to marketing—and it’s costing them instructions. In this episode, I’m joined by Kirsty Franks, Founder of Frank Marketing and Fractional Group Marketing Director at The Property Franchise Group, to uncover what actually works for self-employed agents in today’s market. You’ll discover: Why most marketing budgets are wasted (and where to spend instead)How to build a brand that makes you stand out locallyThe role social media really plays in get...