We talk to industry experts all the time… but what about the people who actually pay us? 

Want lifetime clients? Charlotte has been with her agent for 13 years, and today she shares exactly why. As an accidental landlord turned loyal one, she talks openly about what made her stay, the service that impressed her, the things that didn’t, and what agents often overlook. This episode is a masterclass in landlord psychology, directly from the source. A must-listen for any agent wanting landlords for life.

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