The GROW! Show

Happy Holidays listeners! In this episode of The Grow Show, Marty Grunder shares the routine he follows during a holiday week to make equal time for recharging, reflecting, and resetting. Make time for yourself and your loved ones, but don't miss the opportunity to set your 2026 up for success in this final week of the year. Dorothy Lane Market Stihl GTA 26 Cordless Pruner (Complete the challenge below to have a chance to win!)  ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Timestamps 01:47 - The Holiday Dilemma for Landscapers 02:32 - Managing the Week Between Christmas and New Year’s 05:03 - Recharge, Reflect, and Reset: The Three Buckets 05:45 - Five Practical Areas to Focus On 08:25 - The Grow Show Christmas Week Challenge 10:03 - Please Share & Subscribe! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl   Key Learnings How You Manage This Week Says a Lot About How You Manage Your Business – The worst thing you can do is let this week become a Netflix sit-around, eat junk, do nothing this week. That's not good. If you spend six to 10 hours the week between Christmas and New Year's, you'll return to work January 2nd seeing your business in a whole new focused way. Resting Is Okay, Drifting Is Dangerous – I organize this week around three buckets: Recharge, Reflect, and Reset. Recharge is time with family. Reflect means looking at reality, the good, the bad, and the painful truth. Reset means making decisions—what will I stop doing? What will I delegate? What am I gonna double down on? I Get to the Coffee Shop at 5:45 AM While My Family Sleeps In – I head to a coffee shop around 5:45 AM on the days they're open, even though I don't drink coffee, because I like that environment. I open my calendar, scroll month by month. What felt heavy? Where did we have callbacks? Where was I overwhelmed? I delve into Aspire, check dials, reports, numbers, because data doesn't lie. All Planning Is Good, But Planning Only Happens When You're Intentional – You've heard me say this many times. All planning is good. Credit to Dave Sullivan from 1997. This process I'm sharing with you is planning. At some point you're gonna have to say, I'm getting my act together. This is that week. Chaos Is Really Expensive, Order Pays Dividends – People come in my garage and they say, my goodness, what happened here? You could eat off the floor. It's always like that. I guess it's my OCD, but I just feel so much more in control when I have things organized. Chaos is really expensive, folks. Order pays dividends. The Daily Rhythm for Winning This Week Each Day: One hour in the morning for yourself

In this episode, Marty details what the Complete Landsculpture team shared during our tour session rehearsals that had him frantically scribbling down notes to help the team back at home. He shares what impressed him from this, and then what he's working with his own team to implement as a result. Cookie Recipe Sign up for Grow 2026! ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Timestamps 00:54 - Upcoming Grow 2026 Event in Dallas 03:29 - The Four P’s Framework 06:39 - Focus on Your People 08:41 - Process Excellence at Complete Landsculpture 12:20 - Insights on Procurement and Profits 14:03 - Sign up for Grow 2026! 16:09 - Please Share & Subscribe! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl   Key Learnings Every Presenter Mentioned Their Mission and Focus – Complete Land Sculpture's mission is to create complete outdoor client experiences and exceed those expectations. They're fanatical about it. Every single one of them mentioned that main focus in their presentation. Even HR mentioned that maintenance is their focus of growth right now. I was listening to people that weren't at the top of the org chart talking about the value of doing maintenance and the reoccurring revenue. Your External Customer Service Will Never Exceed Your Internal Customer Service – When I see a company that offers good service, I know that the team is well managed. The team knows that people care about them, and that's just a byproduct of taking care of your team. The place oozes with consistency of the brand, the looks, the smells, the way the office and the shop and the grounds are set up. They Give Clients a Weekly State of the Union Email – They communicate well with their clients, giving them a weekly state of the union email with full reports—amazing detailed reports with photos of how the job's gone. They do a complete budget, but then they put the budget into the months that they think their client could spend and they give them the budget. Many of their property managers struggle with that, so they try to make it easy on them. Take 5-7 Clients to Lunch and Ask for Feedback – Scott said they take five to seven clients to lunch and ask them how they're doing, ask for feedback. It goes over well because it's five to seven clients that are in the similar industry, real estate, and they like talking with each other. He said, we know we're good and we don't have anything to hide. So we have a conversation with them about what we can do better. Procurement Is Where Most Companies Waste Money – Xavier handles procurement for Complete Landsculpture. He didn't look at his slides, didn't look at his notes. Gene said, we can tell you know what you're doing. Xavier said, I don't have to look at them, this is what I do all day. It's not sexy, we just don't do it well. We waste...

In this episode, Marty Grunder and Vince Torchia recap what 2025 looked like for Grunder Landscaping Co. and the ups and downs that we saw. There were some great wins and also some lessons learned, all shared in our best effort to help other landscaping teams. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:54 - Landscape Pros Playbook Overview 01:48 - Reflecting on 2025: Wins and Learnings 02:19 - Platform: Culture and Growth 08:56 - People: Team Additions and Changes 18:02 - Process: Improvements and Challenges 21:14 - Profit: Financial Insights and Investments 26:56 - Looking Ahead to 2026 30:20 - Please Share & Subscribe! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: We Added $4 Million and 40 People—Training Couldn't Keep Up – We grew a lot this year. We added $4 million in revenue and about 40 more people. When you grow like we have, you assume people know how to do things and you don't slow down enough to train them. We've gotta train better. We have a saying here that's trust the process, but you can say that as long as you understand the process. I think we have so many new people here, they don't understand the process. Landscaping Isn't Simple When You Do This Many Transactions – We often hear from people or the inference is that landscaping's a simple business. I don't think it is when you do the number of transactions that we do. Now in lawn care, some of those transactions are $80 lawn apps and you have weather to deal with and all these people and complicated projects. There's just a lot, and when you grow and add new people, it takes a while for them to understand how to do things. Our Peer Groups Give Us a Reality Check – The great thing about our peer groups is the barometer that we get out of almost 250 companies. That's closing in on one and a half billion dollars in collective revenue. When you're in those meetings and you hear what other people are dealing with, you realize you're not alone and you get perspective on what's normal versus what needs fixing. Cash Management Requires Daily Review—Not Just Systems – The biggest thing I've learned this year was accounts receivable communication with the team. Yes, it's centralized and yes, we have a process for how we do it, but just because you are not involved in that collection does not mean you just get to put your arms up and be like, well, I'm not getting involved in that. Everybody on the team has to understand who owes money, why they owe money, and what we're doing to collect it. Nothing will ever beat daily review of cash in, cash out, and AR balances. We've Learned More About Our Ideal Client This Year – We've done a fountain project, we've done a historical renovation of a property, we've landed more commercial snow work this year than ever before. We changed the mission statement to create opportunities for our team to grow and succeed. I think from a platform perspective, we are doing that through looking at our ideal client in a new perspective for the kind of work...

Grunder Landscaping’s Cincinnati location recently secured a high-profile account simply because a prospect walked by one of their crews and was impressed—even though they couldn't see the actual work being done in the backyard. In this short episode, Marty breaks down the four key philosophies that turn job sites into referral generators, from treating your internal team better than you expect them to treat clients to consistently looking for the good instead of just pointing out problems. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Timestamps 00:57 - Site One Early Order Program01:55 - The Importance of How We Work02:22 - Securing High Profile Accounts04:24 - Four Key Philosophies for Success08:16 - Internal Customer Service > External08:32 - Be Great At What You Want to See09:38 - Be Present and Engage12:43 - Look for the Good14:36 - Training and Systems Matter16:30 - Please Share & Subscribe! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl   Key Learnings Your External Customer Service Will Never Exceed Your Internal Customer Service – How you treat your team is how they're gonna treat your clients. If you treat your team poorly, you don't give them the tools they need, you don't respect them, you don't appreciate them, you don't have their paychecks ready on time—they're not gonna treat your clients well. You Gotta Be Great at What You Want Your Team to Be Good At – I can't expect my team to wave at people, throttle down blowers when someone walks by, be kind, and wave at the competition if I'm not modeling that behavior myself. We teach our people to wave to people, to be polite, to look like they care. That starts with me. Be Present and Bump Knuckles – I listened to a podcast with Corey Ballard who said you gotta get in there and bump some knuckles. You gotta be talking to people, firing them up, setting a good example, being present. When I'm in town, I go in early, I partake in our stretch and flex, I walk around with my nail apron stuffed full of candy. Lenin, one of our lawn care technicians, said "I missed you. I haven't seen you in a while." That made me realize showing up and being seen matters. Look for the Good and Reinforce It – When I have my apron on and passing out candy, I often see things that are bad. Yesterday I saw a truck that hadn't been cleaned out, a bald tire, and a mesh gate pushed out. I took a picture and sent it to the managers, but I don't go yelling at people. I'm a cheerleader, I'm a knuckle bumper. I look for the good, reinforce that, talk about it in circles, and post pictures of good jobs. The Exercise That Changes Everything Marty closes with this powerful exercise he uses when working with groups: The Question: Knowing what you know about landscaping, what would a crew have to do—to look like, to sound like—if they were working at the neighbors of your brand new vacation home in Florida that you just built because you did so well with your landscaping company? What would that team have to do to impress you to the point...

Sign up for Grow 2026! Chris Strempek and Gene Freeman have been partners at Complete Landsculpture in Dallas, Texas for 34 years. In this conversation, they reveal why they would've hired consultants and learned their numbers much earlier, how treating team members like owners transformed their culture, and what makes their partnership work after more than three decades together—essential lessons whether you're building a partnership, scaling your business, or just trying to figure out your next hire. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 01:52 - Chris’s Journey: 40 Years from College Job to Company President 04:06 - Gene’s Story: 34 Years of Partnership 05:58 - Roles and Responsibilities for Gene & Chris 06:55 - Business Development at Complete Landsculpture 07:52 - Company Structure and Services 08:55 - Unique Value Proposition & Customer Service 11:31 - The 5-10 Rule 13:55 - Growth and Challenges for 2025 19:06 - What to Expect at Grow 2026 25:26 - The Opportunity to Challenge Our Team 26:20 - Labor Situation & H-2B Program 28:37 - Challenges in Staffing & Growth Opportunities 31:21 - Celebrating Team Success & Culture 34:47 - Time Management Tips 38:02 - Community Involvement and Giving Back 41:46 - Relationships Matter At All Levels 43:18 - Chris’ Leadership Style Over the Years 46:44 - Thoughts on Private Equity 52:11 - Advice to Younger Self 58:41 - Please Subscribe! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Key Learnings: The 25-Year-Old Me Needed a Consultant Yesterday – I would seek the advice of consultants and get help developing a real, executable, goal-oriented business plan. The biggest tendency for operators starting out is spending all your time as a technician, virtually no time in the entrepreneurial or visionary role. You can't articulate to team members what you don't know yourself. We Didn't Know Our Numbers—Top Line Blinded Us – We just looked at top line. God, if we get to $4 million, we're gonna be on high cotton. We thought we'd be sitting pretty, wondering where we'd spend all the money. Not knowing your numbers, not knowing what you don't know, that held us back. Labor costs, material costs, ratios, overtime, indirect time—these KPIs are transcendent whether you're in Washington or Texas. Treat Team Members Like Owners and Challenge Them – We empower our team to make decisions and think like owners. We've learned over the years that there are things we suck at, but we have rock stars in our organization who can take those areas well beyond what we ever could. We gotta get out of their way. Don't Let Pride Get in the Way of Your Success – You've got to be willing to own your mistakes. We're far from perfect and we're seeing cracks right now. We try to acknowledge them, bring them forward, make them public, and learn from them. Make sure...

Marty Grunder announces the new Landscape Pros Playbook, an 8-year dream project created with Landscape Management magazine. Learn why training should target specific pain points, how to answer "Would you want to work for you?", and why competitive pay with career paths transforms seasonal workers into department leaders. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:41 - The Landscape Pros Playbook: A Dream Realized01:23 - The Importance of Landscape Management Magazine01:57 - Unveiling the Landscape Pros Playbook04:16 - Training: An Investment, Not an Expense06:35 - Would You Want to Work for You?07:34 - The Importance of Competitive Compensation11:34 - Career Paths & Growing Opportunities14:29 - Please Subscribe to The Grow Show! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: Training Should Be Based on Last Year's Problems – I tell companies to look at where you had issues: client complaints, callbacks on plants or pavers, team member injuries, workers' comp claims. Track when these problems happened, then build your training calendar around preventing them proactively—you're better off in fire prevention than firefighting. Time Your Training to Your Calendar – I don't think it makes sense to train on snow removal in May. Train on snow removal in October, November, and again in December through February. Match your training topics to when your crews will actually be doing that work. The Playbook Came from My Own Need as a 19-Year-Old – I was a sophomore at the University of Dayton running my business, and I'd rip open this newsletter and start reading it walking up the driveway. It told me when to buy fertilizer, when to apply it, how to sell pruning and maintenance packages. That newsletter gave me direction—and the Landscape Pros Playbook is that resource for today's professionals. Turnover Costs More Than Just Wages – I see companies focus only on what they're paying to replace someone. But look at what turnov...

Marty Grunder reveals how to identify your personal superpower and spend 80% of your time leveraging it for maximum business growth. Learn the StrengthsFinder framework that unlocks hidden potential in your team, plus four practical tips to work more in your strength zone - even when you're doing it all yourself. StrengthsFinder 2.0 ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:00:30 Introduction and Welcome  00:01:04 Leadership Team Success  00:02:24 Understanding Superpowers  00:03:21 Marty's Superpowers  00:06:35 Brian's Journey to Success  00:09:35 Discovering and Leveraging Superpowers  00:11:42 Lily's Story: Finding True Passion  00:17:07 Practical Tips for Identifying Superpowers 00:20:25 Conclusion and Call to Action Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping

In this episode, Marty Grunder is joined by Greenius' Matt Crinklaw to talk about the mistakes that come from not teaching your team the skills that they need, experiments in how onboarding impacts success, how to successfully train your team, and the tools available to support landscaping companies in effectively training your team. Matt shares the different learning styles people have, tailoring training to what works for your team, the importance of training documentation, and the impact great training has on individuals and organizations. Grunder Landscaping Co. Field Trips — The Grow Group ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:59 - Meet Matt Matt Crinklaw: Journey to Greenius 02:53 - The Birth of Greenius 04:53 - The Importance of Training in Landscaping 09:10 - Understanding Adult Learning 11:13 - The Three Ways of Learning 19:23 - Career Pathways and Employee Retention 24:10 - Effective Training Setups and Greenius Benefits 27:31 - Avoid Costly Mistakes Through Training 30:19 - Getting Started with Greenius 32:56 - Common Mistakes in Training Programs 37:00 - Emerging Trends in Landscaping Technology 39:36 - Big Announcement from Grow & Greenius 43:12 - Sign Up for a Field Trip to Grunder Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: Training Gets New Hires to Productivity 40% Faster – I measured new hires against employees with one year of experience on 50 properties. The experienced employees were 40% more efficient....

Barrett Chow, Executive Coach with McFarlin Stanford, joins Marty to discuss why the green industry's approach to human resources is fundamentally broken—and how to fix it. Barrett shares the strategic framework that transforms HR from a cost center into a growth enabler. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:30 - Episode Welcome 02:51 - Barrett’s Journey: From PGA Tour to Green Industry Coaching 04:23 - Why the Green Industry Is Different (And Better) 06:46 - Leaders Are Bringing in HR Much Earlier Now 09:34 - Why “People Operations” Eliminates the Grim Reaper Stigma 12:07 - Ways to Improve Your People Operations 16:29 - Transformational HR Practices 18:04 - Building a Positive Company Culture 23:06 - Defining Your Company’s Unique Value 24:14 - Creating an Inviting Workplace 25:10 - Managing Employee Engagement 27:28 - Promoting from Within 31:28 - The Importance of Stay and Exit Interviews 40:08 - HR Predictions for 2026 43:26 - Please Like, Share, Subscribe to the Grow Show! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: HR Is a Philosophy, Not Just a Department – I heard the president of SHRM say "HR is not a department, it's a philosophy." Poorly run HR pits employees against the company, where people go to HR when they don't like a policy. That creates tension that's not needed. Well-run people operations creates strategic partnership. Leaders Are Embracing HR Much Earlier Now – We're seeing leaders embrace HR a lot earlier in their business lifecycle. Before, you had to be $15-20 million with over 100 team members for it to make sense. Now we're bringing in HR professionals earlier so they get to build the foundation for a company to grow on versus trying to be an add-on. Rebranding to "People Operations" Eliminates Stigma – At Lifescape I rebranded HR as "People Operations" because of the stigma—if HR is in the room, you did something wrong. There's a joke that I was known as the grim reaper: if Barrett asked you to bring your computer charger, you knew what was happening. Rebranding allowed people to see me in a different light. COVID Shifted HR from Cost Center to Strategic Partner – COVID turned HR on its head. We're now seeing that shift from "this is a cost center" to "this is my strategic partner, this is strategic enablement for me to focus on areas in my business that I know nothing about." Owners themselves can be the biggest HR issue—that's where you need a partner. Onboarding Separates Top Performers from Underperformers – The difference between your top performers and adequate performers and underperformers comes down to: did you set them up for success from day one? It's not just the first day or week—it's the first 30, 60, 90 days where you're continually checking in on expectations. Stay Interviews Matter More Than Exit Interviews – Exit interviews tell you why people left, but stay interviews tell...

Marty Grunder, founder of Grunder Landscaping Company and the Grow Group, sits down with his daughter Emily Lindley, the Grow Group's Content and Event Manager, to reflect on 30 years of the Grow Conference and the evolution of their $18 million landscaping company. From hosting the first Grow event with just 14 people in 1994 to today's conferences drawing over 1,000 attendees, Marty shares how staying stuck at $4.5 million for 12 years taught him the difference between being comfortable and truly scaling, why he once bought a racehorse with the dining room table money, and how his wife's unwavering support became as important to the business's success as any employee they've ever had. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:30 - Introduction and Episode Overview04:05 - Why Both Roles Feed Each Other (Not Harder to Balance)06:45 - The Origins of Grow: Starting at Age 26 with 14 People10:44 - “Say Yes to Get to $2M, Say No to Grow Beyond It”18:42 - Dawn’s Rule: “Do One More Thing Before You Go Home”19:40 - Cashflow Then and Now: “Paper Rich, Cash Poor”22:47 - Peer Groups: Layering Best Practice on Best Practice26:22 - “You Did Not Miss Big Things, You Were Always There”32:55 - Stuck at $4.5M for 12 Years: The Wake-Up Call36:59 - “Sometimes You Gotta Push, Sometimes You Gotta Trick ‘Em”43:58 - “A Different Kind of Person Shows Up to Grow”50:20 - Please Like, Share, and Subscribe!   Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Key Learnings Say Yes to Get to $2 Million, Say No to Grow Beyond It – What gets you to a million (adjusted to $2 million today) is saying yes. What gets you beyond that is saying no. I didn't know what the word "no" meant in the early days. We said yes to way more than we should have and didn't have the focus we have today on the right kinds of work. The Basic Foundations Never Change – In many respects, it wasn't a whole lot different in the '90s than what we do today in terms of basic business strategies. I've always known you gotta have your clients happy. I...

In this episode, Emily Lindley talks about what she's seen from facilities as she's toured landscaping companies and previews what our GROW! 2026 attendees will see and takeaway from our tour of Complete Landsculpture. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:00 - Episode Intro 00:44 - Exploring Various Facilities 02:10 - Complete Landsculpture Tour 03:06 - Adapting Spaces for Growth 04:49 - Innovate Facility Ideas 07:31 - Evolving Workspaces 09:51 - Career Path Signage 12:25 - Final Thoughts & Grow 2026! Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: Make Your Space Work for You – Complete Landsculpture built their facility in 2008 doing $8 million in revenue and now does $24.6 million out of the same space. They built with foresight into where they wanted the business to go, stayed flexible, and changed layouts to accommodate growth without adding new buildings. Design Around Your Business Model – Both Complete Landsculpture and Hidden Creek have design showrooms where clients come to them to see sample materials, past project photos, and make final selections. This eliminates pain points of bringing trunk-loads of samples to client sites or needing multiple meetings when clients don't like initial options. There's No Right or Wrong Way – Emily has seen fancy offices and bare bones ones focused purely on operations and efficiency. All the companies are successful - it's about knowing who you are as a business and making a decision that fits your brand and approach. Use Vertical Space – Complete converted a disorganized storage loft into open-air collaborative workspaces by...

In this episode, Marty reconnects with RJ Lawn & Landscape owners Ryan & Annette McCarthy who hosted the GROW! Tour at GROW! 2024 in Des Moines, IA. We hear about what's changed in their business since we visited, what challenges their business is currently facing, and what they've learned in their years in business.  ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:00 - Episode Intro 02:31 - Meet Ryan and Annette McCarthy 03:28 - The Journey of RJ Lawn and Landscaping 06:12 - Working Together as a Married Couple 06:45 - Current Business Challenges & Achievements 15:14 - Leadership and Growth Insights 22:26 - Building Confidence and Leadership 24:31 - Reflecting on Personal Growth 26:02 - Learning From Mistakes 30:53 - The Impact of a New Facility 35:34 - Challenges and Triumphs of Women in Leadership 39:02 - Balancing Marriage and Business 43:27 - Please Share & Subscribe!   Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: RJ's Growth Journey - Ryan started RJ 26 years ago with a previous partner. Lots of struggles and changes, but the last 10 years got real momentum. Grew from two guys with a pickup truck and mowers to 110 team members doing around $14 million. Annette joined business in the field when the company was 2-3 years old while in college, left to work for a construction company, came back to RJ in 2008 when they saw an opportunity to really make it go if they added layers like job costing and office support.  Current Year Challenges

In this episode, Vince shares what he’s seeing across the five ACE Peer Groups he facilitates; the real-world growing pains companies are facing, how revenue mix is often being shaped by the market instead of leadership decisions, and practical ways to drive more accountability inside your business. He also invites listeners to take the next step and join us at ACE Discovery, where owners and leaders come together to learn, connect, and grow. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:32 - Introduction: What Vince is Seeing Across 60 ACE Companies01:13 - Growing Pains: Systems and Processes Breaking Down03:15 - Growing Pains: People Need Better Training05:37 - Your Mix of Sales: Market Control vs. Leadership Control10:15 - Accountability Is Slipping Across Organizations11:08 - Accountability Step 1: Look in the Mirror12:00 - Accountability Step 2: Put Team Members in the Box13:58 - Accountability Step 3: Vision, Focus, and the “Number One”16:08 - Recap and ACE Discovery Invitation Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes:   Growing Pains: Systems Breaking Down - Companies growing post-COVID with more demand and better tools. Result: growth breaks systems and processes. Vince: "The systems that got you here won't get you to the next level." Solution: Identify 3-5 core systems/processes in each function (sales, ops, admin, finance). Review every 90 days. Where can technology help (meeting recordings, Zapier automations, ChatGPT)? Growing Pains: People Breaking Down - Companies promote technically skilled people into management without soft skills training. They manage work instead of leading people. Grunder's solution: Refocused training through Grainus, one-on-ones, hip-to-hip field training. Ask your people: "Have I trained you to be successful? What support do you need?" Vince: "At a minimum, people will feel heard and appreciated." Sales Mix: Are You in Control or Is the Market?

 In this interview, Marty Grunder is joined by Taylor Milliken to talk about changes that come when you grow a company and the journey from being a high-schooler striping lawns to now being an impressive, professional operation serving Nashville's growing market. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel!   Episode Chapters: 00:00 - Start 01:01 - A Heartfelt Thank You 01:50 - Meet Taylor Milliken 02:31 - Taylor’s Background and Early Days 05:13 - Building the Business 07:13 - Challenges and Lessons Learned 15:19 - Focus on Customer Service 18:22 - Balancing Innovation and Focus 19:49 - Embracing Peer Groups and Industry Advocacy 21:17 - Balancing Ideas and Implementation 23:32 - The Importance of Vision and Core Values 24:26 - Write This Down! 26:03 - Leadership and Empathy in Business 29:34 - Streamlining Technology for Efficiency 34:39 - The Power of Continuous Learning 36:41 - Future Outlook and Closing Remarks     Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: The Strategic Reset: Going Backwards to Go Forward The Problem (2023-2024): Revenue dropped from $14M to $13M Got so focused on chasing sales that they forgot about current customers For...

Addressing a question we received from a listener, Marty Grunder talks about the importance of understanding how hours impact the profitability of a job, how he helps his team understand the impact they can have, and what they do to monitor and manage hours. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! Episode Chapters: 00:00 - Start00:31 - Why Production Hours Matter: You Sell Time03:09 - Get Off Paper: The Case for Software Systems07:36 - The Estimation Standardization Meeting09:54 - How Grunder Grew from $4.5M to $18M12:31 - Finding Your Minimum Job Size & Profit Sweet Spot14:00 - Start Simple: Taking Action on Production Hours Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: Core Principle: You Sell TIME Every hour you pay for labor needs to be billable vs. unbillable (travel, training, loading/unloading, repairs, shop work). The sooner your entire team understands this, the better your financial performance. Universal Language: Hours transcend language barriers. Sold for 110 hours, took 130 = No bueno. Sold for 110, took 105 = Bueno. Get Off Paper, Get Software Why It Matters: Pay teams to serve clients, not push papers Young workers expect technology - paper systems hurt recruiting Impossible to scale or create sellable business with paper trails Software eliminates human error, provides real-time data Recommended: Aspire or LMN (far ahead of other landscape software) The Chick-fil-A Test: Imagine writing your order by hand for someone to read before cooking. That's the inefficiency of paper systems. The Estimation Standardization Meeting

In this episode Jason Cromley talks about the community he discovered by attending the GROW! Annual Conference, what it was like to host the conference, and what they've been up to in the six months since they hosted the tour during GROW! 2025. Jason shares how they're finding leads, what challenges the team is navigating this year, and what he hopes to see in the future for Hidden Creek Landscaping. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel!   Episode Chapters: 00:00 - Episode Intro 00:57 - The Importance of Walking & Routines 01:54 - Jason Cromley: Updates and Insights 02:56 - Reflections on Hosting Grow 07:02 - Sales Goals and Marketing Strategies 12:47 - Operations and Hiring Challenges 19:43 - Sales Challenges and Client Follow-Up 21:16 - Importance of Client Referrals 25:18 - Marketing Success and Peer Group Insights 26:51 - Operational Improvements and SOPs 28:05 - Role of a Fractional COO 31:30 - Networking and Industry Involvement 36:39 - Planning for Future Growth 38:56 - Final Thoughts and Conclusion Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: The Power of Walking: Marty emphasizes the importance of movement and walking for business leaders, describing it as essential for physical health and mental clarity. He shares his personal struggle with maintaining step counts but acknowledges walking as a "cleansing experience" that enables better thinking and decision-making. Jason's Morning Routine and Recovery: Jason details his disciplined...

In this episode, Marty Grunder and Vince Torchia talk about the leadership traits they look for when adding to the team at Grunder Landscaping Co, how they manage planning conversations, and how great leaders push each other to get better. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel!   Episode Chapters: 00:00 - Episode Intro 01:03 - The Importance of Kindness in the AI Era 01:53 - Leadership Challenges and Concepts 03:01 - The Art of Effective Communication 07:15 - Procrastination & Decision-Making in Business 08:41 - The Value of Clear Vision and Mission 13:43 - Real World Leadership Examples 15:52 - Field Trips And Leading By Examples 18:10 - The Importance of Recognition 20:10 - Handling Tough Situations 25:38 - Team-Centric Leadership 29:03 - Please Share & Subscribe Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: The Five Leadership Hot Buttons 1. A Leader is Someone Who Can Return a Serve The Tennis/Pickleball Metaphor: Leadership requires the ability to engage in back-and-forth dialogue, not just receive orders. What This Means: Leaders need people they can "volley" with intellectually Simply saying "okay" to every idea creates no productive exchange Great conversations involve building on ideas: "Here's how I see that playing out from a production team perspective..." <...

Jarod was an early member of our ACE Peer Group Program and has been a longtime friend. In this episode, him and Marty reminisce on their businesses and where they started, how things changed, and what that journey looked like. They talk about the services they've offered and how that's changed as they've refined their businesses, how their roles have changed over time, and what drove each of those changes. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel!   Social Media Accounts for Earth, Turf & WoodFacebook Twitter/X Instagram Pinterest Client Communication Sample for Earth, Turf & Wood   Episode Chapters: 00:00 - Episode Intro 01:45 - Meet Jarod Hynson 03:57 - The Importance of Family 07:10 - Balancing Business and Family 09:22 - The Evolution of Earth, Turf & Wood 17:27 - Building a New Facility 22:54 - Client Relationships & Sales Process 25:02 - Key Standard Operating Procedures 25:53 - The Importance of Setting Appointments 28:03 - Leadership and Team Processes 29:44 - Safety Meetings & Team Pride 31:36 - Client Communication Strategies 36:08 - Reflecting on Business Mistakes and Growth 37:24 - The Value of Peer Groups and Networking 42:38 - Planning for the Future and Exit Strategies 47:04 - Please Like, Subscribe and Share!   Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn

In this episode, Emily Lindley shares three tips for landscaping companies to put a focus on their organic social media presence. She shares tips for planning out content, securing your account, and also ideas for content that will appeal to your clients. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel!   Episode Chapters: 00:00 - Episode Intro 00:32 - The Power of Professional Landscaping 02:34 - The Importance of Organic Social Media 05:00 - Consistency in Social Media Posting 08:43 - Securing Your Social Media Accounts 12:44 - Creating Engaging Content 18:35 - Upcoming Events Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes: Social Media Influences Business Decisions – Emily's personal home building experience showed how impressive social media presence nearly swayed her decision: "It was a little hard for me not to go with them... just the work that they do is so beautiful and they do such a great job of photographing it." Social Media as Trust Builder – Strong organic presence provides social proof through client comments and engagement: "Are the clients like raving about them, past clients, raving about them in the comments? It's just that social proof that we're always looking for." LinkedIn Offers Best Organic Reach – "You can get a lot of organic traction on LinkedIn still, in ways that it can be harder to on Instagram and Facebook without having some paid ads in the mix." Consistency Over Frequency – Better to post 3 times per week consistently than post daily for a week then disappear for two weeks. "You do need to have some consistency there."

The devil is in the details, and smart leaders know that the hardest part of their job tends to be consistency. In this episode, Marty shares 5 things that landscaping company leaders need to be doing or thinking about in order to be successful in their roles. ⭐️⭐️⭐️⭐️⭐️ Leave a Review for the Grow Show! ️⭐️⭐️⭐️⭐️⭐️  Subscribe to Our Youtube Channel! The Power of Cleanliness in Landscaping (Youtube Episode) Marty's Tips on Planning Ahead (Youtube Episode) Episode Chapters: 00:30 - The Power of the Family Group Chat 02:12 - The Importance of Generating Business 03:35 - The 5 Things Every Landscaper Should Focus On 04:01 - Breaking Down Efficiency Rating 05:31 - Have Consistency In Your Brand 06:55 - The Social Media Test 10:00 - Cleanliness Standards 10:18 - A Leadership Lesson From Pam Morris 14:12 - Team Member Wellbeing 17:20 - The Rehire Question 19:53 - Playing Favorites and Accountability 20:35 - Leaders, Check Your Ego 21:45 - Know Your Strengths & Weaknesses 23:20 - Recap of the 5 Areas to Focus On Resources:Virtual Sales Bootcamp   Grunder Landscaping Field Trips  The Grow Group    Grunder Landscaping    Marty Grunder LinkedIn   Stihl     Show Notes:  Efficiency Rating as Universal Language – Calculate budgeted hours divided by actual hours. "If you bid a job for 150 hours and it took 140, that's good. That's bueno. If you bid 150 and it took 175, that's bad. No bueno." Everyone understands this metric regardless of language barriers.