In This Episode: In this episode, we welcome back Dr. Hendrik Lai for another insightful conversation. This time, we dive into the complexities of selling a healthcare practice. Dr. Lai unpacks the emotional, financial, and strategic aspects of preparing for an exit, emphasizing the value of planning from day one. He also shares new insights into the evolving marketplace for practice sales and offers actionable strategies to maximize valuation while minimizing risk. Whether you’re considering selling your practice now or laying the groundwork for the future, this episode is filled with practical advice to guide you through the process. Guest: Dr. Hendrik Lai is a clinician with over 25 years of experience in dentistry and healthcare management consulting. With a background that includes practicing as an oral surgeon and working across industries to optimize production flows and business processes, Dr. Lai brings a wealth of knowledge to practice ownership transitions. His expertise in valuation, risk management, and operational efficiency makes him a sought-after advisor for healthcare professionals. Key Points & Highlights: Why it’s never too early to start thinking about your practice exit—even if selling isn’t on your radar yet. What to look for in a buyer: Do they share your values, have the skills to succeed, and see opportunities for growth? The idea of "self-diligence"—what it means and why it’s key to making your sale as smooth and successful as possible. Learn More About Weave: Curious about how Weave can transform your practice? Visit us at getweave.com to discover more about our services and how we can help you streamline your communications, enhance patient experience, and grow your business. Stay Connected: Don't miss out on any updates or insights. Follow us on social where we share groundbreaking ideas, cutting-edge practices, and insights into the future of healthcare. Connect with us to be part of the conversation that shapes tomorrow's healthcare landscape. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here: getweave.com
In This Episode: In this inspiring episode, we chat with Dr. Vernard Hodges and Dr. Terrence Ferguson, the dynamic duo behind Critter Fixers Country Vets. The discussion covers their unique journeys into veterinary medicine, the challenges of starting a practice, and their passion for giving back to the community. From humble beginnings in an 800-square-foot clinic to starring in a successful National Geographic TV series, they share insights into building a thriving business while making a meaningful impact. Guest: Dr. Vernard Hodges and Dr. Terrence Ferguson are the founders of Critter Fixers Country Vets, based in Central Georgia. With over 25 years of experience, they specialize in caring for all types of animals—from pets to exotics. Beyond their veterinary practice, they star in the National Geographic series Critter Fixers: Country Vets. Both doctors are dedicated to mentoring the next generation of veterinarians, particularly in underrepresented communities, through initiatives like their Vet for a Day program. Key Points & Highlights: Humble Beginnings: The Critter Fixers started in a small 800-square-foot clinic, building exam tables and walls themselves. Despite limited resources, they persevered, driven by a shared vision of owning a successful practice. Vet for a Day Program: Designed to expose underrepresented youth to veterinary medicine, the initiative has grown into a national movement, inspiring the next generation of veterinarians. Advice for Aspiring Veterinarians: Dr. Ferguson and Dr. Hodges stress the importance of planning, finding mentors, and immersing oneself in the community to achieve long-term success. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode, we sit down with Tim Dwyer, VP of Growth at Prompt Therapy Solutions. We discuss the unique challenges and growth opportunities in the physical therapy space, touching on topics such as improving practice efficiency, leveraging technology to reduce administrative burdens, and addressing the staffing issues common across healthcare. The conversation also delves into the future of physical therapy, patient experience optimization, and strategies for scaling private practices. Guest: Tim Dwyer is the Vice President of Growth at Prompt Therapy Solutions, where he has been driving business development since 2019. With a background in operations and growth strategy, Tim brings extensive experience in leveraging technology to enhance business outcomes. He holds a degree from Fordham University’s Gabelli School of Business and is passionate about transforming the physical therapy industry. Key Points & Highlights: The discussion covers the unique challenges in physical therapy, including the high frequency of patient visits and the need for efficient, well-organized operations to keep up with demand. Tim talks about how practices can leverage technology to reduce administrative tasks, allowing staff to focus on more skilled work and ultimately improve patient outcomes. The episode also touches on strategies for practice growth, including expanding to new locations and using social media to attract both patients and staff. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode of the Happy Practice, we interview Sonya Dunbar, also known as the Geriatric Tooth Fairy. Sonya shares her powerful origin story of how her grandmother’s experiences in a long-term care facility inspired her to pursue geriatric oral health care. She discusses the importance of mobile dentistry and its role in providing vital services to underserved populations, from the elderly in nursing homes to homeless individuals and children in low-income areas. The episode highlights Sonya's dedication to restoring dignity to the elderly and her advocacy for better oral care access across various communities. Guest: Sonya Dunbar is a dental hygienist, speaker, author, and entrepreneur with over 30 years of experience in dental care. Known as the Geriatric Tooth Fairy, she co-owns Mobile Dental Express, which delivers much-needed dental care to long-term care facilities. Sonya is also a Navy veteran, PhD candidate, and co-founder of the National Mobile and Teledentistry Conference and the Denobi Awards. She is a passionate advocate for geriatric oral health and continues to lead the charge in mobile dentistry. Key Points & Highlights: Sonya’s Inspiration: Sonya shares how caring for her grandmother in a long-term care facility ignited her passion for geriatric oral care and led her to start her mobile dental service. Outreach to Underserved Communities: Sonya touches on the importance of providing dental care to other disadvantaged populations, including homeless individuals, children in low-income areas, and those battling substance abuse. Collaboration & Marketing in Healthcare: Sonya offers insights into how she built a successful mobile dental business, including overcoming challenges like financing, marketing, and forming partnerships with other healthcare professionals. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode:In this episode of the Happy Practice, we speak with Robin Dimond, CEO and founder of 5th & Cor, about building a people-first business through authenticity, innovation, and strong leadership. Robin shares her journey from owning restaurants to founding a marketing and innovation agency, offering insightful tips on marketing strategies, creating an empowering company culture, and overcoming challenges like imposter syndrome and burnout. The conversation touches on the importance of being "unapologetically authentic," integrating technology into marketing, and the power of building a supportive team. Guest:Robin Dimond is the CEO and founder of 5th & Cor, a marketing and innovation agency that focuses on bringing heart and sensory experiences back to business. With over 18 years of experience in marketing, Robin has helped transform numerous brands while also making an impact in her community. She serves on multiple school boards, participates in various charities, and is a member of the Female Founder Collective, where she supports women-owned businesses. Key Points & Highlights: Robin explains her marketing philosophy of being "unapologetically authentic" and how authenticity builds lasting connections with clients and customers. Robin shares her unique approach to team development, emphasizing the importance of mentorship and leadership growth within the company. Robin talks about the importance of finding a supportive community and the power of surrounding yourself with people who challenge and encourage you to grow. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: We sit down with Jordon Comstock, CEO of BoomCloud, to dive deep into the world of healthcare membership programs. The conversation explores how these programs can help practices reduce reliance on insurance, generate recurring revenue, and build stronger patient loyalty. Jordon shares his journey into the dental industry, the benefits of membership programs for both practices and patients, and provides actionable insights on how to successfully implement and market these programs. Guest: Jordan Comstock is the CEO of BoomCloud, a company dedicated to helping dental practices create, organize, and automate dental membership programs. With over 15 years of experience in the dental industry, Jordon brings a wealth of knowledge and passion for helping practices grow through innovative business strategies. Key Points & Highlights: The Role of Membership Programs: Jordon explains how healthcare membership programs function similarly to Amazon Prime, offering patients benefits and discounts in exchange for a monthly or yearly fee, which helps practices generate predictable recurring revenue. Impact on Revenue and Patient Loyalty: The discussion highlights how membership programs not only create a steady income stream but also increase patient loyalty and treatment acceptance, making them a powerful tool for practices. Tips for New Membership Programs: Jordon provides practical advice for practices launching their first membership program, including the importance of team buy-in, offering incentives, and having a solid marketing plan in place. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here. Learn more about Weave's Partner Marketplace here: https://tinyurl.com/mt652nm4
In This Episode: We sit down with Debbie Evans, a seasoned dental professional and practice administrator at Wainwright and Wassel DDS in North Carolina. Debbie shares her journey into dentistry, discusses the importance of building a strong team, and reveals the best practices for creating a positive work environment. The conversation dives into team dynamics, the significance of open communication, and the unique strategies Debbie employs to keep her team motivated and engaged. Guest: Debbie Evans is a highly respected dental professional with over 30 years of experience in the industry. She currently serves as the Practice Administrator and Vice President at Wainwright and Wassel DDS in North Carolina. Debbie is a diplomat of the American Association of Dental Office Managers (ADOM) and was named ADOM's 2020 Practice Administrator of the Year. Her passion for dentistry and dedication to her team make her an inspiring leader in the dental field. Key Points & Highlights: Debbie's Journey to Dentistry: Debbie shares how she transitioned from being a stay-at-home mom to a leader in the dental industry, highlighting the unexpected opportunities that led her to her current role. The Importance of Team Dynamics: Open communication is a cornerstone of Debbie’s team-building strategy, with regular meetings and team huddles playing a crucial role in maintaining a positive work environment. Celebrating Success: Debbie discusses the various ways her practice celebrates achievements and milestones, from birthdays to holidays, and how these celebrations contribute to team morale. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: We sit down with Dr. Jenn Tabiza, an optometrist and entrepreneur based in Los Angeles. Dr. Tabiza shares her journey from purchasing an optometry practice to founding a tech company and transitioning into the med spa industry. She discusses her passion for innovation, the importance of understanding patient needs, and effective strategies for marketing and growing a healthcare practice. Guest: Dr. Jenn Tabiza owns an optometry practice and a medical spa, and she co-founded a tech company aimed at improving patient experiences and practice efficiency. Dr. Tabiza is passionate about creating innovative solutions in the healthcare space and has a strong background in business development and marketing. Key Points & Highlights: Entrepreneurial Journey: Dr. Tabiza talks about her journey from purchasing an optometry practice to starting a tech company and a med spa. She emphasizes the importance of innovation in reaching the next level of practice growth. Passion for Creation: Dr. Tabiza explains her love for the creation phase of businesses, from designing logos to setting missions, and how this passion drives her entrepreneurial spirit. Balancing Vision and Execution: She discusses the importance of learning new skills and having strong business partners to balance visionary ideas with operational execution. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: Join us for an inspiring episode of the Happy Practice podcast as we sit down with tech visionary Cameron Hemphill. Cameron, the dynamic founder and CEO of Growth99, takes us on a journey from his entrepreneurial beginnings to transforming medical practices with innovative technology. Discover how Cameron is helping practice owners navigate the digital age, enhance patient experiences, and embrace the future of AI in healthcare. Guest: Cameron Hemphill is a trailblazer in the tech and healthcare industries. As the founder and CEO of Growth99, Cameron leverages his extensive experience in tech to empower practice owners in the aesthetic, dental, and wellness sectors. Originally from Utah, Cameron now calls Florida home but frequently returns to his roots to share his expertise and passion for innovation. You can also find him on his podcast, Medical Millionaire. Key Points & Highlights: Cameron's Entrepreneurial Journey: From a curious kid fascinated by how things work to a tech innovator revolutionizing healthcare practice management. Patient Experience Revolution: The critical importance of patient experience and how technology can elevate every touchpoint. MarTech Magic: Demystifying marketing technology for practice owners and its role in today’s competitive landscape. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode of the Happy Practice podcast, we welcome Dallin Baker, Weave’s People Experience Manager, to discuss best practices for people management and the importance of creating great work experiences for employees. The conversation covers Dallin’s unique professional journey, the significance of effective onboarding, the impact of personal connections in the workplace, and strategies for maintaining a positive company culture. Guest: Dallin Baker is the People Experience Manager at Weave, where he leverages his diverse background in support, and training to enhance the employee experience. Dallin is passionate about creating enriching experiences that foster positive company cultures. Key Points & Highlights: Dallin discusses the importance of a strong onboarding process, emphasizing the need for continuous support and connection from the moment a new hire signs their offer letter. Dallin talks about the evolution of Weave’s core values and how maintaining a positive company culture involves continuous efforts to align these values with daily operations. Addressing common misconceptions about HR, Dallin highlights the dual responsibility of HR to both the business and its employees, and the importance of listening with the intent to understand. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode of the Happy Practice, host Adam Sierra is joined by Dr. Hendrik Lai and Genevieve Poppe to discuss the economic state of healthcare. They explore the resilience of the healthcare industry, the challenges and opportunities for private practices, and best practices for thriving in the current economic climate. The conversation also covers staffing dynamics, effective business strategies, and preparing for practice transitions. Guests: Dr. Hendrik Lai is a seasoned dentist, practice owner, private equity advisor, and global business leader. He offers invaluable guidance to doctors navigating their dual roles as healers and business owners, helping them achieve sustainable growth and build rewarding businesses. Genevieve Poppe has over 20 years of experience in the dental industry and is a leading figure in dental practice management. She is the founder of Poppe Practice Management and a former manager of a seven-location practice group, providing expert insights into practice management and growth. Key Points & Highlights: Dr. Lai and Genevieve discuss the fundamental business practices that make up a successful practice. Key practices such as attracting new patients, ensuring treatment acceptance, and maintaining patient relationships are essential for thriving in healthcare. We discuss the importance of aligning strategy, tactics, and operations to navigate economic uncertainties effectively. Our guests explain that practices must first set a clear vision of where they want to go, which informs their mission—what they do and who they serve. Both guests stress the importance of having a clear plan and timeline for selling a practice to maximize its value. They advise against waiting until exhaustion to sell and highlight the benefits of preparing early. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave Pinterest: @getweave YouTube: @weavecommunications TikTok: @getweave LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode of the Happy Practice, we sit down with Dr. Matt Nejad, a leading cosmetic and biomimetic dentist based in Beverly Hills, California. We discuss Dr. Nejad's journey into dentistry, his dedication to precision, and the transformative role of technology and AI in healthcare practices. Dr. Nejad shares his insights on building a successful practice through continuous improvement and patient-centered care. Guest: Dr. Matt Nejad is a cosmetic and biomimetic dentist practicing in Beverly Hills, California. He is a fellow of the Academy of Biomimetic Dentistry and serves as a scientific advisor, mentor, and trainer for other dentists through the Nejad Institute for Biomimetic Dentistry. Known for his dedication to precision and quality, Dr. Nejad is considered one of the top opinion leaders in the dental industry. Key Points & Highlights: Dr. Nejad discusses the Kaizen approach and how small, incremental changes can lead to significant improvements in practice quality and efficiency. AI is revolutionizing the healthcare industry by enhancing diagnostic accuracy, improving patient communication, and streamlining restorative procedures. Dr. Nejad explains how AI can act as an extra set of hands, augmenting the capabilities of healthcare professionals. Dr. Nejad advises practitioners to focus on core values and quality rather than immediate financial success, highlighting the importance of investing in yourself and building a reputation based on excellence. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode of the Happy Practice Podcast we welcome Steve Dale, a renowned animal behavior consultant. We delve into Steve's extensive career, discussing his early influences, the transition to focusing on animal behavior, and his contributions to the Fear Free movement. The episode explores best practices for veterinary professionals, humane training methods, and the importance of addressing both the physical and emotional well-being of animals. Guest: Steve Dale is a certified animal behavior consultant who has made significant contributions to the field of veterinary behavior. He travels globally to speak at veterinary and animal welfare conferences and hosts multiple radio shows. Steve has appeared on major TV networks such as the Oprah Winfrey Show and Good Morning America. He has authored and contributed to several books aimed at both veterinary professionals and pet owners. His website, stevedale.tv, serves as a comprehensive resource for pet behavior and welfare. Key Points & Highlights: Steve discusses his first job at the Lincoln Park Zoo in Chicago and how his father’s love for animals inspired his passion for animal welfare. Insightful stories about his interactions with renowned figures like Jane Goodall and Birute Galdikas, highlighting their contributions to the field. Steve elaborates on the Fear Free initiative, its goals to reduce fear, anxiety, and stress in animals during veterinary visits, and its widespread adoption. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode of the Happy Practice Podcast, Dr. Chad Fleming, CEO of Wichita Optometry, shares his journey from aspiring eye doctor to successful practice owner. The conversation covers his early ambitions, strategic decisions, the importance of culture, and advice for aspiring healthcare professionals. Learn from his valuable insights into the challenges and rewards of owning a healthcare practice. Guest: Dr. Chad Fleming graduated from Northeastern State University, Oklahoma College of Optometry in 2002 and is now the CEO of Wichita Optometry, a nine-doctor, five-location practice in Wichita, Kansas. Beyond his work in optometry, Dr. Fleming has served as a consultant for several companies and is the founder of Optometry CEO and Partners in Profit. He has been featured in numerous professional journals including The Wall Street Journal. Key Points & Highlights: The emphasis on culture and communication within healthcare, contributing to patient satisfaction and staff engagement. Dr. Fleming’s advice for aspiring healthcare professionals to be patient, have a clear vision, and prepare thoroughly for future opportunities. Insights into the current strategy at Wichita Optometry, focusing on maximizing efficiency and synergy among multiple locations. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode, we sit down with Dr. Adam Ramsey, an inspiring leader in optometry, based in Southern Florida. Dr. Ramsey shares his journey from aspiring to a practice owner and how he reimagined patient care. The conversation delves into the nuances of starting and managing a healthcare practice, enhancing patient experience, and the broader impacts of providing compassionate employment. Dr. Ramsey also discusses the importance of work-life balance in healthcare and how he supports his staff both professionally and personally. Guest: Dr. Adam Ramsey is an influential figure in healthcare, specializing in optometry for over a decade in Palm Beach, Florida. He is the author of Play Chess Not Checkers: The Practical Guide to Warm Start Your Practice and a world-class speaker known for his innovative approach to patient care. As a successful practice owner, Dr. Ramsey has focused on creating a unique and fulfilling experience for both his patients and staff, demonstrating the profound impact of thoughtful leadership in healthcare. Key Points & Highlights: Insightful details about how Dr. Ramsey's practice directly benefits his staff and their families, illustrating his deep commitment to his team's well-being and personal growth. Reflections on the challenges of healthcare staffing and retention, with Dr. Ramsey providing practical advice on creating a supportive and motivating workplace environment. Dr. Ramsey shares his reasons for founding his own practice, focusing on gaining full control over the patient experience to underscore the significance of autonomy in healthcare. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: Dr. Kevin Gee, a distinguished optometrist from Houston, joins the conversation to share his journey and insights into the world of optometry.We delve into Dr. Gee's journey from his early days influenced by his pharmacist father, through his experiences in different medical settings, to ultimately opening and running his successful private practice. The discussion covers a wide array of topics including the challenges of starting a practice, the importance of community engagement, technological advancements in optometry, and the personal values that guide Dr. Gee’s professional life. Guest: Dr. Kevin Gee is an accomplished optometrist and a native of Houston. He holds a Bachelor of Science in Biology and a Doctorate of Optometry, both from the University of Houston. Dr. Gee is deeply involved in the optometric community, has held leadership roles, and is recognized for his contributions to the field. He specializes in refractive surgery and cataract care and serves as an assistant clinical professor at the University of Houston College of Optometry. Outside his professional life, he enjoys Houston athletics, collecting writing instruments, and playing the saxophone. Key Points & Highlights: Dr. Gee shares the strategies and philosophies behind his successful private practice, emphasizing the importance of investing in people—patients, staff, and community members alike. A detailed look at how Dr. Gee keeps his practice at the cutting edge with new technologies, enhancing patient care and office efficiency. Discussion on maintaining a motivated staff and the innovative approaches to keep them engaged and satisfied. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode, host Adam Sierra talks with Dr. Kevin Semma, an accomplished optometrist and entrepreneur. Dr. Semma shares his journey from aspiring medical student to establishing his own optometry practice, Maple Eye Care and Eyewear, in Bloomfield Hills, Michigan. The discussion revolves around the challenges and triumphs of starting a practice from scratch, the entrepreneurial spirit, and the integration of retail aspects into the healthcare profession. Guest: Dr. Kevin Semma is a distinguished optometrist who graduated with honors from Nova Southeastern University College of Optometry. As the founder of Maple Eye Care and Eyewear, he specializes in concierge primary care, ocular disease, surgical co-management, and contact lenses. Dr. Semma is passionate about inspiring others to start their practices and is well-versed in leveraging the latest technology to enhance patient care. Key Points & Highlights: Dr. Semma discusses his initial plan to enter medical school, his challenges with the MCAT, and the pivot to optometry which opened new entrepreneurial avenues. Insights into Dr. Semma's decision to open his own practice, influenced by his background working in his father's business and the desire to merge clinical practice with business ownership. Dr. Semma shares the daunting aspects of starting a practice, such as securing financing, choosing a location, and the realities of building a customer base in a competitive market. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: In this episode we chat with Dr. Mark Hyman, a dentist with an impressive 32-year career as a private practice owner, an internationally recognized speaker, and an influential figure in the dental community. The conversation covers a wide range of topics, from the importance of team alignment and communication within dental practices to the impactful strategies Dr. Hyman employed to transform his practice into one of the top producing practices in the country. The episode is filled with practical advice, humorous anecdotes, and inspirational insights on creating a happy and successful dental practice. Guest: Our guest, Dr. Mark Hyman, is a renowned figure in the field of dentistry with over three decades of experience running a high-producing private practice. He has made significant contributions as an international speaker since 1999 and is celebrated as a top key opinion leader in the dental industry. Dr. Hyman also serves as an adjunct professor and special assistant to the office of the dean at the UNC Adams School of Dentistry, where he shares his wealth of knowledge and experience with the next generation of dental professionals. Key Points & Highlights: Dr. Hyman shares his journey of buying a bankrupt practice in 1986 and transforming it into a top-producing dental practice through vision, effective communication, and a commitment to continuous education and team development. Insight into the power of hiring for attitude over skill and the importance of building a team aligned with the practice's vision, resulting in remarkable team retention and practice success. Dr. Hyman's approach to patient care, emphasizing the importance of understanding patients' desires and goals for their health and creating a tailor-made experience that exceeds expectations. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: We sit down with Debra Nash, an influential consultant and speaker, as she shares her wealth of experience in building successful dental practices. The conversation navigates the essential role of technology in enhancing patient communication, the art of garnering positive reviews, and the profound impact of practice culture and patient experience on building a strong and thriving practice. Guest: Debra Nash is renowned for her contributions to dental education and her passion for making a difference in people’s lives. With a career spanning several decades, she has earned the distinction of being the second woman and first non-dentist to receive the Gordon Christensen Outstanding Lecture Award. As the leader of the Nash Institute of Dental Learning and the president-elect of the American Academy of Dental Practice, Debra’s insights are rooted in her extensive experience and her innovative approach to dental practice management. Key Points & Highlights: Debra discusses the pivotal role of technology in facilitating around-the-clock communication with patients. She emphasizes that "accessibility" is key to maintaining a strong practice and patient retention. At the heart of the discussion is the concept of "culture" within a dental practice. Nash believes that a strong, patient-centered culture, supported by intentional communication and a focus on the patient experience, is foundational to building a successful practice. "Culture is what drives the practice. It's what makes us move," she explains. A motivational tip from Nash focuses on the value of spending more time with patients to enhance treatment acceptance and patient loyalty. She advocates for no shortcuts in patient care. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.
In This Episode: This episode of the Happy Practice delves into the critical role of technology in enhancing the operations of modern dental practices. The conversation highlights the challenges dental practices face, the transformative impact of digital tools on efficiency, staff satisfaction, and patient care. Erika Pusillo, from Spodak Dental Group, shares her experiences and strategies in optimizing dental practice operations through innovative technology, emphasizing the importance of team adaptation and engagement in the digital age. Guest: Erika Pusillo leads a team at Spodak Dental Group, a bustling, multi-specialty dental practice. Her innovative management style focuses on using technology to improve practice operations, making her an influential figure in setting new operational standards in the dental industry. Erika's leadership has been pivotal in her practice's success, showcasing the importance of modern technology in enhancing patient and staff experiences. Key Points & Highlights: The discussion begins with an exploration of the critical role technology plays in advancing dental practice operations, highlighting Erika's firsthand experiences with implementing digital tools at Spodak Dental Group. A key statistic is shared, noting that 83% of staff who use new front office technology report growth in their practice, underlining the importance of technology in modernizing patient and team communication and improving overall efficiency. Erika outlines strategies for successfully integrating new technologies into dental practices, including assessing the practice's unique needs, addressing the most pressing issues first, and securing staff buy-in through clear communication and comprehensive training. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction. Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave Happy Practice Newsletter:Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.