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We spend too much time at work for it to be a miserable experience! Join JoDee Curtis and Susan White as they discuss human resources and leadership topics with a goal of creating work environments where people can find their joy. If you want to learn about important workplace topics with a splash of joy (and earn SHRM credit!) this is the show for you.
211 Episodes
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In this episode, JoDee and Susan discuss employee assistance programs with Brittany Mattfeld Craig, managing director at Global Impact. Topics include: What EAPs are The statistics on EAPs How modern workplaces support employees in need Employee Assistance Funds and why they're important How EAPs and EAFs fit into engagement and recruitment efforts How to measure the success of employee wellness offerings Tips for choosing a service provider In this episode's listener question, we're asked about advice for a president elect stepping into a role where the current president has not been effective. In the news, HR Morning recently shared 3 tips for hiring events. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-211-employee-assistance-programs/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-211-employee-assistance-programs/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early and ad-free access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss creating a mindset of growth and development with Kerrie Weinzapfel. Topics include: Saying "yes" to learning opportunities and adventures Encouraging and inspiring others to pursue growth Continuing to grow and learn, no matter our age Advice for listeners for their career and personal growth In this episode's listener question, we're asked about advice for people who feel like looking for a new job while still employed is "cheating." In the news, 87% of workers view soft skills as essential for career growth. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-210-saying-yes-to-personal-growth/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-210-saying-yes-to-personal-growth/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early and ad-free access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss interviewing best practices. Topics include: Top 10 interviewing techniques Our network's favorite interview questions Where we find joy in interviewing In this episode's listener question, we're asked about how to get along with people in the workplace you don't like (or who don't like you). In the news, JAN's new "Situations and Solutions" Accommodations Finder enables employers, HR professionals, caregivers, and people with disabilities to search real life examples of job accommodations. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-209-hrs-best-interview-techniques/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-209-hrs-best-interview-techniques/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss upskilling and reskilling with Kourtney McCauliff from Purple Ink. Topics include: The difference between upskilling and reskilling Why upskilling and reskilling are so important today How companies can assess which skills need to be developed How to implement upskilling and reskilling programs How to create a culture that embraces continuous learning The benefits of upskilling and reskilling How upskilling and reskilling can be measured Technology's role in upskilling and reskilling How employees can take ownership of their own upskilling and reskilling How upskilling and reskilling contribute to diversity and inclusion initiatives In this episode's listener question, we're asked about going from SHRM-CP to SHRM-SCP. In the news, 41% of parents say that most days they are so stressed they cannot function. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-208-upskilling-and-reskilling-employees/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-208-upskilling-and-reskilling-employees/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan share their advice for successful meetings. Topics include: 9 tips for effective meetings What a successful meeting agenda looks like How to approach meetings about topics that might involve strong feelings or emotions Building engagement with meeting participants What to do when a colleague never participates in meeting dialogue How to have more impact and less meetings How to feel empowered and speak up more in meetings Managing digital meetings How to cut someone off when they're speaking for too long Meeting etiquette tips In this episode's listener question, we're asked how AI plays a role in HR and whether it will take over HR jobs. In the news, in reaction to the death of a 35-year-old banker after consecutive 100-hour weeks at Bank of America, JPMorgan Chase has created a role to oversee junior bankers' well-being. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-207-how-to-run-effective-meetings/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-207-how-to-run-effective-meetings/ To get 0.75 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan talk about the impact of domestic violence on the workplace with Dr. Cassie Mecklenburg, Executive Director for domestic abuse center Sheltering Wings. Topics include: The statistics on domestic violence and work Why it's important to understand the impact of domestic violence on the workplace The two philosophies employers tend to gravitate to when thinking about domestic abuse How to start a conversation when you suspect or know a colleague is dealing with abuse How employers can appropriately help employees who are experiencing abuse How the workplace can help prevent abuse before it starts In this episode's listener question, we're asked how to get a manager to provide specific feedback. In the news, companies offering unusual benefits may see lower employee turnover. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-206-what-hr-and-leaders-should-know-about-domestic-violence/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-206-what-hr-and-leaders-should-know-about-domestic-violence/ To get 0.75 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
No more headaches with managing your leave process. Head over to Cocoon.com/hr to learn more and get up to a fifty percent implementation fee discount. In this episode, JoDee and Susan talk about how to recognize toxicity at work and what to do about it with consultant MeChelle Callen. Topics include: Subtle signs that a workplace might be toxic MeChelle's own experiences with toxic workplaces How to reclaim your space and maintain your sense of self-worth in a toxic workplace How leaders and organizations can create cultures that foster belonging In this episode's listener question, we're asked why companies are cutting back on DEI efforts when the benefits have been proven over and over. In the news, Australia has enacted a Right to Disconnect law. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-205-how-to-fix-toxic-workplaces/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-205-how-to-fix-toxic-workplaces/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
No more headaches with managing your leave process. Head over to Cocoon.com/hr to learn more and get up to a fifty percent implementation fee discount. In this episode, JoDee and Susan talk to Howie Gerver, founder of The Adam Project, about his mental health resource for job seekers. Topics include: The number of people living with anxiety and depressive disorders The mental health challenges faced by job seekers Why Howie started The Adam Project How The Adam Project helps job seekers How job seekers can find free mental health providers How employers can help candidates and employees with mental health challenges In this episode's listener question, we're asked whether it's better to stay with the same organization or to move every few years. In the news, workers ages 65 or older make up a larger portion of the age 55 or older workforce than they did in 2000. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-204-the-adam-project/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-204-the-adam-project/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
No more headaches with managing your leave process. Head over to Cocoon.com/hr to learn more and get up to a fifty percent implementation fee discount. In this episode, JoDee and Susan discuss how to facilitate individuals working through conflict with each other. Topics include: How much HR should be involved in employees' conflicts Guiding employees through resolving conflict on their own Our step by step approach for mediating conflict when employees can't resolve it on their own When that approach doesn't work Resources for conflict management In this episode's listener question, we're asked how to handle an assistant store manager who is accused of being manipulative and poorly behaved with staff in his location but great at managing up and explaining away incidents to higher management. In the news, the more flexible employers are with where and when their staff members work, the easier it will be to hire and retain employees. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-203-how-to-mediate-workplace-conflict/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-203-how-to-mediate-workplace-conflict/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
With our new JoyPowered® memberships, you can get perks like early access, lists of top takeaways, video recordings of episodes, bonus episodes, and more. To give you a taste of what members get, we're sharing last month's bonus episode with you! In this episode, Susan shares advice on change management. To sign up for a membership, visit https://patreon.com/joypowered To get 0.25 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/    Mentioned in this episode: The Kubler-Ross change curve: https://www.exeter.ac.uk/media/universityofexeter/humanresources/documents/learningdevelopment/the_change_curve.pdf 70% of major changes fail statistic: https://www.mckinsey.com/featured-insights/leadership/changing-change-management# The Readiness Ruler: https://www.centerforebp.case.edu/resources/tools/readiness-ruler
No more headaches with managing your leave process. Head over to Cocoon.com/hr to learn more and get up to a fifty percent implementation fee discount. In this episode, JoDee and Susan discuss employee resource groups (ERGs) with Andrew Holbrook, Chief Accessibility Officer at Wells Fargo. Topics include: Different names for employee resource groups The most common ERGs The responsibilities of Andrew's role as Chief Accessibility Officer The value of ERGs Where to start if you want to create ERGs in your organization How the business should engage with ERGs Concerns and problems that can surface with ERGs External resources for mapping out your ERG strategy ERG success stories In this episode's listener question, we're asked whether it's appropriate for an HR professional to have unprofessional social media in their personal lives. In the news, there's a rising trend in promotions without pay raises, or "dry promotions." Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-202-creating-and-administering-employee-resource-groups/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-202-creating-and-administering-employee-resource-groups/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at patreon.com/joypowered Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss the latest trends in employer health insurance plans with Erich Veigel from The MJ Companies. Topics include: Top employee benefit trends in 2024 The biggest change in healthcare Erich has seen in his career Challenges organizations face around their benefits programs Trends in employer health insurance plans Tips for employers about their benefits programs In this episode's listener question, we're asked for advice regarding problematic employees. In the news, we discuss the top concerns for employers in 2024. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-201-trends-in-employer-health-insurance-plans/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-201-trends-in-employer-health-insurance-plans/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Become a member to get early access to episodes, video versions, and more perks! Learn more at https://patreon.com/joypowered  Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss diversity, equity, and inclusion in the U.S. today with Joelle Emerson, Co-Founder and CEO of Paradigm. Topics include: How DEI is perceived in the U.S. workplace today What business leaders should be thinking about right now when it comes to DEI The biggest misconception about DEI Pushback against organizations' DEI efforts The risk of not dealing with some of the backlash from employees, investors, and political figures regarding DEI What HR professionals and business leaders can do to combat the DEI backlash What's working right now in advancing DEI efforts in organizations Belonging as a strategy In this episode's listener question, we're asked about how we selected our theme music. In the news, the mean distance from home to work has increased from 10 miles to 27 miles since 2019. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-200-dei-in-todays-work-environment/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-200-dei-in-todays-work-environment/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss pay transparency. Topics include: Some overall advice on compensation Laws requiring employers to publicly post salary ranges The benefits of pay transparency The results of pay transparency Communicating with employees about pay decisions In this episode's listener question, we're asked about book recommendations for the new world of telecommunication and online meetings. In the news, employees returning to the office want better spaces for collaboration and brainstorming. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-199-how-and-why-pay-transparency-works/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-199-how-and-why-pay-transparency-works/ To get 0.25 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss employee handbook best practices with expert Ken Siepman. Topics include: Responsibilities and requirements around employee handbooks Tips for creating employee handbooks that will actually be read and used The risks of not having an employee handbook Staying compliant with Section 7 of NLRA regarding protected concerted activity Suggestions for keeping your social media and professional conduct policies compliant Requirements for having employee handbooks available in different languages No swearing policies New items being included in handbooks In this episode's listener question, a few listeners asked us about what to do after having been written up. In the news, the EEOC reported that 18.8% of EEOC charges for the fiscal year ending September 30, 2022 were for religious discrimination. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-198-mitigating-risk-with-employee-handbooks/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-198-mitigating-risk-with-employee-handbooks/ To get 0.75 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss playing games at work with Alex Suchman, CEO and co-founder of BarometerXP. Topics include: The benefits of playing games at work Why many people are resistant to the idea of games and play at work Why you should bring more play into the workplace The best kinds of games to play with colleagues How games can complement other learning and development initiatives In this episode's listener question, we're asked about transitioning to workplaces that are willing to accept different forms of positions when the structure is very set on full-time. In the news, a survey by Fortune Magazine and CVS found that workers who are happiest took an average of 15 days of paid time off. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-197-building-thriving-teams-through-games-and-play/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-197-building-thriving-teams-through-games-and-play/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss how to quit a job in a professional way. Topics include: Why using quitting as an excuse to tell off your boss or organization isn't to your advantage Quitting horror stories Steps for quitting a job in a professional manner JoyPowered® quitting stories In this episode's listener question, we're asked about starting an AA meeting site in a workplace. In the news, a recent survey found that most US employees have lied on their resumes or in interviews. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-196-how-to-quit-your-job-without-burning-bridges/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-196-how-to-quit-your-job-without-burning-bridges/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss the burnout and empathy fatigue often felt by HR professionals with empathy expert and Holistic Lifestyle Coach Liesel Mertes. Topics include: Signs you may be experiencing burnout Some of the causes of burnout Why HR professionals may be particularly vulnerable to burnout How to demonstrate empathy when you're not feeling it in the moment How to fight through mental or emotional health exhaustion to bring your best self to work Mistakes HR professionals make when trying to demonstrate empathy Advice for listeners feeling empathy fatigue What to do when you're experiencing burnout How to help employees avoid burnout In this episode's listener question, we're asked about the most effective interview formats for virtual interviews. In the news, we discuss Lifestyle Spending Accounts (LSAs). Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-195-how-to-handle-hr-burnout-and-empathy-fatigue/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-195-how-to-handle-hr-burnout-and-empathy-fatigue/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss neurodiversity in the workplace with experts Jeff Gibbard and Sarah Ohanesian. Topics include: The benefits of a neurodiverse workplace Why you should encourage neurodiversity in your workplace How to support neurodiversity in the workplace The key terms to know when talking about neurodiversity How brains work differently How to be more curious about neurodiversity in a work setting How companies can plan and work to be more neuroinclusive In this episode's listener question, we're asked about HR resources. In the news, a Preply survey shows what quitting looks like worldwide and how well (or not) employees are handling it. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-194-how-neurodiversity-impacts-productivity-culture-and-retention/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-194-how-neurodiversity-impacts-productivity-culture-and-retention/ To get 0.50 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
In this episode, JoDee and Susan discuss incorporating nature into your workspace with Stephanie Carlson, owner of Naturspire. Topics include: Why you should have art and plants in your workspace What biophilic design is The benefits of adding nature to the interior design of a workspace What to do if you don't have a green thumb or time to take care of plants How Naturspire incorporates nature into workspaces In this episode's listener question, we're asked about networking while still employed in a way that won't endanger your current position. In the news, 30% of employers have not responded meaningfully to ageism in the workplace. Full show notes and links are available here: https://getjoypowered.com/show-notes-episode-193-nature-in-the-workplace/ A transcript of the episode can be found here: https://getjoypowered.com/transcript-episode-193-nature-in-the-workplace/ To get 0.25 hour of SHRM recertification credit, fill out the evaluation here: https://getjoypowered.com/shrm/ Connect with us: @JoyPowered on Instagram: https://instagram.com/joypowered @JoyPowered on Facebook: https://facebook.com/joypowered @JoyPowered on LinkedIn: https://linkedin.com/company/joypowered Sign up for our email newsletter: https://getjoypowered.com/newsletter/ 
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