The Payments Show Podcast

<p>The Payments Show helps businesses learn how to use the latest payments and financial technology to increase sales conversion and cut costs. Hosted by Satwant Phull.</p>

Fan Dollars, Creator Smiles: destream’s Payments Platform for Content Creators - with Tachat Igityan

In episode 100 of The Payments Show Podcast, I spoke to Tachat Igityan who is the Founder of destream. destream is a financial platform for content creators which revolutionises the way content creators receive payments and donations. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/100 Summary of topics discussed: (01:41) - Guest Introduction: Tachat Igityan (Founder, destream) (03:52) - Payment Challenges Faced by Content Creators (05:27) - Origin Story: Fru...

07-31
44:54

From Store to Door: Nextuple's Omnichannel Order Management System - with Das Pattathil

In episode 99 of The Payments Show Podcast, I spoke to Das Pattathil who is the Co-Founder & Head of Product at Nextuple. Nextuple helps retailers transform their legacy Omnichannel Order Management systems using microservices. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/99 Summary of topics discussed: (00:36) - Guest Introduction: Das and Nextuple (01:03) - Understanding Nextuple's Mission (01:42) - Challenges in Retail Fulfilment (02:12) - Importanc...

07-27
33:39

Fill Up, Cash In: How Yes Rewards Keeps Motorists Coming Back

In episode 98 of The Payments Show Podcast, I spoke to Suryaveer (Suri) Singh who is the Head of Loyalty CRM & Data at the Emirates National Oil Company (ENOC). Suri manages the ‘Yes Rewards’ fuel loyalty program at ENOC. Yes Rewards allows customers to benefit from exclusive offers and deals across Yes participating brands and earn points for all customer purchases within the network. VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/98 Summary o...

07-24
32:37

The Importance of UX, UI and Design in Payments - with XData Group

In episode 97 of The Payments Show Podcast, I spoke to Donat Husjainov, who is the Chief Product Officer at XData Group. XData Group is a B2B software development company that offers cutting-edge technology solutions exclusively for banks including UX/UI design, product prototyping, MVP creation and much more. VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/97 Summary of topics discussed: 00:19 - Guest Introduction: Donat from xData Group 00:57...

07-21
41:07

Pioneering Financial Mobility: Inside Atomic Financial with Jordan Wright

In episode 96 of The Payments Show Podcast, I spoke to Jordan Wright who is the CEO and Co-Founder of Atomic Financial. Atomic Financial has recently introduced a solution called PayLink which offers businesses the ability to offer customers recurring bill pay, updating payment methods, and managing subscriptions. VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/96 Summary of topics discussed: 00:19 - Guest Introduction: Jordan Wright 00:55 - Atomic F...

07-11
31:11

From Disputes to Dollars: Unveiling Chargeback Strategies - with Chargeback Gurus

In episode 95 of The Payments Show Podcast, I spoke to Rodrigo Figueroa who is is the COO at Chargeback Gurus. Chargeback Gurus helps businesses to prevent chargebacks and recover more revenue with flexible technology solutions. VIDEO Version and PDF Transcript: Video: https://thepaymentsshow.substack.com/p/95 Summary of topics discussed: 01:26 - Global Fintech Insights 02:47 - Exploring International Payment Systems 05:12 - Chargeback Gurus Overview 05:40 - The State of Chargebacks 2024 ...

06-30
55:15

How To Accept Bitcoin and Crypto Payments with BitPay

In episode 94 of The Payments Show Podcast, I spoke to Merrick Theobald who is the VP of Marketing at BitPay. BitPay is a payment platform that enables businesses to accept bitcoin and other popular cryptocurrencies as a form of payment. VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/94 Summary of topics discussed: (00:43) - Bitcoin's Price Surge: A Crypto Update (01:11) - Introducing BitPay and the Crypto Payment Landscape (02:52) - The Surpri...

05-05
38:14

MangoPay: Modular Payment Solutions for Marketplaces

In episode 93 of The Payments Show Podcast, I spoke to Francesc Altisent who is the VP of Product at Mangopay. Mangopay provides a modular payment infrastructure for the world's largest marketplaces and platforms. VIDEO Version: - click here https://thepaymentsshow.substack.com/p/93 Summary of topics discussed: (00:23) - Introducing Francesc and Mangopay (00:44) - Surprising Stats on Online Marketplaces (01:06) - The Expansive Reach of Marketplaces (01:47) - Diversifying Beyond Big...

05-01
35:02

Navigating B2B Fraud with Trustmi

In episode 92 of The Payments Show Podcast, I spoke to Juliana Pereira who is the SVP of Marketing at Trustmi. Trustmi is a payment security solution that protects businesses from losing money through cyberattacks, internal collusion, human error, and ensuring payments go to the right place. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/92 Summary of topics discussed: (00:46) - Exploring Trustmi's Mission and Impact (02:04) - The Staggering Cost of Paymen...

04-28
42:42

Tech on Tap: Payment Modernization for SMBs with Swoop Finance

In episode 91 of The Payments Show Podcast, I spoke to George Csahiouni who is the CEO at Swoop Finance Swoop Finance helps Small to Medium businesses upgrade, replace, or acquire new technology on a low monthly payment plan. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/91 Summary of topics discussed: (01:16) - Introduction to Swoop Finance (02:06) - The Growing Market of POS and PaaS (03:50) - What Sets Swoop Apart in the Marketplace (04:50) - Exploring ...

04-24
42:53

E90 - Settle Now. Pay Later: Fuelling Strategic Growth with Settle

In episode 90 of The Payments Show Podcast, I spoke to Warren Brown who is the Head of Product at Settle. Settle is an all-in-one payments solution for growing consumer brands. It offers Payments, AP automation, Working Capital and more. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/90 Summary of topics discussed: (00:21) - Introduction (00:57) - Overview of Settle: Revolutionising E-commerce Growth (01:55) - Settle's Impact and Growth Trajectory (02:51) ...

04-21
42:50

Beyond the Password: Prove’s Take on Modern Authentication

In episode 89 of The Payments Show Podcast, I spoke to Tim Brown who is the Global Identity Officer at Prove. Prove is one of the world’s most accurate identity verification and authentication platforms. It is used by thousands of businesses across many industries including e-Commerce, Financial Services, Healthcare and Gaming. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/89 Summary of topics discussed: (00:43) - Meet Tim Brown: Global Identity Offi...

03-31
48:23

Cash in the Cloud: Paysafe’s Secure E-Money Services

In episode 88 of The Payments Show Podcast, I spoke to Megan Oxman who is SVP of Product and Experience at Paysafe. Paysafe offers capabilities in payment processing, digital wallets, and online cash solutions. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/88 Summary of topics discussed: (00:29) - Start (00:56) - Paysafe Overview (01:57) - Stats: The Importance of Offering Diverse Payment Options (03:04) - Exploring PaySafe's Digital Wallets and eCa...

03-24
30:43

Navigating the Chargeback Storm: Winning the Battle with Chargeflow

In episode 87 of The Payments Show Podcast, I spoke to Dan Moshkovich, VP of Marketing at Chargeflow. Chargeflow helps eCommerce brands recover chargebacks automatically using AI and software. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/87 Summary of topics discussed: (00:21) - Start (01:09) - Chargeback Stats (05:04) - 80/20: "Friendly" Fraud vs "Real" Fraud (08:50) - Easier Than Ever To File a Chargeback (11:26) - Differing Win Rates in Different Indu...

03-03
46:14

The Role of IP Geolocation in E-commerce: Fraud, Ad Targeting, Content Localization

In episode 86 of The Payments Show Podcast, I spoke to Jonathan Tomek who is the Vice President of Research & Development at Digital Element. Digital Element empowers businesses to extract actionable insights from a consumer’s internet connection, leveraging their IP address. These insights encompass location, connection type, demographic data, VPN usage, and proxy details. By harnessing this data, businesses can enhance ad targeting precision, optimize content localization,...

02-18
37:22

The Future of Loyalty Programs: A Conversation with Len Covello from Engage People

In episode 85 of The Payments Show Podcast, I spoke to Len Covello who is the Chief Technology Officer at Engage People Engage People provides loyalty solutions to businesses, enabling members to earn and redeem rewards. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/85 Summary of topics discussed: (00:59) - Stats on Loyalty Points (01:50) - Company Overview: Engage People (04:41) - The Power of Brand Trust in Loyalty Program (05:46) - The Importance of Seaml...

02-11
35:35

FIAT Ventures: How an Emerging VC Fund is Supporting and Growing the Next Generation of Payment Innovators

In episode 84 of The Payments Show Podcast, I spoke to Alex Harris who is a Co-founder at FIAT Ventures. FIAT Ventures is a Venture Capital company based in Silicon Valley which has a unique method of working closely with their portfolio companies compared to other VC firms. This discussion ranges from the unusual journey Fiat Ventures took into the world of venture capitalism, to their insights into specific payment companies they have backed and the dynamics of those partnerships. ...

12-12
46:17

IDology: How to VERIFY Your eCommerce Customers Without Compromising SECURITY or CONVENIENCE - Heidi Hunter, Chief Product Officer

In episode 83, I speak to Heidi Hunter, Chief Product Officer at IDology, about how their platform helps businesses to create frictionless and secure eCommerce customer experiences. We discuss how the platform provides many features including dynamic Knowledge-based Authentication, Transaction Monitoring, document authentication, biometric verification and many others to streamline checkout processes, increase conversions and prevent fraud. We also discuss the challenges and opportunities o...

11-21
54:24

Staitment: The ULTIMATE AI Tool for Finding Cheaper Payment Processing – with Michael Seaman, CEO

In episode 82 of The Payments Show Podcast, I spoke to Michael Seaman who is the CEO of SwipeSum. SwipeSum a technology company that helps businesses find the most cost-effective merchant services and payments solutions through it’s AI solution called Staitment. Staitment helps merchants to find the best solutions in seconds compared to manual audits which can take many weeks or months. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/82 Summary of topic...

11-14
36:59

Upsell and Cross-Sell from Shopify Order Tracking Pages with Rush

In episode 81 of The Payments Show Podcast, I spoke to Mike Savoff who is the Shopify Marketing Strategist at Rush Rush is an app that helps e-commerce brands to increase revenue by turning one-time buyers into repeat customers through shipping notifications that take customers to high-converting and well-crafted tracking pages filled with upsells and cross-sells. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/81 Summary of topics discussed: (00:48) - Intro...

11-02
34:22

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