Navigating the Chargeback Storm: Winning the Battle with Chargeflow
Description
In episode 87 of The Payments Show Podcast, I spoke to Dan Moshkovich, VP of Marketing at Chargeflow.
Chargeflow helps eCommerce brands recover chargebacks automatically using AI and software.
VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/87
Summary of topics discussed:
(00:21 ) - Start
(01:09 ) - Chargeback Stats
(05:04 ) - 80/20: "Friendly" Fraud vs "Real" Fraud
(08:50 ) - Easier Than Ever To File a Chargeback
(11:26 ) - Differing Win Rates in Different Industries
(16:37 ) - Solution Overview: 100% Success-based Fees Only
(21:53 ) - ChargeResponse and ChargeScore
(26:25 ) - Human Last Line of Defence
(27:40 ) - Chargeflow Alternatives: Their Weaknesses
(30:30 ) - Getting Started with Chargeflow
(32:29 ) - Customer Success Stories
(34:07 ) - Scams and Frauds: Organized Crime is a Major Threat
(37:51 ) - "To Catch a Fraudster" Podcast
(39:11 ) - Chargebacks Are NOT a "Cost of Doing Business"
(41:15 ) - Chargeflow in 2024 and Beyond
(42:27 ) - Chit Chat
Details:
- Recorded on 28 Feb 2024
- Host: Satwant Phull
- Guest: Dan Moshkovich, VP of Marketing, Chargeflow
[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Chargeflow: chargeflow.io | @chargeflowhq
United States
