Upsell and Cross-Sell from Shopify Order Tracking Pages with Rush

Update: 2023-11-02

Description

In episode 81 of The Payments Show Podcast, I spoke to Mike Savoff who is the Shopify Marketing Strategist at Rush

Rush is an app that helps e-commerce brands to increase revenue by turning one-time buyers into repeat customers through shipping notifications that take customers to high-converting and well-crafted tracking pages filled with upsells and cross-sells.

VIDEO and PDF Transcript:
- click here https://thepaymentsshow.substack.com/p/81

Summary of topics discussed:
(00:48 ) - Introduction and Guest Welcome
(02:05 ) - Introduction to Rush App
(02:54 ) - The Importance of Customer Loyalty
(03:16 ) - Stats: Shipping vs Marketing Emails, and ROI
(04:16 ) - D2C Brands: Fashion, Clothing, Jewellery
(04:45 ) - The Power of Delivery Notifications
(05:53 ) - The Impact of Customer Service and Tracking Inquiries
(06:14 ) - The Role of Upsells and Cross Sells
(11:21 ) - Notifications, Customer Reviews and Carriers
(15:13 ) - The Benefits for End Users: Delivery Anxiety > Delivery Anticipation
(18:05 ) - Case Studies and Success Stories
(22:45 ) - Customer Lifetime Value is The Most Important Metric
(24:18 ) - Differentiation: Rush vs Other Solutions
(27:45 ) - Founding Story
(31:30 ) - The Future
(32:44 ) - Chit Chat
And much more…

Details:
- Recorded on 04 Oct 2023
- Host: Satwant Phull
- Guest: Mike Savoff, Shopify Marketing Strategist, Rush

[Next Steps]
- Get in touch with Satwant: digitalmoneylab.com
- Rush: rush.app | @tryrushapp