This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Vicki Freed, Royal Caribbean International’s Senior Vice President of Sales, Trade Support and Service. With a career spanning more than four decades, Vicki has become one of the most respected leaders in cruising and one of the strongest advocates for travel advisors.In this episode, Vicki reflects on her path from selling travel in her early 20s to leading sales at two of the world’s biggest cruise lines. She shares why relationships have always mattered more than titles, how Royal Caribbean stood by advisors during the pandemic, and why she believes kindness and compassion should guide leadership.They also explore:The evolution of the travel advisor’s role from agent to trusted advisorHow Royal Caribbean has invested in supporting advisors long-termThe cruise industry’s biggest opportunities for growth and new-to-cruise clientsInnovation at sea, from Perfect Day at CocoCay to Icon of the SeasWhy entertainment, luxury suites, and even shipboard dogs are redefining the cruise experienceHow perspective, gratitude, and “mental muscles” help leaders navigate stressVicki also shares the philosophy that drives her work: travel advisors aren’t just booking trips, they’re memory doctors, creating life-changing moments that clients will never forget.
What’s the difference between starting your own travel business and joining an existing agency as a booking member? In this episode, Meredith Calloway sits down with Stephanie Jones, Membership Development Specialist at Gifted Travel Network, to unpack the two paths into the travel industry and what it takes to succeed. From her firsthand experience as both a booking member and now the person who interviews prospective Travel MBA applicants, Stephanie shares insights on Jumpstart, selling luxury travel, and building lasting relationships. This week on The Travel Business Unpacked podcast, Meredith is joined by Stephanie Jones, Membership Development Specialist at Gifted Travel Network. Stephanie came to GTN after her own experience as a booking member with The Travel Boutique, where she discovered both the rewards and realities of working as a travel advisor. Now, she’s the first point of contact for aspiring advisors exploring GTN’s Travel MBA program. In this episode, Stephanie shares her unique perspective on the two distinct paths into the travel industry, building your own business versus joining as a booking member, and why both have an important place in the profession. She also reflects on what she’s learned from auditing the Travel MBA program, including the emotional impact of Jumpstart, the value of relationships in luxury travel, and why selling early is essential to long-term success.Stephanie also shares her own adventurous spirit—from becoming a licensed pilot to planning her dream trips—and how her journey continues to shape her role in helping new advisors take their first steps.
This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Christina Vieira of Showcase the World Travel. What began as a Disney-focused side hustle quickly grew into a thriving family travel business with a clear brand, strong systems, and a loyal client base. Christina shares how she built her business around busy moms, created a funnel that works, and turned marketing into her zone of genius.In this episode, Christina explains why strategy matters more than instant gratification, how she grew through a pandemic-era launch, and what it really takes to scale with a team. She also talks candidly about balancing business ownership with motherhood, and why she believes in teaching kids to travel early and often.They also explore:How to design lead magnets and funnels that actually convertTurning Disney clients into long-term, repeat travelersThe role of automation and email sequences in building relationshipsCharging fees confidently in a crowded Disney marketBuilding a team that aligns with your core valuesWhy systems, boundaries, and trust are the keys to growthFrom marketing brilliance to meaningful family moments, Christina’s story is a practical, inspiring look at building a business that supports both clients and your life.🔗Showcase The World Travel: https://showcasetheworld.com/
This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Tammy and Justin Murphy, the mother–son duo behind VIP Travel Experience. Over the past decade, they’ve built a thriving, referral-based luxury travel business rooted in trust, creativity, and shared passion. What started as Tammy taking over a small agency from her brother has evolved into a multi-million-dollar company with a team of seven, top producer status, and clients who return year after year.In this episode, Tammy and Justin reflect on the lessons of building a family-run business, from balancing roles and responsibilities to navigating growth and hiring. They share how Tammy’s early passion for Italy shaped their brand, how Justin brought fresh energy and detail-oriented expertise, and why their group trips have become a signature part of their success.They also explore:What it really takes to grow from solo advisor to thriving teamThe challenges and rewards of running a business with familyWhy referrals and long-term client relationships drive sustainable growthThe evolution of group travel and how to make it a profitable nicheTheir most meaningful “pinch me” travel momentsWhether you’re dreaming of bringing family into your business or curious about scaling beyond solo, Tammy and Justin’s story is a candid look at what it means to build a business that lasts.🔗VIP Travel Experience: https://www.viptravelexperience.com/
Behind every travel advisor’s success is an organization fighting for the profession. Meredith chats with ASTA President & CEO, Zane Kerby, about why ASTA matters, how it’s protecting advisors at every level, and the real stories of wins that keep this industry thriving.Learn more: https://www.asta.org/
This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Travel MBA alum, longtime GTN mentor, and cruise expert, Celeste Auger Munshi of Indulgent Voyages. In this episode, Celeste shares how she moved from corporate structure to entrepreneurship, why cruises are one of the most versatile and lucrative products for advisors to sell, and how she has built a successful business while navigating the realities of being a caregiver.Topics covered in this episode include:Dispelling common cruise misconceptions and finding the right fit for every travelerHow to grow a business through referrals, repeat clients, and deep relationshipsDesigning a sustainable business model around your capacity and prioritiesThe unique flexibility of travel advising for different life stages and needsFrom multi-generational vacations to once-in-a-lifetime expeditions, Celeste’s story shows how you can create meaningful travel experiences for clients while building a business that works for your unique life circumstances.🔗Indulgent Voyages: https://www.indulgentvoyages.com/
What happens when you blend a deep love for travel, a calling for community, and a background in ministry? This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Stacey and Fred Baker of Dogwood Travel Designs. In this episode, you’ll hear how the Bakers went from Disney family vacations to full-time travel entrepreneurship, carving out a niche in luxury faith-based group travel. They share how their son’s unique needs inspired Stacey’s start, how Fred’s pastoral background shapes their business vision, and how they’ve grown into a powerful team with complementary strengths. They also unpack mindset shifts around money and faith, the long game of growing group travel, and how the right community makes all the difference, especially when life throws you a curveball. Whether you're a solo advisor or building something with a partner, this conversation offers thoughtful insight into what it really takes to build a meaningful, sustainable travel business.Website: https://www.dogwoodtravel.com/Instagram: www.instagram.com/dogwoodtraveldesigns/
This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Erin Camin of Brilliant Escapes. After a decade in the New York ad world, Erin Camin took a six-month sabbatical that turned into ten months of slow travel and soul searching, ultimately leading her to build her own boutique travel business. In this episode, Erin shares her journey from burnout to business owner, how she navigated a pandemic-era pause, and the patient growth it took to find her niche in luxury dive trips.They also explore:How to align your travel business with your personal values and lifestyleStrategies for destination matching and creating tailored client experiencesThe realities of running a travel business while working full-timeRedefining luxury travel through personalization, connection, and thoughtful pacingWhether you’re just starting out or figuring out your next chapter, Erin’s story will inspire you to trust your instincts, take the leap, and design a business that fits the life you want.🔗Brilliant Escapes: https://brilliantescapes.com/
After 30 years in IT, Alex Worlow made a bold career pivot into luxury travel -and never looked back. In this episode, he shares how a foundation in business helped him build a travel company with staying power, why support and mentorship were critical to his growth, and how shifting his mindset transformed his client base and revenue. We explore: - Why the right host agency can accelerate your success - The transition from selling travel to designing experiences - How to stop chasing volume and start increasing value - How Alex and his wife divide strengths to run their business - ...And lessons learned from a travel mishap in BarcelonaFollow Alex and Storyline Travel: Website: https://www.storylinetravel.com/Instagram: https://www.instagram.com/storyline_travel/
In this inspiring episode of Travel Business Unpacked, host Meredith Calloway sits down with Dianna Hetzel, founder of Mer Bleue Travel, to explore how a former educator and mom turned her love for healing travel into a luxury brand rooted in purpose.Dianna shares how a deeply personal trip helped her process grief, how travel shaped her children into globally-minded changemakers, and how launching a travel business gave her new identity and freedom as an empty nester. From building a brand that “makes everything feel beautiful” to overcoming mindset hurdles around pricing and self-worth, this conversation is packed with honesty, clarity, and vision.Whether you're dreaming of starting your own travel business or looking for deeper meaning in the one you’ve built, this episode is a must-listen.Follow us on social media:FacebookInstagramLinkedIn
Host Meredith Calloway welcomes Tracy Husted of Legacy Travel Designs for a heartfelt conversation about building a travel business with intention. Tracy shares how she balanced part-time teaching with co-founding a successful agency, why she finally resigned from a 30-year education career, and how her grandmother’s legacy continues to shape her vision. Whether you’re side-hustling or standing at the edge of a big leap, Tracy’s story is a powerful reminder that success isn’t always fast—but it is worth it.Follow us on social media:FacebookInstagramLinkedIn
In this inspiring episode of Travel Business Unpacked, host Meredith Calloway sits down with Erica Davies, founder of The Well Traveled Soul, to explore her journey from corporate life to luxury travel entrepreneurship. Erica shares how becoming a mother shaped her professional path, why branding with heart is non-negotiable, and how honoring her father’s passion for travel gave her business its soulful name.Together, Meredith and Erica unpack how to build a purposeful, profitable travel business—one rooted in aligned clients, smart boundaries, and deep personal meaning. From launching a luxury brand to dreaming of a brick-and-mortar travel haven, Erica's story will inspire you to think big, stay grounded, and always lead with your why.Follow us on social media:FacebookInstagramLinkedIn
In this inspiring episode of Travel Business Unpacked, host Meredith Calloway sits down with Matthew Upchurch, CEO and Chairman of Virtuoso, to explore the evolving world of luxury travel. Matthew shares his insights on what it means to truly deliver value as a trusted travel advisor, why now is the perfect time to lean into selling luxury, and how human connection remains the ultimate differentiator in a world of automation. From the importance of confidence and mindset to building a seven-figure travel business, this conversation is packed with wisdom for both new and seasoned advisors. Tune in to discover how to elevate your business, serve clients at the highest level, and create a life you love through travel entrepreneurship.Follow us on social media:FacebookInstagramLinkedIn
In this heartwarming and wisdom-filled episode, Meredith Calloway sits down with GTN's beloved Lisa Fletcher — affectionately known as “Mama Bear” — to unpack her incredible journey through the travel industry.From her early days in medical technology to a life-changing trip to Hawaii that ignited her career in travel, Lisa shares how she followed her intuition, built a thriving business, and eventually became the very first member of Gifted Travel Network.Together, they dive deep into:What makes a host agency truly exceptionalHow GTN grew from a bold idea to a thriving communityLisa’s behind-the-scenes role in member experience and escalationsThe difference between advisors who thrive and those who stallWhy courage, community, and action are at the heart of entrepreneurial successWhether you're just starting out or scaling to seven figures, Lisa’s story is a reminder that trusting your gut — and finding the right people — can change everything.Follow us on social media:FacebookInstagramLinkedIn
In this inspiring episode of Travel Business Unpacked, Meredith Calloway sits down with Kerry Mooneyham of Midwest Travel Solutions to explore her unique journey from a 25-year career as a litigation paralegal to becoming a successful travel advisor. Kerry shares the pivotal moments that led her to turn her passion for travel into a thriving business, the importance of continuing travel education, and the value of building strong client relationships. Dive into Kerry’s love for the South Pacific, her memorable travel experiences—including a transformative trip to Tahiti and an unforgettable expedition to Antarctica—and her advice for travel entrepreneurs on scaling their business and embracing systems. Whether you’re just starting out or looking to grow, Kerry’s story offers valuable insights on following your heart in travel entrepreneurship while delivering exceptional experiences for your clients.Follow us on social media:FacebookInstagramLinkedIn
From classroom to concierge—Bryant Wood’s journey into the travel industry is anything but traditional. In this episode, we sit down with the founder of The Travel Boutique to explore how she made the leap from teaching and direct sales to launching a thriving luxury travel business that blends flexibility, personal growth, and deep client connection.Bryant opens up about what it really took to shift careers: the mindset changes, the learning curves, and the community support that helped her build confidence as a business owner. She shares how Gifted Travel Network's coaching and resources empowered her to embrace financial strategy, understand her value, and stop treating her business like a side hustle.We also dive into her passion for building strong relationships—with both clients and luxury travel partners—and why intentional networking has played such a key role in her success. Plus, Bryant reflects on what it’s like juggling business ownership with being a mom, the lessons she’s learned about boundaries and balance, and what’s next as she looks to grow her team.Whether you’re considering a career pivot, dreaming of starting your own agency, or just want to hear a real, relatable story of transformation—this episode will leave you inspired and energized.The Travel Boutique - https://thetravelboutique.net/Follow us on social media:FacebookInstagramLinkedIn
What do doll sculpting, million-dollar sales, and helicopter landings on glaciers have in common? Cathy Rowland. In this inspiring episode of Travel Business Unpacked, host Meredith Calloway sits down with Cathy, the powerhouse behind Amore Travel Design, to unpack her incredible journey from running a doll-making business to becoming a top-producing luxury travel advisor generating over $3 million in annual sales.Cathy shares how she rebuilt her career by following her passion for travel, the moment she realized systems and automation were the key to scaling, and what it's really like to work alongside her husband in business (hint: it includes golf, grandkids, and a whole lot of teamwork). From her first uncomfortable fam trip to Egypt to dreaming up a digital nomad life in Italy, Cathy’s story is as real as it is remarkable.Whether you're just getting started or looking for ways to take your travel business to the next level, this episode is packed with hard-earned wisdom, practical systems advice, and a reminder that it’s never too late to build a business—and a life—you love.Amore Travel Designs - amoretraveldesigns.comFollow us on social media:FacebookInstagramLinkedIn
In this inspiring episode of Travel Business Unpacked, we sit down with Brittani Robertson, the powerhouse behind B Luxe Escapes. From growing up in a military family to raising four young kids and building a beautifully branded travel business, Brittani shares how she’s carved out a fulfilling career that blends passion, purpose, and plenty of planning.She opens up about how her early travel experiences shaped her worldview, the challenges and joys of starting a business while pregnant, and the boundaries she set to stay balanced and avoid burnout. We also unpack her intentional branding process, how she uses Instagram as a digital storefront, and the secret behind her annual group trips that clients can’t stop raving about.Whether you're a parent, a travel advisor, or an aspiring entrepreneur, Brittani’s story is a masterclass in building a business and life on your own terms.Ready to professionalize your passion for travel? Get started atwww.giftedtravelnetwork.comB Luxe Escapes: https://bluxeescapes.com/Follow us on social media:FacebookInstagramLinkedIn
In this special episode of Travel Business Unpacked, host Meredith Calloway sits down with GTN’s Director of Engagement, Shannon Cunningham, to celebrate the heart and soul of the industry: the travel advisor. As we kick off Travel Advisor Appreciation Week, Meredith and Shannon unpack what it really means to be a travel advisor—not just an agent, but a designer, project manager, and relationship builder. They share stories of transformation, personal growth, and real impact—and why this profession is more vital than ever.Ready to professionalize your passion for travel? Get started atwww.giftedtravelnetwork.com.Follow us on social media:FacebookInstagramLinkedIn
In this episode of Travel Business Unpacked, Meredith sits down with the powerhouse duo behind Travel Business University—Amy Pearson-Jensen and Amy Kaufman Relihan. Together, they unpack what it really takes to go from aspiring travel advisor to successful entrepreneur. From navigating fear to scaling a six-figure business, they share real stories, breakthroughs, and the importance of coaching, community, and mindset.Ready to professionalize your passion for travel? Get started atwww.giftedtravelnetwork.com.Follow us on social media:FacebookInstagramLinkedIn