Untangled

<p>State and local governments provide vital services to their citizens and keep them safe. They are also one of the largest employers in the country. They employ about 14 million people in the US, not including public schools and hospitals. However, they’re also wrought with antiquated systems, broken processes, paperwork overwhelm, lack of transparency, and underutilization of intelligent technologies.<br><br>If you are a municipal leader, everyday citizen, or work for a state or local government across the US, you’ve come to the right place! Welcome to Untangled, a podcast for municipal leaders, IT managers, CIOs, and city or county council members that focuses on trends in government IT and its current best practices and challenges. Hosted by Abhijit Verekar, the show features special guests from various municipal agencies across the US, team members at Avèro Advisors, and other experienced professionals in the field to share their insights on how to untangle problems and make the Government more innovative and more efficient.</p>

RFP Design: What Government Consultants Wish You Knew

Join Megan Seaton and Lexi Webster from Avèro Advisors in a candid discussion that sheds light on vendors' complexities and frustrations when responding to Requests for Proposals (RFPs). In this enlightening podcast, our Business Development Manager and Proposal Coordinator unveil their top five pet peeves, ranging from vague project scopes to the hurdles of physical submission requirements. Delving into the critical need for clear communication and realistic timelines, they advocate for a mo...

02-09
56:32

Visionary Ventures Entrepreneurial Strategies for PHA Leaders

In this insightful episode, AV and Robert delve into the evolving dynamics of public housing agencies (PHAs). They emphasize PHA executives' need to adopt an entrepreneurial mindset to navigate the sector's changing landscape adeptly. Key discussion points include:Branding and Marketing: The conversation underlines the significance of effective branding and marketing strategies in enhancing the growth and efficiency of PHAs.Strategic Planning: AV and Robert stress the importance of strategic ...

02-02
34:27

Navigating Digital Transformation in K-12 Education: Challenges and Opportunities

In this insightful episode of "Untangled," AV explores the crucial role of digital transformation within the K through 12 educational landscape. He delves into the necessity of strategic planning and seamless technology integration into the educational framework. The discussion revolves around the involvement of all stakeholders in this transformative journey.A key focus of the episode is the impactful role of AI and machine learning in revolutionizing K through 12 curricula. AV sheds light o...

01-26
27:22

Public Safety Technology Strategy

Join us in this insightful episode as we sit down with Robert, Director of Advisory Services at Avèro Advisors, and AV, CEO of Avèro Advisors. They delve into the critical topic of IT modernization within public safety. This conversation is a must-listen for anyone interested in the intersection of technology and first responder operations.Essential points covered include the vital need for reliable and effective technology for first responders, whose reliance on their equipment is paramount....

01-19
21:10

Solo Broadcast: Mastering the ERP Checklist Essentials

Join the exclusive live broadcast led by AV, CEO of Avèro Advisors, as we explore the critical essentials of ERP systems. This insightful session, mainly designed for public sector professionals, will feature a thorough walkthrough of our live ERP checklist. It's a unique opportunity to deepen your understanding of Enterprise Resource Planning strategies, align with best practices in public sector consulting, and have your questions answered by an industry expert. Enhance your ERP knowledge w...

01-12
52:49

Building a Robust ERP Implementation Team

In a live stream discussion, Avero Advisors CEO Abhijit Verekar, Megan Seaton Business Development Manager, and Director of Advisory Services Robert Kornovich discussed the importance of building a robust implementation team for ERP (Enterprise Resource Planning) projects. They emphasized the need for a project sponsor, a project champion, and a change management lead. They also highlighted the importance of defining roles and responsibilities early on, and ensuring that everyone is pul...

01-05
52:12

The Strategic Vision: Aligning ERP Modernization with Public Sector Organizational Goals

In an Avero Advisors Live broadcast, the Megan & AV discussed the importance of strategic visioning in digital transformation projects. They emphasized the need for a clear vision and understanding of the desired outcomes before embarking on such projects. The role of the CIO was highlighted as crucial, but it was noted that they should not be expected to understand every aspect of the business. The speakers also stressed the importance of regular communication and engagement with stakeho...

12-29
53:51

360° Readiness Check: Preparing for Software Implementation Across Operations, Data, and Teams

In a live stream discussion, Megan Seaton, Business Development Manager, and Katie Connatser, senior project manager at Avèro, discussed the importance of readiness checks before implementing new software systems in local government entities. They emphasized the need for stakeholder engagement, understanding organizational needs, and assessing data readiness. They also highlighted the importance of building a diverse implementation team and addressing potential resistance to change. They sugg...

12-22
54:36

Streamlining Workflows and Boosting Interdepartmental Collaboration with ERP Systems

In a livestream discussion, Megan and AV discussed the importance of planning and preparation before implementing an Enterprise Resource Planning (ERP) system. They emphasized the need to understand current systems and processes, create a vision for the future, and align executives with the project's goals. They also highlighted the importance of communication and change management strategies to address fears and resistance that often come with significant technological changes. They advised ...

12-15
53:44

Project Governance and Stakeholder Management in IT Change Initiatives

In a live broadcast, AV & Andrew discussed the importance of governance in IT project management, particularly in ERP implementations and digital transformations. They emphasized the need for executive alignment and internal processes to ensure project success. The speakers also highlighted the importance of having a project sponsor and a senior-level escalation point to clear roadblocks. They discussed the need for ongoing governance to manage changes and updates in the system. The AV &a...

12-08
51:42

The Future of Government Services: Enhancing Public Engagement through Natural Language Search Tools

In a live stream by Avèro Advisors, the founder and CEO discussed the importance of artificial intelligence (AI) and its integration into the public sector. He highlighted AI's potential in improving paper-heavy and process-intensive processes. He also mentioned the use of AI in generating documentation, reading documentation, and ensuring compliance with regulations. The CEO emphasized that while AI may change job roles, it will not eliminate jobs as human verification is still needed. He al...

12-01
28:28

Stratosphere Debate with AV & Eric Kimberling

In a debate-style discussion, Kyler, AV, and Eric discuss various aspects of digital transformation, including technology-agnostic and independent advisory services, the importance of vendor coordination and project management, and the potential for significant synergies in working together. They also discuss the pros and cons of different approaches to digital transformation, such as core ERP versus best-of-breed solutions, agile versus waterfall methodologies, on-premise versus cloud soluti...

11-24
42:58

Modernizing a City: Strategizing the Initial Steps Towards a Comprehensive IT Update

In a live-stream discussion, Megan and Abhijit Verekar (AV) discussed the importance of modernizing cities and the initial steps to take. They emphasized the need for automation and efficiency in city operations and the importance of envisioning a future where every citizen thrives, and the environment is cherished. They also highlighted the importance of setting a clear vision for modernization and the need for city leaders to work together to achieve this vision. They discussed potential fu...

11-17
32:03

Breaking Point: The Escalating Threat of Ransomware and Data Breaches

In a live stream discussion, experts Robert Kornovich and AV discussed the escalating threat of ransomware and data breaches. They emphasized the importance of proactive planning and regular training for staff to recognize and respond to potential threats. They also highlighted the need for organizations to prioritize their most critical services and ensure they have the necessary resources to recover quickly in the event of an attack. The experts warned against complacency and the fals...

11-10
44:17

Creating a Workplace Culture that Embraces Accountability and Leadership

Creating a Workplace Culture that Embraces Accountability and Leadership with Megan Seaton & Katie Connatser.In this conversation, Megan Seaton and Katie Connatser discuss the importance of fostering a culture of leadership and accountability in the workplace. They emphasize the need for clear communication, setting realistic expectations, and providing constructive feedback. They also highlight the importance of understanding each other's roles and responsibilities, promoting cross-funct...

11-04
39:19

Potion Mixing Perils: The Dark Arts of Customization with Paul Oberdorfer

Enter the enigmatic world of potion-making with your host, AV, and special guest Paul Oberdorfer in this compelling pre-recorded podcast episode.In an era where customization is at the forefront of consumer desire, the prospect of creating individualized solutions is enticing and laden with pitfalls. Paul Oberdorfer, a recognized expert in this field, untangles the complicated relationships between various potion ingredients, evaluates the ethical concerns involved, and illustrates the nuance...

10-27
42:22

Tales from the Crypt: ERP Zombies - Stories of Half-Dead ERP Implementations

You didn't dare miss our haunting live broadcast on October 18th at 10 AM emanating from the shadowy corners of social media networks like LinkedIn and YouTube. AV and Tyler unearthed the darker, more sinister aspects of ERP systems in that chilling session. They navigated you through the pitfalls that have ensnared many, leading to projects that stalled and became eerie tales of failure or derailment. Through a series of real-life horror stories and sage advice from beyond, they aimed to spa...

10-20
39:48

Ghost of Resistance: Change Management Phantoms

Welcome to a special episode of "Untangled," where we bring you an impactful discussion originally aired as a live broadcast on October 11th. This week's focus is "Ghost of Resistance: Change Management Phantoms." We are honored to feature Eric Kimberling from Third Stage Consulting and experienced experts AV and Megan. In this enlightening episode, we expose the often-overlooked obstacles that can compromise the effectiveness of change management initiatives. Benefit from our compelling dial...

10-13
49:56

Leading Major City Modernization Efforts In The Midst Of A Pandemic With John Juech

Ensuring a major US city’s survival during COVID-19 is challenging enough, let alone leading it towards commendable modernization efforts aimed at making its residents’ lives better. Cincinnati may be in the Rust Belt, but its city management team is far from rusty. Manned by a talented workforce and forceful leadership, the city has managed to perform beautifully in technological solutions, including the massive undertaking of providing Wi-Fi access to identified lower-income neighborhoods. ...

03-08
32:31

Design Thinking and Business Process Redesign in Enterprise IT

Everything we do in government is all about achieving quality service delivery. A lot of that can be achieved through process innovation, but it can often be a challenge when you’ve got a team of people who were never empowered to think outside of the transactional box. Mark Wheeler sees this as one of the biggest responsibilities he is called upon to shoulder as Philadelphia’s CIO. Possessing years of GIS-related experience, Mark brings in a proclivity towards innovation, as well as the top-...

02-24
42:52

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