Culture Crush

On this episode of Culture Crush, host Dan sits down with Ashley Faus, author of the just-launched “Human Centered Marketing”, to break down what truly makes communities tick in today’s rapidly evolving digital landscape. Ashley, fresh off her book launch and gearing up to teach at Stanford, shares candid lessons from her own experiences, from resisting broadcast-style marketing to embracing vulnerability and real human connection (even in a post-Zoom-fatigue era).Grab your copy of Ashley's book here.Questions to reflect on while listening:1️⃣ Think of a brand you love - what helps you feel a sense of deeper connection?2️⃣ When have you felt truly seen by a group? What made the difference?3️⃣ Are connections being damaged by tech and efficiency? Episode Highlights:Community isn’t about YOU! Move from broadcast to real conversation.Ashley shared the “social spectrum” of community, showing how the most impactful brands go beyond ‘amplify our message’ and start creating spaces where others talk to each other, and not just about the brand.Small, deep connections matter more than big numbers.Forget the pressure to “go big or go home.” Meaningful progress often starts with 10 purposeful relationships, not 10,000 faceless likes. Focus on value exchanges and helping each other out, even if it’s behind the scenes.Be honest about your intention: don’t fake community for sales.People can spot a pitch from a mile away. Ashley’s advice: if you’re here to sell, be transparent. If you want to build trust, think about what you can genuinely offer, (connections, knowledge, referrals, etc) not just a sales transaction.Wondering whether to build your own group or join existing ones? We unpacked that too, plus why investing in self-sustaining communities (where members talk more than you do!) is the new competitive advantage.Join the Crush?Every episode is co-created by our community at Culture Crush LIVE, a series of free online gatherings where we connect, reflect, and meet incredible speakers. Sadly, the Crush is coming to an end, but there are exciting evolutions to come. See you soon.Loved the episode?Please like, subscribe and leave a rating. We want to do good and need your help.Ps.Culture Crush is brought to you by ⁠Anthem⁠. Visit us if you’re looking to build a thriving business, team, or culture based on connection, not control.Chapters00:00 Failed Book Attempt Shared05:30 Embracing Connection on Stage09:19 Connecting Meaningfully Amidst Zoom Fatigue12:49 Balancing AI, Video, and Human Connection13:57 "Trust Famine and Authentic Community"18:35 "Brands Stuck in Conversation Phase"22:49 "Joining Conversations: Brands & Creators"26:35 Mutually Beneficial Networking Connections30:11 Value Deep, Not Wide, Connections31:31 Build or Join a Community?36:42 Event Planning Challenges at Atlassian40:16 Creating Authentic Group Experiences44:08 "The Art of Genuine Curiosity"46:44 "Networking: It Depends on Goals"

Episode 66: Why Goal Setting Is Slowly Killing Your Confidence (and what you can do about it).Ever feel like your to-do list is running your life but you're not actually getting anywhere meaningful? You're not alone. In this week's episode of Culture Crush, we sat down with leadership strategist and 'high-performance whisperer' Justin Hills to crack open a big question:Is traditional goal setting slowly killing your confidence? And how can we finally break the cycle?Questions to reflect on while listening:1️⃣ Does the to-do list fill you with dread?2️⃣ Do you have a clear 6-month vision?3️⃣ Do you react & regret or reflect & respond?Episode Highlights:Why “Action = Progress” Is a Trap Are you stuck in motion, mistaking busyness for real progress? Justin reveals why we’re conditioned to jump to action (often busywork) instead of pausing to make the right moves, for the right reasons, at the right time. (Spoiler: Tackling just one high-impact action beats a dozen distractions every time.)Introducing: The MAPS System Justin’s signature MAPS framework flips goal setting on its head:➡️ Measure: Look back before you move forward. What are you proud of from the last 6 months?➡️ Aspire: Define what success looks—and feels—like 6 months from now.➡️ Prioritise: Get ruthless. What are the 1–3 focus areas that move the needle most?➡️ Stack: Reverse engineer milestones all the way from your big vision down to today’s next step.Fav Takeaways:⭐️ “Right action, right time, right reason” over mindless task-ticking.⭐️ We often procrastinate by “learning” instead of doing—sound familiar?⭐️ Only 10% of people achieve their ambitious goals. Most simply shrink goals over time to avoid disappointment. Ouch.⭐️ Reflecting on past wins radically boosts your self-confidence and motivation (try it!).⭐️ Busy ≠ meaningful. Are your daily tasks actually tied to your dreams?Join the CrushEvery episode is co-created by our community at Culture Crush LIVE, a series of free online gatherings where we connect, reflect, and meet incredible speakers. Join the next event: ⁠https://www.anthem.ooo/culturecrush⁠Loved the episode?Please like, subscribe and leave a rating. We want to do good and need your help.Ps.Culture Crush is brought to you by ⁠Anthem⁠. Visit us if you’re looking to build a thriving business, team, or culture based on connection, not control.Chapters00:00 "Reflective Mindset and Life Goals"04:36 "Nonlinear Marketing Journey"07:07 "Diverse Goals, Common Struggles"13:12 Procrastination Through Endless Learning14:23 "Risk Avoidance vs. Taking Action"19:26 Burnout vs. Inspiration21:20 MAPS Goal Setting Essentials26:54 "Transformation Through Celebration"28:15 "MAPS Goal Setting Insights"34:22 Reflecting on Last Year's Vacation35:57 Six-Month Reflection and Goal Assessment41:27 "Embrace the Present Moment"45:02 Defining Personal Satisfaction48:28 Reverse Goal Stacking Strategy49:34 "Steps to Long-Term Success"55:19 "Simple Planning for Enjoyment"57:54 Reflecting on Our Collaborative Journey

Are you feeling stuck in a rut?This week on Culture Crush, we're going from beige to brilliant with three mindset shifting questions to unlock your awesome! These question are power: they can ignite personal and professional growth, dial up your self-awareness and help you hit new levels of confidence... so lean in as we welcome LinkedIn rabble-rouser and HR disruptor, Michelle Hartley, to the show!Check out Michelle’s workQuestions to Reflect On While ListeningThese questions are designed to help you step into a reflective mindset as you listen. Consider them as you follow along.Are you giving yourself enough credit? Who sets the crazy high standards you’re trying to reach? Who told you that you needed to hit certain goals and milestones or post consistently? And where does that pressure come from? Are you getting in your own way and making things too complicated? How do you keep things simple? Do you find your goals liberating or are they a constant guilt trip?Episode HighlightsThe Power of “How Do We Get to Yes?”: This question helps shift perspectives from resistance to solutions. It encourages creative problem-solving and a more positive approach to challenges, especially within teams and organisations. [14:30] Michelle shares how this question transformed her previous corporate role, breaking down resistance and fostering a more collaborative environment.Simplicity and Experimentation: Overcomplicating things is a common hurdle. The episode emphasises the importance of simplifying processes and embracing experimentation, encouraging listeners to ask “What does easy look like?” and to adopt an experimental mindset to overcome obstacles. Michelle shares how this simple question helped her overcome self-doubt and perfectionism. [21:24]The 1% Better Mindset: Instead of aiming for dramatic overnight changes, focus on small, incremental improvements. Ask, “What does 1% better feel like?” and identify those tiny actions that can create a ripple effect. The episode emphasises the power of small daily actions and celebrates the benefits of micro-goals and micro-praise in team settings. [31:29] Michelle shares how this approach helped her manage depression and fatigue, advocating for gentle, achievable steps toward well-being.LinkedIn Controversy and Authentic Self-Expression: Michelle shares a humorous anecdote about getting a video banned from LinkedIn. This sparked a conversation about the importance of authenticity and the potential risks of expressing unconventional opinions, reminding listeners that sometimes, expressing one’s true voice can lead to opportunities and stronger connections. [09:44]Join the CrushEvery episode is co-created by our community at Culture Crush LIVE, a series of free online gatherings where we connect, reflect, and meet incredible speakers.Join the next event: https://www.anthem.ooo/culturecrushLoved the episode?Please like, subscribe and leave a rating. We want to do good and need your help.Ps.Culture Crush is brought to you by Anthem. Visit us if you’re looking to build a thriving business, team, or culture based on connection, not control.Chapters00:00 Welcome to Culture Crush00:16 Introducing Michelle Hartley03:14 Reflective Questions: Giving Yourself Credit, Over complication, Liberating Goals08:06 Michelle’s Work: Transforming HR Teams09:44 LinkedIn Ban and Authentic Self-Expression13:36 Three Big Questions: How to Get to Yes, What Does Easy Look Like, What Does 1% Better Feel Like?14:30 How Do We Get to Yes?21:24 What Does Easy Look Like?31:29 What Does 1% Better Feel Like?42:58 Where to Start Your Experimentation Journey45:19 Episode Wrap-Up

Feeling stuck in a life that isn’t truly yours? This week on Culture Crush, we explore three powerful strategies for designing a life filled with purpose, impact, and genuine fulfilment with Wilson Obeneme. Wilson is a coach who helps leaders unlock their potential and create a legacy that matters, and in this episode we focus on actionable steps you can take towards self-discovery, mindful living, and lasting personal growth.Check out Wilson’s workQuestions to Reflect On While Listening↳ Do you keep doubting yourself? And why do you think that might be? This links to Wilson’s discussion on identifying and leveraging your strengths to build confidence and overcome self-doubt (10:01).↳ Do you find yourself chasing other people’s expectations of you? Reflect on this as Wilson explores the importance of aligning your actions with your core values and personal vision (17:07).↳ Are you looking to other people for a sense of validation? Or are you able to find that from within? This ties back to the discussion on building a life based on intrinsic motivation and fulfilling your own definition of success (20:27).Episode Highlights↳ Living by Design, Not Default: Wilson introduces the concept of consciously designing your life rather than passively accepting societal expectations (06:33). He emphasises understanding your strengths and aligning them with what genuinely brings you fulfilment (9:35).↳ Uncovering Your True Fulfilment: The episode explores the difference between happiness and fulfilment (8:51). Wilson encourages listeners to identify activities or states that naturally excite them and bring them into a “flow state” (9:56), where they feel truly engaged and fulfilled (10:01).↳ How You Want to Be Remembered: Wilson emphasises the importance of identifying your core values and attributes (17:29). He suggests reflecting on what characteristics you want people to associate with you, even in your absence (18:58). The discussion includes considering the legacy you want to leave behind and the impact you want to have on others’ lives (22:26).↳ Impact and Achievement Beyond Material Success: The conversation shifts towards defining achievement and impact not solely through monetary success, but also through the positive influence you have on others (29:31). Wilson underscores the significance of considering the ripple effect of your actions and striving to create positive change in the lives of others, even if on a smaller scale (31:03).↳ The Importance of Authenticity: Both Dan and Wilson discuss the importance of being authentic in your pursuits. Authenticity helps you connect with the right people and build a business or career that truly aligns with your values and passions (36:49).Join the CrushEvery episode is co-created by our community at Culture Crush LIVE, a series of free online gatherings where we connect, reflect, and meet incredible speakers. Join the next event: https://www.anthem.ooo/culturecrushLoved the episode?Please like, subscribe and leave a rating. We want to do good and need your help.Ps.Culture Crush is brought to you by Anthem. Visit us if you’re looking to build a thriving business, team, or culture based on connection, not control.Chapters00:00 Welcome to Culture Crush06:33 Living by Design, Not Default08:51 Uncovering Your True Fulfilment17:07 How You Want to Be Remembered29:31 Impact and Achievement Beyond Material Success36:49 The Importance of Authenticity

Feeling overwhelmed by life’s challenges?Emotional intelligence is key to navigating the complexities of work and personal life, but there’s a secret ingredient often overlooked: resilience. This week on Culture Crush, we delve into the power of resilience with returning guest Justin Bariso, an expert in emotional intelligence. Justin reveals a crucial element for high-achievers seeking to build stronger relationships, make better decisions, and achieve greater success. Discover Justin's work.Questions to Reflect On While ListeningWhat is the secret that you think makes people successful? Connect this to Justin’s discussion of resilience as a key trait amongst successful leaders, such as Barbara Corcoran (15:13).What are the character traits that you’re really investing in? Reflect on this as Justin explains the importance of building inner resources and the practice of cognitive reframing (29:28).Do you find yourself reacting and regretting or reflecting and responding? This ties back to Justin’s explanation of resilience as not just bouncing back from setbacks, but also making conscious choices about your response (22:14).Episode HighlightsThe Four Core Elements of Emotional Intelligence & The Secret Fifth: Justin outlines the four core components of emotional intelligence—self-awareness, self-management, social awareness, and relationship management (08:53). He introduces resilience as the often-overlooked fifth element, crucial for navigating challenges and bouncing back from adversity (12:11).Resilience: A Muscle to Be Built, Not Just a Trait: The conversation explores resilience not as an innate trait, but a skill that can be developed through targeted exercises (14:49). Justin shares Barbara Corcoran’s inspiring story of overcoming setbacks to illustrate this point (15:13).Cultural Influences on Resilience: The discussion highlights the cultural differences in how resilience is perceived and cultivated, comparing the “tough and grit” approach of some Eastern European cultures with the more praise-focused approach prevalent in the United States (18:28).Building Inner Resources and Cognitive Reframing: Justin introduces two key exercises for building resilience: “replay,” which involves reflecting on positive experiences, and the “milk carton rule,” which emphasises focusing on what you can control (30:40). The importance of journaling is highlighted as a way to reinforce these practices (32:37).The Power of Cognitive Reframing: The episode explores using the question, “What advice would you give yourself?”, to gain a fresh perspective during difficult times. This exercise aids in detaching from immediate emotions, allowing for more logical decision-making (36:30).Join the CrushEvery episode is co-created by our community at Culture Crush LIVE, a series of free online gatherings where we connect, reflect, and meet incredible speakers.Join the next event: https://www.anthem.ooo/culturecrushLoved the episode?Please like, subscribe and leave a rating. We want to do good and need your help.Ps.Culture Crush is brought to you by Anthem: https://www.anthem.ooo. Visit us if you’re looking to build a thriving business, team, or culture based on connection, not control.Chapters00:00 Welcome to Culture Crush08:53 The Four Core Elements of Emotional Intelligence12:11 Introducing Resilience: The Secret Fifth Element14:49 Resilience: A Skill to Be Developed15:13 Barbara Corcoran’s Story: Overcoming Setbacks18:28 Cultural Influences on Resilience22:14 Reacting vs. Responding: Conscious Choices29:28 Building Inner Resources and Cognitive Reframing30:40 Practical Exercises for Building Resilience: Replay and the Milk Carton Rule36:30 Cognitive Reframing: Seeking External Perspective39:37 Neuroplasticity and Building Resilience

Feeling icky about traditional marketing? This week on Culture Crush, we challenge the status quo with Justin Foster, exploring how to create content that aligns with your values and resonates deeply with your audience, regardless of the algorithm. Learn to ditch the funnel mentality, connect authentically, and build a brand that’s not just profitable but purposeful.Check out Justin Foster’s work: https://www.linkedin.com/in/fosterjustin/Questions to Reflect On While ListeningDo traditional marketing approaches make you feel icky? Justin’s unpacks the inherent ickiness of manipulative marketing techniques rooted in fear, uncertainty, and doubt (FUD) at [27:21].Do you find yourself diluting your message in order to appease the algorithm? Reflect on this as Justin explains how focusing on authentic expression and brand poetry can attract the right audience organically, bypassing the need for constant algorithm manipulation at [38:05].If there were no rules, if there were no best practice guidelines, if you were to allow your inner activist to roar, what would you create? This ties back to Justin’s core message: creating impact through values alignment, elite skills, and a focus on spiritual ROI at [08:05].Episode HighlightsThe Funnel Mentality is King? Justin challenges the pervasive funnel mentality in marketing, advocating for authentic conversations and invitations instead of manipulation at [13:54]. He argues that treating humans as mere leads to be funneled leads to poor results.Direct-to-Consumer Marketing is Always Effective? Justin explains how the high cost of customer acquisition in direct-to-consumer models often leads to compromises in quality and ultimately hurts the brand at [20:40].Fact: Marketing Copy is About Persuasion, Not Truth. Justin reveals the dark origins of marketing copy, tracing its roots back to propaganda techniques used by authoritarian regimes, and advocates for brand poetry as a way to express truth authentically at [38:05].Practical Techniques for Authentic Marketing. This episode provides practical advice on using brand poetry and simple language, understanding deeper motivators beyond FUD, and avoiding the automation of intimacy at [32:36] and [52:33]. Discover how to create an experience rather than a transaction.The Power of Love in Marketing. Justin emphasizes that love—for yourself, your team, and your customers—is the ultimate algorithm hack. Focusing on creating amazing experiences organically builds word-of-mouth marketing that transcends the need for algorithm game playing at [33:27].Join the CrushEvery episode is co-curated by our community at Culture Crush LIVE, a series of free online gatherings where we connect, reflect, and meet incredible speakers.Join the next event: https://www.anthem.ooo/culturecrushLoved the episode?Please like, subscribe and leave a rating. We want to do good and need your help.Ps.Culture Crush is brought to you by Anthem. Visit us if you’re looking to build a thriving business, team, or culture based on connection, not control.Chapters00:00 Welcome to Culture Crush08:05 Values Alignment: The Core of Purposeful Business13:54 Ditching the Funnel Mentality: Marketing as Conversation20:40 The High Cost of Customer Acquisition: A Critical Look at Direct-to-Consumer27:21 Understanding Deeper Motivators: Beyond FUD33:27 The Ultimate Algorithm Hack: Love38:05 Brand Poetry: Communicating Authentically52:33 Don’t Automate Intimacy: Building Genuine Connections

Feeling overwhelmed by the demands of work and life? Emotional intelligence isn’t about suppressing your feelings; it’s about mastering them to find your confidence and build resilience.This week on Culture Crush, we debunk three common myths about emotional intelligence with Tahira Jamani, a Google certified expert in emotional intelligence and mindfulness. Tahira shares practical strategies and real-world examples to help you navigate your emotions with more confidence and resilience.Check out Tahira’s work: https://www.chainreaction.life/Questions to Reflect On While ListeningThink about how emotions show up in your body. How does anger feel? How does fear feel? What’s your body telling you about this conversation? This connects to Tahira’s discussion of body mapping emotions and how physical sensations reflect inner emotional states. [10:35]Are there emotions that you fail to express sometimes? Do you think that’s a good or a bad thing? Reflect on this as Tahira discusses the importance of emotional expression and the societal conditioning that often leads to suppression. [03:40]Are there emotions that you were told to stop or mask when you were growing up? This ties back to Tahira’s discussion of how childhood experiences can impact adult emotional responses and the importance of re-evaluating those patterns. [02:17]Episode HighlightsMyth #1: Ignoring your emotions is key to emotional intelligence. [08:08] Emotional intelligence isn’t about ignoring feelings; it’s about understanding and managing them. Tahira uses the example of a client who suppressed her frustration at work, resulting in a negative outburst at home. This highlights the importance of self-awareness and emotional regulation.Myth #2: Emotional intelligence makes you soft. [17:14] The opposite is true! Embracing emotions builds courage and confidence. Tahira shares a client story of a first-time manager who initially felt anxious about difficult conversations. By learning to confront discomfort, he improved his leadership skills and relationships.Myth #3: “I don’t need emotional intelligence; others do.” [39:37] Emotional intelligence is about personal responsibility and control over your reactions. Tahira describes how a client’s focus on self-improvement, rather than blaming external factors, helped him gain confidence and control during a stressful job interview.Practical Techniques and Takeaways:Tahira introduces practical tools for emotional regulation including body mapping emotions [10:35], micro-practices such as grounding exercises [29:33], and the “name it to tame it” approach [30:29]. The episode also explores the power of positive self-affirmations such as “I am not afraid to fail” [37:17].Downloads3 Myths Presentation and Frameworks PDFJoin the CrushEvery episode is co-created by our community at Culture Crush LIVE, a series of free online gatherings where we connect, reflect, and meet incredible speakers.Join the next event: https://www.anthem.ooo/culturecrushLoved the episode?Please like, subscribe and leave a rating. We want to do good and need your help.Ps.Culture Crush is brought to you by Anthem. Visit us if you’re looking to build a thriving business, team, or culture based on connection, not control.Chapters00:00 Welcome to Culture Crush01:03 Reflective Questions on Emotional Responses08:08 Myth #1: Ignoring Your Emotions17:14 Myth #2: Emotional Intelligence Makes You Soft39:37 Myth #3: “I Don’t Need It, But Others Do”25:49 Practical Techniques for Emotional Regulation53:53 Letting Go vs. Ignoring Emotions

In episode 60 of Culture Crush, host Dan Dowman sits down with emotional intelligence expert Justin Bariso to discuss leadership challenges and building effective cultures. Sponsored by Anthem, this milestone episode touches on overcoming personality differences in the workplace, leveraging emotional intelligence, and fostering meaningful conversations. Justin also shares insights from his work with EQ Applied and his experiences as a columnist for Inc. Magazine. Practical frameworks and tools, such as the ‘Three Question Rule’ and ‘Disagree and Commit,’ are highlighted to help listeners manage their emotions and improve team dynamics. Culture Crush: 🧡 Starbucks ➡️ For historically investing in the wholeness of your people through education and healthcare. Whilst things might have changed in the last few years, this employee focus remains a beautiful template for others to follow. We’ll be paying close attention to the next chapter… 🧡 (…and speaking of the next chapter) Brian Niccol ➡️ For your clear and actionable intentions about Starbucks’ future, and for actually spending one-on-one time with your baristas where they work in their home neighbourhoods. Key Takeaways: ✅ Emotional intelligence is a lifelong journey; it’s essential to keep practising and learning from experiences. ✅ Understanding personality differences can enhance collaboration and reduce friction within teams. ✅ Utilising frameworks like “disagree and commit” can help build trust and improve decision-making processes. ✅ Practising self-reflection after challenging interactions leads to personal growth and better emotional management. ✅ Small, intentional conversations can pave the way for improved workplace relationships. Sound Bites: 📢 “Good things come to those who ask.” 📢 “The key is learning from those mistakes and doing what I like to call an emotional post-mortem.” 📢 “Emotional intelligence is the ability to make emotions work for you instead of against you.” Chapters: 00:00 Introduction to Culture Crush 00:25 Meet Justin Bariso 02:14 Emotional Intelligence Explained 05:25 The Model of Collective Fluency 11:52 Justin’s Career Journey 18:34 The Power of Showing Up 23:33 Culture Crush: Starbucks’ New Leadership 30:14 Leadership and Wholeness 38:02 Practical Tools for Emotional Intelligence 43:45 Final Thoughts and Takeaways

In this episode of Culture Crush, host Dan Dowman sits down with Steve Chalke, a true pioneer in social justice and community transformation across the UK and around the world. They dive into Steve’s journey from his early days in South London to founding Oasis, an organisation that now runs over 50 schools and community hubs across the country. The conversation covers everything from authentic leadership and transformative education to the vital role of holistic care in building stronger communities. Steve opens up about his own path, including a defining moment in his teenage years that led him to community work, as well as groundbreaking initiatives like Oasis Restore for youth justice. This episode is packed with real-world insights on building trust, engaging communities, and creating a genuine sense of belonging in leadership. Culture Crush 🧡 Oasis (Oasis UK, Oasis Community Learning, and globally) ➡️ For your relentless pursuit of inclusion and your transformative approach to social justice. Key Takeaways ✅ Building trust takes time, but a genuine commitment to community can bridge gaps and foster belonging. ✅ Authenticity in leadership is crucial; what’s inside a leader will come out under pressure. ✅ The journey of transformation often starts with individual stories and personal connections. ✅ Education is not just about academic achievement; it’s about nurturing the whole person and addressing community needs. ✅ Creating opportunities and being present in conversations can lead to impactful partnerships and initiatives. Sound Bites 📢 “You can’t harm someone to heal them. You can’t punish them into a better life.” 📢 “What’s inside you leaks out. People have a completely different impression of us than the ones we’re trying to give because they see us.” 📢 “Trust takes time to build, but people will judge you when you walk through the door within 30 seconds.” Chapters 00:00 Welcome to Culture Crush 01:30 The Origins of Oasis 07:40 A Journey of Purpose 14:00 The Power of Opportunity. 21:45 Building Schools and Community 29:15 Healing Through Understanding 31:56 Oasis Saint Martin’s: A New Beginning 36:36 Building Trust in Communities 40:46 Fostering a Sense of Belonging 44:34 Authenticity in Leadership

In this episode of Culture Crush, host Dan Dowman is joined by Kate Sotsenko, Founder of thegoodbusy.com, to explore the complex relationship between productivity and well-being in the workplace. Kate shares her journey from luxury brand management to creating a culture that values intentionality over mere busyness. Together, they discuss how societal programming drives the hustle mentality, the importance of asking the right questions, and how to redefine productivity to nurture a more fulfilling work experience. Culture Crush: 🧡 Levi’s ➡️ For your outstanding approach to onboarding and for creating leaders who ask, ‘What can I do for you?’ instead of ‘What can you do for me?’ 🧡 Soneva Resorts ➡️ For making your ‘SLOW LIFE’ philosophy real for guests and through the Soneva Foundation. Key Takeaways: ✅ The hustle mentality often stems from societal programming that equates busyness with productivity. ✅ Productivity should focus on what to eliminate, not just what to do more of. ✅ A simple framework can transform your to-do list into a must-do list, prioritising high-impact tasks. ✅ Open conversations and asking the right questions can clarify priorities and reduce unnecessary pressure. ✅ Embracing a slower pace at work can enhance creativity and overall satisfaction. Sound Bites: 📢 “Productivity is not about doing more. It’s about knowing what and when to stop doing.” 📢 “Questions help us to say yes more slowly.” 📢 “The real challenge is that mindset of doing more and more and more.” Chapters: 00:00 Introduction to Culture Crush 00:24 Meet Kate Sotsenko01:23 Kate's Career Journey 03:33 The Philosophy of thegoodbusy.com 07:19 Leadership and Productivity Insights 19:25 Culture Crush: Levi’s 24:04 Culture Crush: Soneva Resorts 26:36 Leadership Challenges and Solutions 30:50 Practical Framework for Productivity 34:32 Final Thoughts and Takeaways 36:03 Conclusion and Wrap-Up

In this episode of Culture Crush, host Dan Dowman welcomes Andy Goram, Founder of Bizjuicer, for a soulful discussion on the importance of understanding purpose and connection in leadership. Andy shares his journey from corporate marketing to establishing his own consultancy, emphasising the role of genuine hospitality in fostering meaningful workplace cultures. They delve into the lessons from the acclaimed restaurant Eleven Madison Park, exploring how empathy and trust can transform not only customer experiences but also employee engagement and satisfaction. Culture Crush 🧡 Will Guidara ➡️ For your groundbreaking work, Unreasonable Hospitality, and your transformational mindset, prioritising both customer satisfaction and employee well-being. Key Takeaways ✅ Understanding your own story and purpose is essential for effective leadership. ✅ Creating an environment of unreasonable hospitality benefits both customers and employees. ✅ Trust and empowerment are crucial in building a resilient team culture. ✅ Small acts of kindness can lead to significant transformations in workplace dynamics. ✅ Continuous learning and adaptation are vital for personal and professional growth. Sound Bites 📢 “When you can connect what people do to a larger purpose, amazing things start to happen.” 📢 “The essence of servant leadership is about setting a clear vision and allowing others to grow.” 📢 “If you’re not energised by what you’re doing, then it feels mundane, and that’s not the path to take.” Chapters 00:00 Introduction to Culture Crush 00:20 Meet Andy Goram 02:30 The Journey of Bizjuicer 08:15 The Power of Story in Leadership 12:50 Culture Crush: Will Guidara 17:00 Lessons from Eleven Madison Park 22:45 The Importance of Trust and Empowerment 28:00 The Connection Between Purpose and Performance 35:15 Embracing Continuous Learning 40:30 Final Thoughts: Finding Your Own Unreasonable Hospitality Links 🔗Sparketype Assessment: https://sparketype.com/sparketest/

In this episode, host Dan Dowman is joined by psychologist and culture shaper Danny Wareham. They dive deep into the power of language, leadership dynamics, and the role of organisational culture in driving success. Danny introduces his innovative "Constellation Leadership" framework, where leadership is fluid, based on context and expertise rather than rigid hierarchies. Together, they discuss how language shapes thought, the limitations of traditional values, and the practical steps leaders can take to cultivate a dynamic and adaptive work environment. Culture Crush 🧡 Automattic ➡️ For your innovative recruitment process that aligns perfectly with your mission. 🧡 SF Recruitment ➡️ For your mastery of ‘job crafting’ and creating bespoke roles that enhance employee performance. Takeaways ✅ Leadership doesn’t have to be hierarchical. In the right context, culture can lead teams autonomously. ✅ Values can become restrictive and weaponised; focusing on behaviours that align with organisational goals is more impactful. ✅ Language shapes how we see and navigate the world—changing the words we use in leadership can unlock new ways of thinking. ✅ Organisational complexity slows decision-making and agility; simplifying structures and empowering teams can drive innovation. ✅ Culture is a strategic tool—leaders must intentionally shape it to guide behaviours towards success. Soundbites 📢 "Culture is like the wind—it can either push you forward or make everything harder." 📢 "Values aren't virtues. They’re subjective and miss context. What matters is the behaviour you want to see." 📢 "When you know the goal and the rules of engagement, you don’t always need a person to lead—culture can lead." 📢 "We are what we do, not what we say. Focus on behaviours, not slogans." 📢 "Leadership is fluid. The right person for the right task at the right time." Chapters 00:00 Introduction to Culture Crush 01:33 The Power of Language 04:52 Personality Types and Labels 14:30 Values vs. Virtues 24:08 Culture Crush: Automattic and SF Recruitment 30:24 Leadership Challenges and Organisational Complexity 34:05 Introducing Constellation Leadership 44:22 Practical Tips for Leaders 49:41 Conclusion and Final Thoughts

In this episode of Culture Crush, host Dan Dowman welcomes Paula Brockwell, Founder of The Employee Experience Project. Together, they explore the intricate relationship between leadership dynamics and organisational culture. Paula shares her journey from the edges of burnout to building a methodology aimed at transforming employee experiences, emphasising the need for leaders to empower their teams rather than merely enforce control.  They discuss the importance of psychological safety, the role of HR in cultural change, and practical steps leaders can take to foster an environment where everyone feels responsible for culture. Culture Crush 🧡 Danny Wareham: ➡️ For your groundbreaking research on Constellation Leadership, shining a light on the crucial environmental cues and collective habits that shape effective leadership. Key Takeaways ✅ Leaders must recognise their role in shaping culture and understand that their behavior influences employee engagement. ✅ The transition from control to empowerment requires clear communication and structured support for teams. ✅ A culture driver map can help leaders visualise the connection between their actions and organisational behaviour. ✅ Small, sustainable steps in culture change can yield significant long-term improvements. ✅ HR should be seen as enablers of culture rather than the sole owners, encouraging broader participation in cultural transformation. Sound Bites 📢 “You don’t see IT giving you your laptop and then typing your emails for you; HR needs to provide the tools, but not do the work for you.” 📢 “Often you don't have the infrastructure, the support, and the capability that you need below you.” 📢 “Small sustainable steps that are concentrated on tangible outcomes will get you much more progress than doing big tick list things.” Chapters 00:00 Introduction to Culture Crush 00:30 Meet Paula Brockwell 02:45 The Journey to the Employee Experience Project 10:00 Understanding Leadership and Culture 15:20 Culture Crush: Danny Wareham 18:50 The Role of HR in Cultural Change 23:30 Leadership Challenges: From Control to Empowerment 30:15 Building a Culture Driver Map 35:00 Practical Steps for Sustainable Change 40:20 Final Thoughts: Small Steps, Big Impact Links 🔗 Culture Drivers Map: https://social.anthem.ooo/QGWR

In this episode of Culture Crush, host Dan Dowman welcomes Angie Callen, Founder of Career Benders, to discuss the importance of intention and sacrifice in shaping a fulfilling future. Angie shares her personal story, from civil engineering to coaching, and emphasises the value of taking risks and choosing openness when it comes to taking opportunities. The conversation highlights how leaders need to pursue authenticity, especially in the context of an ever-evolving workforce hungry for human connection. Culture Crush: 🧡 Marie Forleo: ➡️ For being a trailblazer in the coaching industry who has lead by example and inspired countless individuals to pursue their passions. Key Takeaways ✅ Embracing change can lead to unexpected opportunities and personal growth. ✅ Intention is key in both personal and professional development. ✅ Vulnerability with trusted allies can reveal the path forward. ✅ Recognising the signs of change is crucial for making impactful career decisions. ✅ Establishing core values is fundamental to creating a fulfilling career path. Sound Bites 📢 “Growth doesn’t happen in the comfort zone; it’s in the challenges that we find our true potential.” 📢 “You can always go back to what you were doing before if you take a leap and it doesn’t work out.” 📢 “Being intentional about who you are as a leader is the foundation of building a strong culture.” Chapters 00:00 Introduction to Culture Crush 00:20 Meet Angie Callen 02:24 The Journey from Engineering to Career Coaching 09:15 The Importance of Intention 15:53 Culture Crush: Marie Forleo 19:19 Navigating Change and Career Decisions 22:33 The Role of Vulnerability in Leadership 30:31 Embracing AI and Human Connection in the Workplace 38:02 Final Thoughts: Establishing Core Values for Success Links 🔗 Core Values Worksheet: https://careerbenders.ac-page.com/core-values-worksheet

In this episode of Culture Crush, host Dan Dowman sits down with Rachel Collar, founder of Haus of HR, to explore the profound connection between authenticity and leadership effectiveness. Rachel shares her journey from the corporate world to entrepreneurship, driven by personal experiences that shaped her understanding of psychological safety in the workplace.  Together, they discuss the importance of vulnerability in leadership, practical steps for fostering an inclusive culture, and how organisations can create environments where employees feel safe to express their true selves. Culture Crush: 🧡 Patagonia: This outdoor apparel company is renowned for its commitment to environmental sustainability and authentic leadership. Their policies encourage employees to align their personal values with their professional lives, creating a culture where well-being and employee engagement are prioritised. Key Takeaways: ✅ Authenticity in leadership fosters trust and encourages employees to be their true selves at work. ✅ Organisations must actively listen to employee feedback to create a culture of psychological safety. ✅ Implementing inclusive policies is crucial, but they must be lived and breathed throughout the organisation. ✅ Open conversations about diversity and inclusion can help bridge the gap between intention and reality. ✅ Small acts of vulnerability from leaders can significantly enhance team dynamics and workplace culture. Sound Bites: 📢 “How different could my career have been if I’d been that authentic self?” 📢 “We have to live and breathe our policies; what we say we do.” 📢 “Authenticity fosters that sense of belonging and can transform the workplace into a much more engaging and innovative one.” Chapters: 00:00 Introduction to Culture Crush 00:20 Meet Rachel Collar 01:30 Journey from Corporate to Entrepreneur 06:50 Culture Crush: Patagonia 10:00 Importance of Authentic Leadership 15:30 Leadership Challenges in Today’s Workplace 22:45 The Role of Psychological Safety 28:15 Feedback Mechanisms for Inclusion 35:00 Practical Tips for Fostering Authenticity 40:00 Final Thoughts on Vulnerability in Leadership

In this episode of Culture Crush, host Dan Dowman sits down with Alice ter Haar, founder of Badass Unicorn, to talk about the powerful connection between personal growth and professional success. They dive deep into how vulnerability can transform leadership and company culture. Alice opens up about her own experiences navigating parenthood and career changes, highlighting the crucial role psychological safety plays in the workplace. Together, they discuss practical steps leaders can take to create an environment where employees feel confident expressing themselves and learning from their mistakes. Culture Crush 🧡 Publicis ➡️ This global media agency stands out for its commitment to learning and development, fostering a culture that encourages growth and innovation across their teams. Key Takeaways ✅ Psychological safety is key for creating high-performing teams that embrace openness and learn from failures. ✅ Leaders who show their own vulnerabilities help build a culture of trust. ✅ The FIB framework (Frame, Inquiry, Bridge) offers leaders a simple yet effective way to cultivate psychological safety within their teams. ✅ ‘Bridging’ enhances team dynamics and supports open, honest communication. ✅ Small acts of vulnerability can have a big impact on culture, leading to a more engaged and motivated workforce. Sound Bites 📢 “When you tell the truth, you don’t have to remember anything.” 📢 “The best day to plant a tree was 30 years ago. The next best day is today.” 📢 “Demonstrating personal fallibility creates an environment where people feel safe to share their ideas and concerns.” Chapters: 00:00 Introduction to Culture Crush 00:20 Meet Alice ter Haar 02:24 Championing Parenthood 09:15 The Birth of Badass Unicorn 14:29 Career Trials and Triumphs 15:53 Culture Crush: Publicis 19:19 The Importance of Culture 22:33 Leadership Challenges and Psychological Safety 30:31 The FIB Framework for Psychological Safety 38:02 Final Thought: Demonstrating Personal Fallibility Links 🔗 Amy Edmondson, TEDx: https://social.anthem.ooo/Pwb7 🔗 Psychological Safety Summary Sheet: https://social.anthem.ooo/PwbD 🔗 F.I.B Pyramid: https://social.anthem.ooo/PwdT

Host Dan Dowman is joined by Tahira Jamani, an expert in emotional intelligence and mindfulness. Together, they delve into Tahira’s transformative journey from burnout to becoming a coach dedicated to helping others break through their internal barriers. The conversation explores the importance of self-awareness, the power of emotional intelligence in leadership, and how mindfulness practices can nurture a more engaged and productive team. Culture Crushes 🧡 Google: For its pioneering Search Inside Yourself program that blends mindfulness with emotional intelligence, showcasing a bold approach to leadership development and employee well-being. Takeaways  ✅ Emotional intelligence is a hard skill that requires courage and accountability to develop.  ✅ Awareness is the first step in recognizing how our feelings impact our decision-making and interactions.  ✅ Mindfulness practices can significantly improve workplace dynamics and personal well-being.  ✅ Leaders often struggle with decision-making due to stress and emotional overwhelm, which can be mitigated through self-awareness and intentional practices.  ✅ Compassion in leadership can empower difficult decisions and promote a healthier work environment. Sound Bites 📢 “I want to help people get out of their own way so they can do epic shit.” 📢 “Burnout doesn’t discriminate; it can affect anyone at any age.” 📢 “Compassion brings courage because it makes us do that hard thing.” Chapters: 00:00 Introduction and Welcome 01:00 Tahira’s Journey to Emotional Intelligence 05:20 The Impact of Burnout on Decision-Making 09:15 Mindfulness: A Path to Self-Awareness 14:30 The Role of Compassion in Leadership 20:05 Practical Steps for Leaders to Cultivate Emotional Intelligence 28:45 The Three A’s: Awareness, Action, Amplify 35:00 Overcoming Decision Distress in Leadership 42:00 Closing Thoughts and Future Aspirations 45:30 Farewell and Call to Action

In this milestone episode of Culture Crush, host Dan Dowman welcomes back Justin Foster, co-founder of Massive and fXO.  They discuss the revolutionary XO model, which aims to bring modern cultural dynamics to business by addressing the flaws of traditional hierarchical structures. Justin explains how the XO model, inspired by military executive officers, can replace outdated command models with collaborative environments.  They explore the importance of combating ego-based decisions and fostering a collaborative stance to adapt to the evolving business landscape. Justin emphasises the need for leaders to critically examine their motivations and to foster equity-based, conscious leadership. Featuring insights on how to identify and challenge cultural entropy, this episode is a deep dive into creating resilient and dynamic cultures. Culture Crushes 🧡 We got sucked into the convo and forgot this bit 😬 Takeaways ✅ Traditional organisational structures and command and control models are relics of the industrial age and hinder collaboration and innovation. ✅ The XO model, borrowed from the military, places a fractional XO in organisations to execute strategic plans and free up CEOs to focus on culture and relationships. ✅ Cultural entropy is normal, but denial of the need for change is the problem. Leaders must examine their intentions and challenge their own biases. ✅ Leaders should practice critical thinking, challenge the status quo, and contribute to a more dynamic and collaborative culture. ✅ Little acts of defiance can help reveal and address cultural entropy, leading to a more equitable and collaborative organisation. Sound Bites 📢 "The org chart is a velocity killer unto itself." 📢 “They're nice to the cows because when they're nice to the cows, the cows produce more milk, it's not because they are liberating the cows to be more collaborative”. 📢 “The whole point of culture is to allow a business to be what it was all along, which is a complex adaptive system”. Chapters: 00:00 Introduction and Welcome 02:51 The Fractional XO Model 03:16 Challenges of Traditional Org Structures 05:22 The Role of the XO in Modern Business 09:50 Cultural Transformation and Leadership 12:51 Ego and Power Dynamics in Business 20:01 The Importance of Collaboration 28:57 Adapting to Cultural Shifts 37:51 Practical Steps for Leaders 42:31 Closing Thoughts and Farewell

In this episode of Culture Crush, host Dan Dowman converses with Bryn Rees, a marketing veteran with experience at major brands like Amex, Adidas, and IKEA.  The episode explores the evolution of storytelling, the growing importance of authenticity and transparency, and how brands need to adapt to stay relevant to a new generation of consumers.  Bryn unpacks the concepts of knowledge domain modelling and content engineering as strategies to create a more consumer-centric approach to storytelling.  Culture Crushes 🧡 Lush: For a whole host of reasons! Ethical products, cool collabs, supply chain transparency, advocacy, a counter-cultural approach to product positioning, smelling great - it’s all here! Takeaways ✅ The next generation of consumers values authenticity, transparency, and trust in their interactions with brands. ✅ Businesses need to shift their storytelling approach to be more consumer-centric and focus on meeting the needs and desires of consumers. ✅ Knowledge domain modelling and content engineering are strategies that can help businesses create a more personalised and relevant storytelling experience. ✅ Embracing change and being willing to disrupt traditional approaches is essential for businesses to stay relevant and engage with consumers effectively. Sound Bites 📢 "80% of Gen Z would trust companies more if they were using real consumers. They don't want to see celebrities, they don't want to see actors" 📢 "It's okay to be different. It's okay to do things differently and break tradition. Be a rule breaker, be divergent, be disruptive." 📢 "Things are changing and solutions like knowledge domain modelling and being more structured in your content, even away from your own website, is a solution that I can highly recommend." Chapters 00:00 Introduction to Culture Crush 00:16 Meet Bryn Rees 01:09 Bryn’s Career Journey 05:10 Advice for Career Pivots 09:42 The Importance of Authenticity in Storytelling 15:19 Culture Crush: Lush Cosmetics 21:15 Leadership Challenges and Solutions 31:35 Embracing Change in Business 34:04 Conclusion and Wrap-Up

Janine Jakob, Founder, culture shaper, and entrepreneur, shares her career journey and the importance of happiness and positive culture in the workplace. She discusses the challenges of implementing happiness consulting and the need to reframe it as peak performance consulting.  Janine highlights the role of leadership in creating a positive culture and the importance of aligning values and purpose. She emphasises the need for leaders to be role models and actively live the company's values.  Practical advice includes defining and actively living the company's vision, mission, and values, and fostering intrinsic motivation in employees. Culture Crushes 🧡 HP for going beyond the employee value prop and creating a culture of open communication and feedback.  Takeaways ✅ Leaders need to align their personal values with the company's values and actively live them. ✅ Hiring the right employees who align with the company's values is crucial. ✅ Leaders should create a culture of trust and open communication, where employees feel comfortable sharing their challenges and concerns. ✅ Leaders should prioritise intrinsic motivation and create an environment where employees feel valued and supported. ✅ Translating the company's values into actionable behaviours and being a role model is essential for creating a positive culture. Sound Bites 📢 "I can make a global impact by planting one seed." 📢 "You have to be a role model and actively start living it." 📢 "People don't come to work for me or with me because I'm paying the high salaries. They come because of the purpose." Chapters 00:00 Introduction and Background 02:21 Defining Success and Goals 05:07 Starting with Leadership and Team Development 09:17 The Importance of Intrinsic Motivation 13:26 Leadership Challenges in Chinese Business Culture 20:34 Janine's Culture Crush: HP 32:35 Leadership Challenges and Solutions 38:51 Practical Advice for Creating a Positive Culture 45:23 Conclusion and Call to Action